The booking process was pleasing that the person I spoke with was understanding and accommodating. I needed a replacement tyre after being unable to avoid a pothole which caused sidewall damage. To fi... See more
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Can't fault them on their customer service and the fact that they get the job done. Good communication when there is an issue. I am a long-term loyal customer and that is not about to change.
The team at mycar Albury are always friendly and helpful. They communicate during any service if they find a fault before proceeding and this means that there are no nasty surprises on the bill when I... See more
Had Matt as my mechanic both times. Both done well within the time he said they would plus it was really good value. Also go a quote for another job that was 50% off what another mechanic said a f... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Albury
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
465 Guinea Street Cnr, David Street, 2640, Albury, NSW, Australia
- (02) 9212 8961
4.8
Excellent
310 reviews
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Great service and information
February 6, 2025
Great service
February 5, 2025
Friendly
Friendly, knowledgeable and well presented staff. Well presented workplace. Fast turnaround.
February 5, 2025
First time happy
Great experience first time very convenient I booked in advance a date and time online for a pink slip (NSW). All went smoothly quick service.
January 29, 2025
Recomended
Customer service is great, a phone call before any major repairs is a nice approach.
January 23, 2025
Economical Servicing and Pink Slips
As usual I couldn’t fault Greg and his team! We have been a customer of Greg’s team for about 20 years now. We have our three family vehicles serviced and their pink slips done at the Albury NSW myCar Tyre & Auto and company vehicles serviced there too over the years. Greg and his team know what they’re doing and if there ever is an issue, they pick it up and get it fixed for us. Highly recommend the Albury team.
January 29, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The man with the beard needs customer experience training!
Absolute worst experience I've ever had at a mechanic. The bloke who did the pink slip on my car was very obviously trying to price gouge as I went alone (I'm a 21 yr old female) and failed me for all four tyres on my car knowing my rego and green slip are due on Monday (it's Thursday). He then got even ruder when I pointed out that thread on the front two tyres wasn't that low, as well as when I refused that he change the tyres on my car at the time of the appointment.
I go to a very reliable and honest mechanic in my hometown who would never have treated me the way that mechanic did, nor attempt to gouge money from me knowing I'm a uni student. I'm never going back to MyCar again after this
January 30, 2025
Unprompted review
Reply from mycar Tyre & Auto - Albury
Hi Gemma,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great service
January 6, 2025
Excellent work and customer service
Greg was excellent and very knowledgable. Will definitely use mycar again.
January 9, 2025
couldn't ask for anything more
Polite workers , easy appointment making, quick service. can't ask for anything more.
January 9, 2025
Great service
Had Matt as my mechanic both times. Both done well within the time he said they would plus it was really good value.
Also go a quote for another job that was 50% off what another mechanic said a few weeks ago.
Would recommend to anyone struggling to find a reliable mechanic around Albury.
January 2, 2025
Unprompted review
Super quick pink slip
quick, nice, and affordable had no issues getting a pink slip I will be coming back.
December 18, 2024
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