mycar Tyre & Auto - Endeavour Hills Reviews 257

Great service

Good staff/service gets the job done and prices are reasonable!

Khalid & the Endeavour Hills exceed expectations on every visit, they are the pinnacle of professionalism, skill and customer service… well done guys, keep up the amazing work!

Absolutely horrible experience – avoid at all costs
I took my 3-year-old Kia in for a general service at MyCar and it turned into a complete nightmare.
I dropped the car off on a Monday and picked it up the same day. I was told everything was fine, aside from tyres needing replacement (which I chose not to do at the time).
Since I work from home and live nearby, I didn’t drive the car for a few days. Then on Thursday, while driving home from Footscray on the Monash, my car started smoking heavily. I managed to get it home and checked the oil—there was nearly 2.5x the required amount in the engine.
I took it back first thing Friday. They said they would drain the excess oil and clean the filters. When I picked it up later that day, I was told the issue was resolved, but I might still see some smoke for the next 30–60 minutes as residual oil burned off.
Fair enough.
On my drive to Cranbourne West, there was a lot of smoke initially, but it cleared after about 10 minutes—just as they said. I thought everything was finally sorted.
Then on the way back… the car started smoking again just as badly. As I pulled into my driveway, the engine light came on. I checked the oil again—this time there wasn’t a single drop left.
Back I went Saturday morning, absolutely furious. First overfilled, then completely empty? The explanation I got from the manager was: “the PCB must have malfunctioned and dropped all the oil.”
That alone should tell you everything.
I had to hire a car (which they eventually reimbursed), and it took until the end of February to get my car back. The damage? A blown turbo that required replacement.
Even worse, the manager who handled the repairs couldn’t clearly explain what had been done. I was given an invoice with little to no diagnostic detail or transparency.
To be safe, I took the car to Kia for a full diagnostic (they were excellent, by the way). However, I then had to wait another 3 weeks for MyCar to approve and pay for additional repairs—because they hadn’t even reconnected parts of my dash and vents properly.
To top it off, while I was at Kia, I overheard another customer who had also come from the same store with a blown engine after a service

Fantastic service & great that they squeezed my daughter’s car in at short notice.

my car broke down during a quick trip to city so it was towed there and they fixed as soon as they could. great service. thankyou!

I always had a good experience. Staff is very friendly and helpful.

I will soon move out of the area and still indent to have my car serviced in Endeavour Hills.

Good communication and customer service.

Had no issues from start to completion of works on my car

I was very happy with the service and the manger help

We were well received at reception and the work was well done.👍

Told to come back at 2pm they can do it straight away Because everyone on lunch now Came at 2pm waited 1 hour for them to do it.

Helpful and finished at stated time. Value for money and great attitude to customers

Khalid is very helpful

Polite friendly and helpful service. I am happy and confident leaving my car with them.

Always great help been going there for years nothing too much trouble

Excellent service. Great communication. I would highly recommend.