mycar Tyre & Auto - Chatswood Reviews 

430
TrustScore 4.5 out of 5

4.7

55 Alleyne Street, 2067 Chatswood, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I had tyres inspected and then replaced at mycar Chatswood. The mechanics were careful and paid good attention to detail. They provided good advice and did not push for over servicing, instead thinkin... See more

Rated 5 out of 5 stars

Just moved to My Car with the first service on the van. The experience has been very good so far. Sorted out what needed doing, didnt try and oversell, the work was done quickly and the bill was much... See more

Rated 5 out of 5 stars

I’m quite satisfy with my car service this time at mycar in Chatswood. The staffs were nice and willing to answer questions, making you feel welcome. The price overall is fair, very reasonable. I woul... See more

Rated 5 out of 5 stars

I just wish to share my experience with the Chatswood mycar team. If you haven’t noticed by now, these guys really do their part in helping you, not only is it worth it’s time but also their at... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Chatswood

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

430 reviews

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4.7

All reviews

(430)

32,282 reviews in the last 12 months

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Rated 5 out of 5 stars

Top Service

Top Service
The guys at Chatswood are always clear and no nonsense with explaining the work to be done and cost.
Excellent

June 13, 2025
Rated 5 out of 5 stars

Arren Ghazarian from Chatswood MyCar is…

Arren Ghazarian from Chatswood MyCar is fantastic - he is always helpful, beyond requirements, and gets things done ASAP and as cost effectively as possible.

I highly rate the service I get from Arren and the team

June 5, 2025
Rated 5 out of 5 stars

Honest and reliable people

I just wish to share my experience with the Chatswood mycar team. If you haven’t noticed by now, these guys really do their part in helping you, not only is it worth it’s time but also their attitude is appreciating. When you have gone to most mechanics across the southern stars nothing comes as close as the staff here at Alleyne Street Chatswood. They addressed my concerns and prompted the required (fixes) It was resolved within 48 hours. Price is fair and exceptional for the quality of work. Parts and labour were at market level but they accommodated me with some savings in the end. A big difference to my car now thanks to Arren and the guys!
Regards
John
Mazda 2 - auto hatchback
- 2 engine mounts replacement urgently ✅
- coolant issue/ hose worn ✅
- minor leak ✅
- logbook car service essential ✅

June 4, 2025
Rated 5 out of 5 stars

Overall good experience

Overall good experience. this is my second time visiting MyCar with my second car. i moved away from Lexus factory service after 10 years, satisfy with service.

May 16, 2025
Rated 2 out of 5 stars

Laying about additional unnecessary charges

I have used My Tyres & Auto services for a couple of years and referred at least 3-4 friends who have started using their services. However, lately I feel that everytime we get the car there for something (in this instance was a Pink Sleep check) there is always an attitude towards pushing some additional services using a “MUST DO” approach that feels questionable.
In this instance i received a call indicating that the rear screen wiper had to be replaced in order for me to pass the pick sleep check. Now providing that the car was last serviced in February this year (less then) 3 months ago and i haven’t used the wiper more than twice since with no signs or indications that this had any issue (and I am very aware of what the signs of deterioration are or what i need to look out for), but beside the point I received the call saying that unless I change this you would not pass my pink sleep, so I was very much forse to accept a $49 additional charge in order to get this passed. I usually do this small maintenance myself as i am quiet handy and familiar with car servicing, this particular part from Bosh cost under $15 if i buy it myself and probably even less for a large Auto place such as My Car & Auto, so to get charged $49 and not being given the option to do it myslef it didn’t go down well. I did raise this at the time i collect the vehicle and was given the story about the part being expensive, original Bosh, to which i have already indicated the cost above. I suggest you watch out with this “push sales approach” as people are not silly and they will lose trust.

A friend if mine that i refereed to you as well and whom got his car serviced there before took his car in on the same day as i did for his Pink Sleep, he was told that you would not pass his pink sleep unless he changed his tyres and quoted him and astronomical amount for the replacement. He had his car serviced with you just 2-3 weeks before and he was told that the tyres were still fine and he had at least 5,000km on it (since then he had done under 500lm on the car). Not happy or convinced of the response he got from My Car in Chatswood he took his var to a different mechanic who confirmed that he still had 5,000km on the tyres and told him that it was unjustified not to pass the vehicle. He also provided a quote for replacing the tyres and it was over $100 cheaper per tyre.

My point is that in the same day and two different instances the approach was the same, obviously this is something that is driven not by the actual requirement for the vehicle and safety etc, but clearly on generating additional revenues by misleading and misinforming the clients.

Not the approach you want to have in this current market where things are tight and people look at the dollar, aside that not a very ethical approach.

I started using this place because your orignal approach was the exact opposite, this change is making me consider if I still trust the service

May 7, 2025
mycar Tyre & Auto - Chatswood logo

Reply from mycar Tyre & Auto - Chatswood

Hi Alan​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Great service and product

Arren and the mechanics at Chatswood mycar are fantastic to deal with. He is very knowledgeable and always so helpful and responsive. My husband and I take both of our cars for servicing and tyres there - so happy to have found them.

May 7, 2025

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