I have been to mycar Tyre & Auto Doncaster East before and as always they offer top quality service. Rear break light needed replacing, so I just drove in and was attended to by Riz and Jake who chec... See more
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Extremely friendly and helpful staff, explained what needed to be fixed and why it needed to be fixed (breaking down repairs to essential or not essentail). MyCar at Doncaster East is my go to car rep... See more
The team here is absolutely brilliant! They break down any problem to help you the customer understand, they're always up for having a quick chat and running you through any possible future works to... See more
Tom was our mobile car service provider. He was fantastic. He kept us informed of his arrival time at start of the day, he finds out beforehand about our warranty situation, was friendly, talk me thro... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Doncaster East
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
983 Doncaster Rd, 3109, Doncaster East, VIC, Australia
- (03) 8585 7129
4.6
Excellent
386 reviews
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My tyre was mended as soon as possible
My tyre was mended as soon as possible. Due to your workload it took a day extra. This caused me some anxiety as the spare tyre played up. However , you were helpful and it was fixed as soon as possible. I will be back in the future .
May 8, 2026
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Workmanship is not great
While Laurie is good and made sure my tyre patchwork is done soonest, the work carried out by the team needs a lot of improvement. The rim on the tyre is badly damaged, possible when they are removing it to patch. Photos are available for reference when needed. This is very surprising given that I have ised Mycar service before for tyre patching.
May 7, 2026
Reply from mycar Tyre & Auto - Doncaster East
Hi Ric,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
ended with a quarrel
very bad communication! even ended with a quarrel, when I said their communication is very bad and they talked over me again and again to stop me from saying their communication was very bad. it's about a booking time, wrong payment amount, and a puncture they said in a tyre. over the phone I asked if they can show me a photo or the real thing when I pickup the car. They said yes over the phone and eventually refused to show me anything at the end.
May 6, 2026
Excellent customer service
Great customer service by Aaron. He was a clear communicator and explained the service requirements without trying to upsell.
May 2, 2026
Friendly service and details of…
Friendly service and details of servicing explained clearly.
April 25, 2026
Great service at a good price
The team were very pleasant, helpful and accommodating to meet my car requirements
Enjoyed the experience and got a good result at a good price
April 17, 2026
Exceptional work team!
Staff were friendly, communicative and incredibly helpful. Called and advised any extra costs before proceeding with work. Never know what to expect going to a new mechanic but very happy with everything.
April 14, 2026
I’m not a clueless female, nice try though!
The guy I booked my service with was arrogant!
I received a phone call from them while my car was in for servicing that I had a major tear in the rubber on the front driving arm (the arm that moves the wheels / steering), that it would need to be repaired ASAP, my car is basically unroadworthy & it is a seriously dangerous situation. The guy I was speaking with recommended it be repaired the same day (in total $2,500 approx. apparently this was the cheapest quote of the day). Thankfully for me, I have enough knowledge to know this would not have occurred to this extent in the timeframe since my last service (I am not one of those clueless females that can be taken advantage of), due to being an unofficial ‘apprentice mechanic / trades assistant’ growing up… yep, they picked the wrong girl!
I had a chat with a mechanic I know & trust, before taking the car to him. He showed me the tear, it definitely was NOT as urgent as it was made out to be (maybe 5cm of the way at most… yes, it needs to be repaired, but isn’t going to tear completely in the immediate future, AND I was quoted $1,000 more than it should cost to have it repaired!
This is the second bad experience I have had with MyCar (Berwick bring the other)… the team at Endeavour Hills are the only reason I went back to MyCar at all, they are AMAZING!
April 2, 2026
I’m very disappointed with the cost of…
I’m very disappointed with the cost of the recent repair, which I found excessively expensive for the issue described. When I arranged the repair, I clearly explained that coolant was leaking from a hose underneath the car.
This isn’t my first negative experience with this business. On a previous visit, I was charged $70 for damage they caused themselves while replacing an air filter, which I felt was completely unreasonable.
Based on these experiences, I won’t be returning in the future.
April 1, 2026
Minor puncture, outstanding service
Visited Laurie and the team at Doncaster East on the 1 April due to a minor puncture. They were able to see me straightaway, with my car returned in an hour. The price was very reasonable and the customer service received top notch.
April 1, 2026
Explanation of repairs needed
Explanation of repairs needed, outside of the service were really good and clear.
March 27, 2026
Rory is always excellent
Rory is always excellent regarding doing a good job for the most affordable option… he looks after me every time I have problems with my car
March 26, 2026
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