mycar Tyre & Auto - Altona Meadows Reviews 

216
TrustScore 5 out of 5

4.9

Reddy Express Service Station, Station Corner of Queen Street and Victoria Street, 3018 Altona Meadows, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Always friendly and helpful, they take the time to fully explain what needs done with great communication.

Rated 5 out of 5 stars

I experienced an unexpected issue with my tyres on my blue VW when a valve suddenly flew out, causing the tyre to deflate at the air pump. Thankfully MyCar T&A Altona Meadows was open. Josh was incred... See more

Rated 4 out of 5 stars

Have been taking my Saab to myCar Altona Meadows for a couple of years now. The team there have always been friendly and efficient at servicing my vehicle and pointing out what needs attention bey... See more

Rated 5 out of 5 stars

This is a great local business, close to my home so no annoying pick up and drop off in other people's cars, it's a fairly small place so you get to know and trust the staff (who are always pleasant a... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Altona Meadows

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Reddy Express Service Station, Station Corner of Queen Street and Victoria Street, 3018, Altona Meadows, VIC, Australia

  • (03) 8585 7158

4.9

Excellent

TrustScore 5 out of 5

216 reviews

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4.9

All reviews

(216)

32,268 reviews in the last 12 months

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Rated 1 out of 5 stars

I attended with my two young children…

I attended with my two young children the day prior agreed on a time the next day and discussed two tyre options available, including pricing. $154 was quoted for the My Car brand tyre and $179 for the Continental tyre option.

The next day upon arriving with my children the manger approached and said “is that the car?” “Yes” I replied “it’s $169 for the my car tyre and $199 for the other tyre” I replied “you said $179 yesterday for the continental”

I didn’t care to find out where exactly he was being dishonest. It was just obvious that there was discrepancy with the My Car tyre price and he can explain the discrepancy with the only other tyre option presented the day prior.

Upon arrival there was only a young man working hard, he seemed frustrated and under pressure.
There was another customer whose car was outside of the bays and reception and had two wheels out. The customer was on the phone and appeared frustrated.

I took my car to Road Star tyres in Hoppers Crossing after calling a friend for a recommendation. I saved a significant amount of money with a mid range new tyre and received prompt and genuine service with my two young children. My friend followed up with me later and she told me that she had stopped taking the car for service to My Car in Point Cook because of increasing prices. A relative also told me they had had a poor experience at My Car in Altona Meadows where an appointment time was discussed the day prior and was not acknowledged upon arrival; The centre was quite busy and this customer was ignored a long time before they decide to leave.

January 23, 2025
Unprompted review
mycar Tyre & Auto - Altona Meadows logo

Reply from mycar Tyre & Auto - Altona Meadows

Hi Carolina​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Excellent in every respect

The service I received was excellent and exceeded my expectations by far. A good job, completed quickly, kept well informed, the staff had a very helpful and pleasant manner and at a fair price. Fully recommended.

January 17, 2025

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