Despite being fully booked today, Dan the Man, helped us by fitting our car in to go up on the hoist to remove leaf and grass debris which had tightly wrapped itself around our exhaust and drive shaft... See more
Location
Switch locationBay Village Shopping Centre, Yakalla Street, 2261 Bateau Bay, NSW, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great price on a set of Pirelli Cinturatos. Booking progress was straight forward and the guys at Bateau Bay were helpful and friendly. They even managed to move the booking earlier than first estima... See more
Brought my car in with a flat tyre without booking in. Gav sorted me out straight away with great service. Highly recommend
I find Bateau Bay top rating because they are upfront with costs, Gavin the Store Manager is great he explains things well and follows up on previous visits. And they are walking distance from home.... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Bateau Bay
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Bay Village Shopping Centre, Yakalla Street, 2261, Bateau Bay, NSW, Australia
- (02) 9212 8959
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer service from gav and the team…
Customer service from gav and the team at Mycar bateau Bay were absolutely unreal to deal with. The boys went above and beyond to get my old Ute back on the road and were a pleasure throughout the entire process.
Many thanks!
Great customer service
Great customer service
Good price
Great deals with roadside service and parts warranty
EVERYTHING WAS HANDLED VERY WELL
EVERYTHING WAS HANDLED VERY WELL AND CAR COMPLETED AS ADVISED.
I have numerous vehicles that get…
I have numerous vehicles that get serviced at your centre and have always found the people highly professional and extremely nice to deal with.
I had sent my car in for a pink slip…
I had sent my car in for a pink slip during this time they got straight to work doing a fantastic job making sure everything was in perfect condition. The employees are incredibly helpful and polite. Definitely a place to entrust with my car, thank you.
Good service
Went to have my tire fixed. I received instant and wonderful service. I was very happy
Great service
The Service at my local MyCar is always good.
The staff are so friendly, helpful and professional.
Received prompt and courteous attention…
Received prompt and courteous attention from staff, especially Gavin, and would certainly recommend My Car Bateau Bay to anyone.
prompt service and I was kept updated…
prompt service and I was kept updated on the progress throughout the day
They knew exactly what needed to be done
They knew exactly what needed to be done with my car, they also call when other stuff comes up that needs attention before going ahead to do the work.
Great customer service!
Gavin was really helpful and…
Gavin was really helpful and accommodating thank you so much!
From initially getting a quote for my…
From initially getting a quote for my vehicles log book service through to the actual service being done and the vehicle being handed back to me the professional and friendly approach to both myself and the task at hand never varied.
Great experience….highly recommended.
Gavin is an honest and straight…
Gavin is an honest and straight forward, gave me good advice and even waited after hours for me when I missed the message my car was ready for pickup. Thank you Gavin.
The friendliness and timely service
The friendliness and timely service. Also the ease of booking.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







