Very helpful, pleasant staff. From booking through to dropping my car, and then picking it up, all staff were professional and polite. Wonderful customer service. Thank you very much.
Location
Switch locationEd.Square Shopping Centre, 52 Soldiers Parade, 2174 Edmondson Park, NSW, AU
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See what reviewers are saying
I’ve been coming here for my car service over the past two years and have always had a positive experience. The staff have consistently been friendly and professional, which is why I kept returni... See more
I just had my tyres replaced at MyCar . Richard and the team were fantastic. I’ve been coming to my car since they opened at Ed square and have always had reliable and trustworthy work completed to my... See more
My wife recently visited the mycar Ed.Square branch and had a fantastic experience, all thanks to Danny and the crew. She couldn’t stop talking about the excellent customer service they provided. Da... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Edmondson Park
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Ed.Square Shopping Centre, 52 Soldiers Parade, 2174, Edmondson Park, NSW, Australia
- (02) 9212 8965
4.6
Excellent
329 reviews
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Professional service
Very helpful, pleasant staff. From booking through to dropping my car, and then picking it up, all staff were professional and polite. Wonderful customer service. Thank you very much.
May 11, 2026
The staff took care to examine what…
The staff took care to examine what need to be done and gave a clear explanation what need to be done .
May 1, 2026
Great service
April 25, 2026
my recent visit was disappointing
I’ve been coming here for my car service over the past two years and have always had a positive experience. The staff have consistently been friendly and professional, which is why I kept returning.
However, my recent visit was disappointing. I was asked to cancel or reschedule my appointment because they suddenly wouldn’t accept my usual drop-off time—even though 4 PM is still listed as an available option on their website. This change wasn’t clearly communicated, which made the situation frustrating and inconvenient —that I had to reschedule
I hope they can improve their communication around policy changes, as this experience was a noticeable step down from the service I’ve come to expect.
April 29, 2026
FORD XR6
Great experience with Richard and the Team at Mycar Edmondson Park.
The team was professional, efficient and very knowledgeable. Highly recommend.
April 20, 2026
Extremely helpful and accommodating
Extremely helpful and accommodating. They honoured the tyre warranty and immediately repaired it. Thankyou
April 23, 2026
Unprofessional outlook
The way they did work is very unprofessional. I booked for tyre change, first time they said my car need different tyre than what is being booked through online system, so I booked for next week. Next week, I booked for 11:30 am and upon arriving at the workshop they told that the tyre has not arrived at their location and will give me call once tyre is delivered-no certainty when job will be done! This is totally unprofessional and unacceptable. I later cancelled the booking. I am not going to use their service. This is not how a business is done, service must be delivered on booked time.
For those who plan to use this service, make sure they have all what you need befroe booking. Less than 1 star
April 20, 2026
Unprompted review
Uncompromised mechanical repairs
Easy to book periodic repairs. Mechanical staff is trained and look after each part to make the driving more pleasurable and safe.
Experienced mechanics who never leave anything unchecked and we drive confidently with trust.
March 21, 2026
Friendly staff with great customer…
Friendly staff with great customer service and communication.
March 9, 2026
Great customer service.
March 6, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Quite disappointed
Quite disappointed. I have been going for a number of years to mycar ed square, and I had a general service for my car, which cost me around 1.2k, then on the same day as I left a sound was being made, 2 weeks later to go back only to find out that the wheel bearing was damaged and was insistent to mycar that the sound was on the same day I left after the service had been done. They still charged me 450 for it and didnt budge on not accepting this. Theyve lost a faithful customer, I wont be returning there anytime soon.
March 3, 2026
Reply from mycar Tyre & Auto - Edmondson Park
Hi Dan,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
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