mycar Tyre & Auto - Bankstown Reviews 

301
TrustScore 4.5 out of 5

4.7

Rickard Road, 2200 Bankstown, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Friendly, quick, and think about the customer .I used to go to mycar Broadway , and over the phone I found them to be very rude , unprovoked . The Bankstown staff are the best , and the gentleman who... See more

Rated 5 out of 5 stars

I Would like to thank Dib and Nabil for their honesty and integrity whilst addressing my concerns regarding my vehicle. They were very warm and very professional to deal with, the service they d... See more

Rated 5 out of 5 stars

Brought in car for quick headlight replacement and they were able to fit in a full service so I didn’t have to bring it back. Reasonable prices, great communication, great service. Since we started go... See more

Rated 5 out of 5 stars

I needed assistance with a sudden tire puncture and was delighted with the results. The promptness and professionalism of your service were truly impressive. It was fantastic that the tire could b... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Bankstown

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

301 reviews

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4.7

All reviews

(301)

32,282 reviews in the last 12 months

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Rated 1 out of 5 stars

Scam vehicle services

I paid for basic service but upon pickup I identified the tyre rotation has not been done as promised when I dropped off my vehicle for servicing. Also no soap added to the wind screen wash water and the water level not been topped up.
Pathetic service provided as the mear basic wiper wash liquid and tyre rotation was not done. I'm not sure even if my engine oil and oil filter had been changed as I paid for.
Will have to take my vehicle for inspection is again to another service provider as I got scammed by MyCar.
I had been MyCar customer for years but this time I have been scammed.

August 24, 2024
mycar Tyre & Auto - Bankstown logo

Reply from mycar Tyre & Auto - Bankstown

Hi Priyesh​,

We appreciate you taking the time to reach out to the mycar Care Team.

So we may endeavour to assist further, could you please provide more information regarding your query?

Regards,

Rated 5 out of 5 stars

I got 3 of my car serviced:

I got 3 of my car serviced:
Honda
Audi
Nissan
Excellent service provided by the team.
The management was very professional and recommended me what I needed to change and what can wait.
They were clear, precise and professional.

August 6, 2024
Rated 1 out of 5 stars

My experience is bad i told them before…

My experience is bad i told them before to change take photos and send it to me
And when I pick up my car the 3 doors is not working it’s very impossible

July 21, 2024
mycar Tyre & Auto - Bankstown logo

Reply from mycar Tyre & Auto - Bankstown

Hi,

Thank you for taking the time to post your review.  

We are truly sorry to hear about your recent experience with mycar.

Please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au), they will be more then happy to discuss your concerns. 

Kind regards

mycar Team

Rated 5 out of 5 stars

New tyres

They brought in the tyres i wanted, fixed, balanced, wheel aligned and were kind enough to check my brakes me in an hour while i was having a coffee.

June 19, 2024

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