mycar Tyre & Auto - Burwood East Reviews 

552
TrustScore 4.5 out of 5

4.6

Burwood One Shopping Centre, 172 Burwood Highway cnr Blackburn Rd (near Witchwood Cr), 3151 Burwood, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Had another positive experience at mycar Tyre & Auto Burwood East. They repaired my puncture for free as part of the tyre care package for the new tyres that I had purchased last year. The wheel align... See more

Rated 5 out of 5 stars

I booked in for comprehensive service, The mechanic called me before doing any extra work to my car, he explained the issues and told me the price, I found them to be polite, reliable, responsible... See more

Rated 5 out of 5 stars

I noticed a headlamp was not on, the serviceman replaced the bulb in about 20minutes. Often one notices lights not operating on cars, I presume many people never check such things. Staff polite & he... See more

Rated 5 out of 5 stars

Despite being 4 staff members down, MyCar in Burwood East got the job done in time and at an amazing price. The staff are friendly and professional. From someone who used to get ripped off by getting... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Burwood East

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Burwood One Shopping Centre, 172 Burwood Highway cnr Blackburn Rd (near Witchwood Cr), 3151, Burwood, VIC, Australia

  • (03) 8585 7123

4.6

Excellent

TrustScore 4.5 out of 5

552 reviews

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4.6

All reviews

(552)

29,293 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt and efficient service for a tyre problem.

I called into mycar Tyre & Auto (Burwood East) at approx 4.30 PM on a Wednesday with a leak in one of the tyres. The staff member was able to have the repair done and I was on my way before the Centre closed at 5.30 PM. The $49.00 charge for the repair and balancing of the tyre was worthwhile as we were coming up to Easter.
Have used them with my previous car tyres and will use them again.

April 16, 2025
Rated 2 out of 5 stars

Poor communication.

The problem was regarding the replacement of the protective inner guard liner, which was not fastened securely. When I complained about it they agreed to have another look at it, but it has still not been secured properly. If there is some issue that is making it difficult to secure it properly then they should have explained that to me, but I have not been offered any explanation.

April 3, 2025
Rated 3 out of 5 stars
mycar Tyre & Auto - Burwood East logo

Reply from mycar Tyre & Auto - Burwood East

Hi RT​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 1 out of 5 stars

After my cooling system broke on my old…

After my cooling system broke on my old Mazda 3 from 2008, Silvio called me "bad news, your engine is broken" offered me to replace it for another used one with a lower number of km on it for $5 to $6k. Double checked the diagnosis with Mazda. They said they are unable to tell if the engine is broken as they could not do all tests having the broken colling system. I had it then repaired with another free workshop, the engine is still ok and we are driving, we paid about $1k. Luckily we did not listen to mycar. We will never ever bring the car to mycar.

March 7, 2025
mycar Tyre & Auto - Burwood East logo

Reply from mycar Tyre & Auto - Burwood East

Hi Marko​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Very helpful

Very helpful. Great communication. Explained what needed to be done and why. Were happy to match and better price of new tyres. Able to complete job in a timely manner.

March 18, 2025
Rated 5 out of 5 stars

100% satisfaction

100% satisfaction from silvio and his team! Trusted mechanics at burwood for past few years and will keep going back

March 12, 2025
Rated 5 out of 5 stars

Great experience - professional and friendly service

I have been very impressed with my experience at MyCar Burwood. They have a good availability for service slots. The senior manager Silvio and his team have been very friendly and helpful. The entire experience has been very professional. And I always look forward to going there.

March 8, 2025

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