mycar Tyre & Auto - Cannon Hill Reviews 

675
TrustScore 4.5 out of 5

4.6

Kmart Plaza, Corner of Creek Road and Pickwick Street, 4170 Cannon Hill, QLD, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Often contemplated using mycar and finally took the plunge. Happy I did. One example being previous mechanic wanted to charge $150 for an engine clean which was clearly a rip off. mycar charged $50. I... See more

Rated 5 out of 5 stars

Scott’s product knowledge and customer care are outstanding. He took the time to walk me through all the important considerations when choosing the right tyres for my Audi Q5, making sure I understo... See more

Rated 5 out of 5 stars

My car was ready slightly earlier than the specified time. I always receive amazing service there and the process was very easy to book and pay online beforehand (new tyres). I also had a recent... See more

Rated 5 out of 5 stars

I contacted Mycar at Cannon Hill about a recent oil leak. They were nice enough to book my car looked at the following day, then managed the fit me in to get the problem fixed 2 days later. They wer... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Cannon Hill

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Kmart Plaza, Corner of Creek Road and Pickwick Street, 4170, Cannon Hill, QLD, Australia

  • (07) 3215 8310

4.6

Excellent

TrustScore 4.5 out of 5

675 reviews

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4.6

All reviews

(675)

32,268 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor Customer Service — Refused to Help With a Flat Tyre

I rang this shop today urgently needing a flat tyre changed — a job that takes less than 10 minutes. I was told they were “too busy” and “fully booked,” with zero effort to offer options, squeeze me in, or show basic customer care.

In the end, I had to drive all the way to Logan Central just to get the tyre changed. That’s a completely avoidable 50+ km trip when there are several tyre shops right here in Tingalpa that could have helped but chose not to.

Very disappointed with the lack of service and unwillingness to help someone in a simple situation. Poor experience overall.

November 29, 2025
Unprompted review
mycar Tyre & Auto - Cannon Hill logo

Reply from mycar Tyre & Auto - Cannon Hill

Hi Tania​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

The forecast quote price can in…

The forecast quote price can in considerably less than anticipated, with additional works added on, because they didn't complete works that was unnecessary. I was expecting to pay $1600 and, in the end, paid $904. First time in my life I feel like I've used an honest mechanic.

November 26, 2025
Rated 4 out of 5 stars

I was disappointed with the lack of Customer experience

I was disappointed with the lack of little things such as tyre blackening, cleaning of the rims etc., I felt as if nothing had happened to my car apart from the bill and the cost of things to do on the car, I spent over $1300 for tyres and a service but felt I got nothing. I left feeling flat and unimpressed with MyCar, I probably won't go back for anything as I just felt I was there to keep the dollar turnover for the shop going I know you have a lot of customers continually coming in but I suspect they will not be returning customers

November 17, 2025
Rated 5 out of 5 stars

Good job from friendly staff.

Did a great job recently when a tyre got a screw and had to be replaced. They were super busy but quickly ordered a new tyre, had it delivered and replaced same afternoon to get me back on the road.

November 21, 2025
Rated 5 out of 5 stars

Excellent experience all round

Excellent experience dealing with the Cannon Hill branch. Telephone booking/exchange was professional and friendly, they booked me in quickly and did the work within the time specified. I am extremely happy with the work mycar Tyre and Auto Cannon Hill did on my car. Thank you.

November 19, 2025
Unprompted review
Rated 1 out of 5 stars

APPALLING CUSTOMER SERVICE…

I think the actual servicing of the vehicle went well. I wasn't surprised by the amount it cost or what was found as I haven't had the car serviced for a while. What let My Car, Cannon Hill down was the awful service from Sheel, a customer service representative. At the outset informed him and Scott, his colleague, that I had paid for the service, (300), via Afterpay. It's actually managed by Auto guru. To cut a long story short when I arrived to pay and pick up the car Sheel included the $300 I had already paid. I said that I had repeatedly explained I had paid this. I showed him the Afterpay/auto guru invoice that was started in July. I had to delay the service due to a severe flu virus and chronic mental health problems - I embarrassingly explained this-in front of a waiting customer. Sheel wasn't convinced. He baited me by saying, "But that was then , this is now" , and "Who would do this??" As if I was trying to commit some kind of fraud. By now my complex mental health issues were fully triggered and I was a mess, especially when Sheel said that the waiting customer would vouch that he had not been disrespectful. After a while Sheel went off and spoke with someone at length and charged me the correct amount. He showed me where a service was cancelled in August and admitted that they could have contacted me afterwards. But there was no apology for this apalling treatment and lack of respect. This is NOT how you do business.

November 12, 2025
Unprompted review
mycar Tyre & Auto - Cannon Hill logo

Reply from mycar Tyre & Auto - Cannon Hill

Hi William​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Prompt and efficient

My car needed urgent tyre repair. It was a Saturday and thank goodness MyCar was open and able to find time to fix it. They were efficient with fixing it so I didnt have to wait long and the staff I met were all courteous.

November 8, 2025
Rated 5 out of 5 stars

Urgent tyre repair saviour

I urgently needed a tyre repair and called first thing on a Saturday morning. My phone was responded to in a calm and friendly manner and a couple of times were provided as options to visit MyCar Cannon Hill. On arrival, I was treated with efficient and pleasant service and told they would have my car for about an hour. My car (tyre repaired) was completed at the suggested time and I was on my way. For the pleasant customer service, availability of a time for the repair and efficiency of the whole experience I rate MyCar Cannon Hill with 5 stars. Thank you

November 8, 2025
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Exceptional Service from Scott at My Car Cannon Hill!


Scott’s product knowledge and customer care are outstanding. He took the time to walk me through all the important considerations when choosing the right tyres for my Audi Q5, making sure I understood how each option suited my style of driving. I really appreciated that he provided both mid-range and premium solutions — no pressure, just honest, expert advice. His guidance made the whole process easy and reassuring. Highly recommend seeing Scott — he’s not only incredibly knowledgeable but also a genuinely nice, friendly guy to deal with! Highly recommend!

November 6, 2025
Rated 5 out of 5 stars

MyCar Cannon Hill provided an…

MyCar Cannon Hill provided an outstanding experience when servicing my car. Their team was professional, friendly, and highly knowledgeable, offering excellent advice to keep my vehicle in top condition. The service was efficient, and the pricing was very fair, making me feel confident that I received great value. I highly recommend MyCar for anyone looking for reliable car servicing combined with expert guidance.

October 24, 2025

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