Great guys & I never feel ripped off unlike other garages. Forgot to mention, these guys discounted my repair due to unforeseen cost overruns. These were issues totally unrelated to the repairs they... See more
Location
Switch locationBanksia Grove Village, Corner Joodalup Drive and Pinjar Road, 6031 Banksia Grove, WA, AU
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See what reviewers are saying
I brought my car in as it was making a funny noise. I spoke with Chad at banksia grove and was pleased that he took the time to explain to me what was making the noise. I will definitely go back in t... See more
Easy to book online, staff clearly explained what was included in the service, and what had been discovered & fixed during the inspection. No hidden costs or pressure to undertake unnecessary repairs... See more
I recently took my car to mycar Banksia Grove at 8am. Although I originally paid for new tyres, they were honest enough to tell me I didn’t need them. Instead, they used the pre-paid amount, and able... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Banksia Grove
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Banksia Grove Village, Corner Joodalup Drive and Pinjar Road, 6031, Banksia Grove, WA, Australia
- (08) 6330 7427
4.7
Excellent
270 reviews
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I turned up with a puncture & was told…
I turned up with a puncture & was told no problem, was fixed within 30m which I thought was very prompt
September 25, 2024
Good service and reasonable prices
They gave my car a log book service and a couple of minor repairs at a good price. Good communication and customer service. Will be back next time.
September 15, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Well went in for a puncture repair and…
Well went in for a puncture repair and was charged nearly $50 which in my opinion was expensive.
Was advised I need a wheel alignment but that they could only adjust 2 wheels as the rear axle was fixed.
Asked for a discount on price was told no!
So I didn't get it done. Stand in manager isn't the smartest.
Took my work car in for new tyres and were fitted with the white writing on the outside. Asked if they could swapped to the other side to match the 4 other tyres and was told no!
Probably won't go back there again now and wouldn't recommend to anyone.
Customer service goes a long way in my opinion.
September 22, 2024
Reply from mycar Tyre & Auto - Banksia Grove
Hi Mark,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
They accomodating me even i don't have…
They accomodating me even i don't have booking.
September 17, 2024
The manager there was great
The manager there was great. Answered questions and explained what was needed. Quick and efficient service.
September 11, 2024
The booking was easy
The booking was easy, and the team were true to their word. I was told the car will be ready by a certain time, and it was early!
Friendly service, knowledgeable team.
September 3, 2024
Always accommodating…
Always accommodating to help resolve unexpecteded issues. Prompt attention and excellent communication. Great tyre care plan! Thanks MyCar BG 😃
September 9, 2024
Honest, reliable
Very honest and transparent, car was finished when they said it would be, mechanic was very knowledgeable and explained everything clearly and simply
September 9, 2024
Good service
August 29, 2024
I had an oil leak fixed and a service…
I had an oil leak fixed and a service on my car last week. Great service from Joel and his team. Good communication at all times
August 25, 2024
First time I serviced there they put my…
First time I serviced there they put my new wipers on the wrong way.
2 weeks ago they serviced my car and never put the clips back on that keeps a cover on the body after inspecting a lower controll arm.The panel got damaged and I had to fix it myself. Lost trust in them as they can't even get the small things right.
August 18, 2024
Reply from mycar Tyre & Auto - Banksia Grove
Hi Gert,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great service and excellent customer…
Great service and excellent customer advice on tyres and their maintenance.
August 22, 2024
The gents were very helpful and got my…
The gents were very helpful and got my new tyre on my car before they closed, which I really appreciated
August 13, 2024
I have a low pressure warning on a…
I have a low pressure warning on a tyre. My wife sends it in and got it fix professionally. The mechanic even did a pressure check on all the tyre. Excellent service provider.
August 7, 2024
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