mycar Tyre & Auto - Cannon Hill Reviews 

675
TrustScore 4.5 out of 5

4.6

Kmart Plaza, Corner of Creek Road and Pickwick Street, 4170 Cannon Hill, QLD, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Often contemplated using mycar and finally took the plunge. Happy I did. One example being previous mechanic wanted to charge $150 for an engine clean which was clearly a rip off. mycar charged $50. I... See more

Rated 5 out of 5 stars

Scott’s product knowledge and customer care are outstanding. He took the time to walk me through all the important considerations when choosing the right tyres for my Audi Q5, making sure I understo... See more

Rated 5 out of 5 stars

My car was ready slightly earlier than the specified time. I always receive amazing service there and the process was very easy to book and pay online beforehand (new tyres). I also had a recent... See more

Rated 5 out of 5 stars

I contacted Mycar at Cannon Hill about a recent oil leak. They were nice enough to book my car looked at the following day, then managed the fit me in to get the problem fixed 2 days later. They wer... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Cannon Hill

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Kmart Plaza, Corner of Creek Road and Pickwick Street, 4170, Cannon Hill, QLD, Australia

  • (07) 3215 8310

4.6

Excellent

TrustScore 4.5 out of 5

675 reviews

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4.6

All reviews

(675)

32,265 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

future work required advised

A problem was advised of after a previous service. I booked it in for these repairs during the next service. The car I drove home was like a different car, with these issues (I had not noticed) resolved. They rang to advise the rear tyres were showing cracking with age and I agreed to the replacement. When at home I noticed that a plastic plate under the car was hanging low. I advised the company, took the car back and it was repaired immediately. The staff at Cannon Hill Qld are always courteous and efficient.

January 30, 2026
Rated 5 out of 5 stars

Often contemplated using mycar and…

Often contemplated using mycar and finally took the plunge. Happy I did. One example being previous mechanic wanted to charge $150 for an engine clean which was clearly a rip off. mycar charged $50. I've been around a while (64 years young) and I know an honest service when I'm exposed to one. I will be back mycar - thanks. Pat Carroll OAM

January 28, 2026
Rated 2 out of 5 stars

Tyre Repair Gone Wrong

I brought my car in for a puncture repair and paid for the service. The tyre was returned to me as “fixed” within the hour. The very next day my low tyre pressure warning came on, again... Turns out, when I checked the tyre it was clear that the screw was still in there. I could tell it was the same one as I had take photos before taking my car in.

When I phoned advising them of the issue, there was no apology and no accountability. I was told “maybe they saw another screw, pulled that out, and fixed that one instead”. I asked "is it common sense / standard practice to check the entire tyre before giving it back to me?" That's when he admitted that they likely didn’t check the entire tyre after "fixing" it.

Regardless of what repair method was eventually used, the first repair I paid for was not carried out properly, and I was sent back on the road with a puncture still present. This is a safety issue... not a minor inconvenience.

The lack of professionalism, inspection, and basic communication means I won’t be returning. I’d strongly recommend using another tyre shop instead.

January 11, 2026
Rated 1 out of 5 stars

My experience was overall disappointing

My experience was overall disappointing. I booked my appointment far in advance and in my booking it said 12-2PM. I get there and the guy tells me pickup time will be 4PM. I had to stay around and work from the shopping centre. Around 3 I decided to check on the car and drop some groceries, turned out it was long done - without trying to phone me. On top of that I never received an official report per email, as promised when I left.

Not sure if the checks where done well, and what to watch out for in the future. Overall not worth the time and money.

January 10, 2026
mycar Tyre & Auto - Cannon Hill logo

Reply from mycar Tyre & Auto - Cannon Hill

Hi Myrte​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Reception was good and informative

Reception was good and informative, my queries were answered and a variety of quotes were offered for tyres and my car was booked in to replace the two front tyres, these were replaced and I collected my vehicle when called,
Thank you.

January 7, 2026
Rated 5 out of 5 stars

Well organised

Well organised, kept informed, quick turnaround, nothing was a problem, great guys to deal with

January 13, 2026
Rated 5 out of 5 stars

Always providing excellent customer service

My car was ready slightly earlier than the specified time.
I always receive amazing service there and the process was very easy to book and pay online beforehand (new tyres).

I also had a recent incident with needing the brake light replaced and they mechanic there kindly helped me (on a Saturday too!) with getting the compartment open, which was stuck, to access the bulb. It was very kind and just another example of the great customer service there.

January 7, 2026

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