mycar Tyre & Auto - Chatswood Reviews 

430
TrustScore 4.5 out of 5

4.7

55 Alleyne Street, 2067 Chatswood, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I had tyres inspected and then replaced at mycar Chatswood. The mechanics were careful and paid good attention to detail. They provided good advice and did not push for over servicing, instead thinkin... See more

Rated 5 out of 5 stars

Just moved to My Car with the first service on the van. The experience has been very good so far. Sorted out what needed doing, didnt try and oversell, the work was done quickly and the bill was much... See more

Rated 5 out of 5 stars

I’m quite satisfy with my car service this time at mycar in Chatswood. The staffs were nice and willing to answer questions, making you feel welcome. The price overall is fair, very reasonable. I woul... See more

Rated 5 out of 5 stars

I just wish to share my experience with the Chatswood mycar team. If you haven’t noticed by now, these guys really do their part in helping you, not only is it worth it’s time but also their at... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Chatswood

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

430 reviews

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4.7

All reviews

(430)

32,273 reviews in the last 12 months

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Rated 1 out of 5 stars

Bad experience

The manager of this branch was very helpful however but other staff wasn’t when I inquired the ETA since it was taking so long, not enough info and showed frustration on my inquiry.

October 17, 2025
mycar Tyre & Auto - Chatswood logo

Reply from mycar Tyre & Auto - Chatswood

Hi Shigeta​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Outstanding Service at Chatswood

Michael and John (I hope I’ve got their names right), the two gentlemen at the Chatswood location, were exceptionally professional. They displayed lovely manners, maintained professionalism throughout, and were punctual. A truly positive experience.

The website is misleading. I booked at Chatswood Shopping Centre but was given two different addresses—Chatswood West and Alleyne St. Fortunately, I called to confirm the correct location.

October 3, 2025
Rated 5 out of 5 stars

Older car first service from ownership

It was a much older car that was recently acquired and expected to have a few issues in its first major service including a planned clutch change. Team kept me up to-date on the work and helped to fix / replace some key technical issues that was discovered through the repairs.

September 30, 2025
Rated 5 out of 5 stars

Amazing experience

First time at Mycar Chatswood and I’m very impressed with everything from start to finish. I was well informed wirh all happening with my car. Plus I got a free roadside assist for one year. Good on you guys.

September 13, 2025
Rated 5 out of 5 stars

Friendly and efficient

The guys are always courteous and helpful.
Essential service + two new tyres was completed quickly and efficiently.
A very wet day and my car was brought to me so I didn’t get wet- very thoughtful.

September 11, 2025
Rated 1 out of 5 stars

I am very disappointed with my air…

I am very disappointed with my air conditioning experience at My Car Chatswood. Please have Customer Experience contact me to discuss,

September 3, 2025
mycar Tyre & Auto - Chatswood logo

Reply from mycar Tyre & Auto - Chatswood

Hi Rodney​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 4 out of 5 stars

Staff was knowledgeable and efficient

Staff was knowledgeable and efficient, they are good at what they do and had my brakes fixed 2 hours earlier than scheduled. I’ve been attending the Chatswood MyCar for several years now and they’ve done right by me each time I’ve visited.

August 17, 2025

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