Richard makes the process smooth, easily understandable (for those with little or no car knowledge) without being patronizing, that I have seen in other car repair places. In this last visit for an... See more
Location
Switch locationErina Fair Shopping Centre, Enter off Tarragal Glen Avenue, 2250 Erina, NSW, AU
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See what reviewers are saying
Ordered my new Pirelli tyres through the Black Friday sales, outstanding value. Got called two weeks early to book it in for fitting and competed promptly, right on time. Richard at Erina was fantasti... See more
Improving customer interaction - If they would take a moment to listen and then respond honestly to my questions. I was on time for my registration inspection but was told to come back in an hour or... See more
Company replied
Amazing service from start to finish. I was pretty worried when I pulled into mycar this afternoon as my warning lights were flashing and Richard was kind enough to come straight over and check the pr... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Erina
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Erina Fair Shopping Centre, Enter off Tarragal Glen Avenue, 2250, Erina, NSW, Australia
- (02) 9212 8960
4.8
Excellent
398 reviews
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Kept informed of progress
Kept informed of progress
Friendly staff
Richard - attitude great ✔️
May 7, 2026
Friendly and professional.
April 28, 2026
The team at Erina always ensure that my…
The team at Erina always ensure that my car is in good condition and are very informative in regard to any repairs that are required.
April 24, 2026
Richard makes the process smooth.
Richard makes the process smooth, easily understandable (for those with little or no car knowledge) without being patronizing, that I have seen in other car repair places. In this last visit for an alternator replacement, other issues were
noted and repaired.
April 12, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Improving customer interaction
Improving customer interaction - If they would take a moment to listen and then respond honestly to my questions. I was on time for my registration inspection but was told to come back in an hour or so. I questioned why so long he said that is it takes an hour to inspect. Not true! Took 20 minutes, though I had to wait just over an hour. Also my Porsche has soft closing doors which he did not respect. I tried to mention that to him but he wasn’t interested and the second guy just fobbed me off. No apologies, just ‘oh, is it soft-close.’
Maybe your mechanics are great but the guys at the front desk are rude. I am not an aggressive person, I questioned them politely. They just didn’t like it!
April 10, 2026
Reply from mycar Tyre & Auto - Erina
Hi Julia,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great team at Erina
Great team at Erina. Been using them now for a few years for my Volvo. Service is excellent, and the price is very reasonable. Thank you Erina team 👍
April 10, 2026
Always helpfull and happy to help
April 9, 2026
Good service
Friendly staff, speedy service. Really appreciate the guidance of the gentleman who served me at the front desk. Thank you!
March 25, 2026
Always very helpful and professional…
Always very helpful and professional never had a reason to complain
March 17, 2026
Service and product provided were…
Service and product provided were excellent - would highly recommend.
March 20, 2026
Good experience
Convenient spot, the team were very welcoming and happy to help with my tyre change and wheel alignment. Not overly expensive. Would definitely go back
March 17, 2026
Thanks Daniel
Thanks Daniel. Didn't have the tyre in stock to replace our damaged tyre, but changed to the spare quickly for nothing. Cheers.
March 14, 2026
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