mycar Tyre & Auto - Banksia Grove Reviews 

272
TrustScore 4.5 out of 5

4.7

Banksia Grove Village, Corner Joodalup Drive and Pinjar Road, 6031 Banksia Grove, WA, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great guys & I never feel ripped off unlike other garages. Forgot to mention, these guys discounted my repair due to unforeseen cost overruns. These were issues totally unrelated to the repairs they... See more

Rated 5 out of 5 stars

I brought my car in as it was making a funny noise. I spoke with Chad at banksia grove and was pleased that he took the time to explain to me what was making the noise. I will definitely go back in t... See more

Rated 5 out of 5 stars

Easy to book online, staff clearly explained what was included in the service, and what had been discovered & fixed during the inspection. No hidden costs or pressure to undertake unnecessary repairs... See more

Rated 5 out of 5 stars

I recently took my car to mycar Banksia Grove at 8am. Although I originally paid for new tyres, they were honest enough to tell me I didn’t need them. Instead, they used the pre-paid amount, and able... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Banksia Grove

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Banksia Grove Village, Corner Joodalup Drive and Pinjar Road, 6031, Banksia Grove, WA, Australia

  • (08) 6330 7427

4.7

Excellent

TrustScore 4.5 out of 5

272 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(272)

29,288 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and Easy

Called around noon to book in a service for later in the week. Was told they had an opening the same day I called instead (which I wouldn’t have seen online) and because I lived around the corner i was able to drop it off and have it collected all before close of business that same day.

May 28, 2024
Rated 5 out of 5 stars

Great guys & I never feel ripped off…

Great guys & I never feel ripped off unlike other garages. Forgot to mention, these guys discounted my repair due to unforeseen cost overruns. These were issues totally unrelated to the repairs they were doing. Great customer service and ensures your future loyalty. What a team!

PS. Don't know why this comes up as Banksia Grove - Pacific Hwy, St. Ives doesn't appear on the list. St. Ives are the guys!

May 16, 2024
Rated 5 out of 5 stars

Definately recommend Banksia Grove…

Definately recommend Banksia Grove MyCar Auto Repairs. Very Happy with my Car Service today. Car was in at 8am and finished by lunchtime. Friendly Service was a bonus nothing seems to be too much trouble. Many Thanks Again - Karen Morgan (Tapping)

March 18, 2024
Unprompted review
Rated 5 out of 5 stars

The Team was very helpful and knowledgeable…

The Team was very helpful and knowledgeable.
I run staggered wheels on my commodore and team understood that you can't rotate wheels in this configuration unlike another service centre who actually rotated wheels front to back and were ready to hand vehicle back to me. Mycar team fitted service in to suit my schedule.Thanks guys sorry I can't remember your names but I will as I'm now a regular customer.

March 6, 2023
Rated 1 out of 5 stars

Worst ever

The service was oil and filter change only ($300) / no safety check / recommended work that was not required / greeting was OK but when i came to pickup it was a matter of give me the money in between talking to fellow staff members. Would not recommend anyone to go there.

January 29, 2023
Unprompted review
Rated 5 out of 5 stars

Awesome Service

Everything was done professionally from the very beginning, quote was accurate (no hidden cost). Amazing customer service from the phone call booking it to dropping & picking up my car. Thank you :)

February 6, 2023
Rated 1 out of 5 stars

Absolute Joke and RIP off

Absolute Joke. Took my car in for a service, made it clear to the bloke to make sure my tyre pressure was computerised correctly on all 4 tyres. Picked up the vehicle & got to the roundabout only to have my low tyre pressure light come up. Took it back straight away & the bloke tried to makeup all these excuses. Few days later the same thing happened only this time it was a different tyre. Made another trip back only to have a female who checked all tyre pressures & said all four were at different pressures. Funny thing is they replaced two new tyres on my vehicle & it was both new tyres that had low pressure. She tried to tell me that it was a normal thing to happen, she sounded really stupid & made no sense. Paid a ridiculous amount for a crap service. Be careful guys the front counter service bloke will con you into scanning a QR code to try & have you write up a review right there & then with out telling you so. Don’t waste your money with this place your better of going somewhere with experienced mechanics who know what there doing.

January 26, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look