Despite being fully booked today, Dan the Man, helped us by fitting our car in to go up on the hoist to remove leaf and grass debris which had tightly wrapped itself around our exhaust and drive shaft... See more
Location
Switch locationBay Village Shopping Centre, Yakalla Street, 2261 Bateau Bay, NSW, AU
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See what reviewers are saying
Great price on a set of Pirelli Cinturatos. Booking progress was straight forward and the guys at Bateau Bay were helpful and friendly. They even managed to move the booking earlier than first estima... See more
Brought my car in with a flat tyre without booking in. Gav sorted me out straight away with great service. Highly recommend
I find Bateau Bay top rating because they are upfront with costs, Gavin the Store Manager is great he explains things well and follows up on previous visits. And they are walking distance from home.... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Bateau Bay
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Bay Village Shopping Centre, Yakalla Street, 2261, Bateau Bay, NSW, Australia
- (02) 9212 8959
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Great service and great people
5/5 stars recommend
Couldn’t recommend the Bateau Bay store enough , so helpful and understanding about my tyres. Had a phone call back in less than a day and everything sorted by the end of the week. This store had things done in an efficient manner. All staff and managers are so polite and nice. Defiantly recommend this store to anyone , 5/5 stars
Fantastic customer service
Fantastic customer service. Trustworthy and reliable. Could not fault them.
Very happy customer
Great staff
Great staff! Gavin is always nice and looks after me and my car really well.
Great staff
The staff are always friendly, courteous, willing to listen and not be dismissive of someone with no mechanical knowledge. Will check things out and do minor tweaks for no charge. Very helpful, and explain everything. And do a good job.
Excellent friendly service every time
The staff member who served me was very pleasant and obliging.…
The staff member who served me was very pleasant and obliging. He made sure my rego check was done by the time I requested inspite of him missing lunch. He was certainly dedicated to providing a good customer experience.
Well done there were no problems and my car was serviced and ready for me to collect at promised time
The whole experience of having my car serviced was positive and staff were pleasant and professional and the cost was reasonable
Excellent Customer service,took time to…
Excellent Customer service,took time to locate problem and rectify it.
Tiny car
I generally don't like going to mechanics but Gavin always makes it so friendly and enjoyable.
Thank you
Convenience is a priority for me But also I very much appreciate the polite & friendly manner of the staff & keeping me informed of work that needs to be done to keep my car in safe & good condition. I would however really enjoy picking up a lovely clean car that has been washed after the service. 😊
Staff are terrific service is great
Great service
Very quick appointment opening, I’m very grateful for this. Friendly Staff
Car seems great thank you
Always a pleasure …
Walking into My Car you already feel welcome. All the workers are friendly with a smile on their face.
Friendly and helpful service
Great service and friendly staff
Great service and friendly staff. Can't recommend enough 👍
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