mycar Tyre & Auto - Harrisdale Reviews 

273
TrustScore 4 out of 5

4.1

Cnr Yellowwood and Nicholson Road, Stockland Harrisdale, 6112 Harrisdale, WA, AU


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Rated 5 out of 5 stars

After being disappointed with our former mechanic we decided to try the guys at Mycar Harrisdale. They were recommended by a few friends. Really happy with the service done on my car. They called part... See more

Rated 5 out of 5 stars

David and his team did an excellent job with my son's car which died unexpectedly and needed a new engine. He worked hard in sourcing a second hand engine, helping us keep within budget, was very thor... See more

Rated 5 out of 5 stars

Whilst the on line booking was a bit of a pain apparently my vehicle was not recognised by their system even though they have serviced it 3 times. Had to call and do it manually, which makes getting t... See more

Rated 5 out of 5 stars

I took my GWM Cannon to MyCar at Harrisdale after being offroad, and clipping something that knocked the steering wheel alignment out, and caused a heap of sensor alerts to come up. Was pre... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Harrisdale

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Cnr Yellowwood and Nicholson Road, Stockland Harrisdale, 6112, Harrisdale, WA, Australia

  • (08) 6330 7428

4.1

Great

TrustScore 4 out of 5

273 reviews

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4.1

All reviews

(273)

32,285 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Matt Thomas was absolutely brilliant

Matt Thomas was absolutely brilliant, very friendly, knowledgeable and left me feeling assured he would take the utmost care with my expensive newly coated wheels when fitting the tyres I'd ordered.

He did exactly that, I'm very happy and would gladly recommend Matt at My Tyre to family and friends.

November 5, 2022
Rated 4 out of 5 stars

I would have given a 5 star if not for last in customer service …

I would have given a 5 star if not for an average customer service. From the point of call to pick up of vehicle the team is not really forward coming to hear or listen to us. Otherwise its really great. I dropped 3 cars so far to them and not even once i felt welcomed. The only reason im sticking to them is because they are near to my home and my car issued getting fixed in no time. If only they can improve on customer communication, i believe this place will have more than 5 stars.

November 11, 2022
Rated 5 out of 5 stars

Friendly and professional service

Able to order the tyres they doesn't has in stock and beat the prices.

Friendly and professional service. Got a nail in my tyre few months after the replacement. Helped me to fix the leak at no cost.

What else can I ask more?

November 10, 2022
Rated 1 out of 5 stars

My detailed checklist was not updated…

My detailed checklist was not updated from my last service, there were no quoted prices on repairs and i was charged for another 12 month roadside assistance even though i was only 6 months into the last one.

October 26, 2022
mycar Tyre & Auto - Harrisdale logo

Reply from mycar Tyre & Auto - Harrisdale

Hi Tracey,
Thanks for taking the time to reach out and we are sorry that your recent service did not meet your expectations. We would recommend contacting the store for the updated checklist if this has not been supplied and they will be able to assist.
Our Roadside Assistance is offered complimentary on all Essential Plus services and Logbook servicing. This is at no cost to customers, however we do understand your concerns. We do offer an Essential Service at a lower cost than the Essential Plus Service - please note, roadside assistance is not included in this and may be an option in the future if you do not require the total works listed for an Essential Plus Service.
mycar Care Team

Rated 1 out of 5 stars

bad experience

I did have a bad experience with my car service. Since first day of servicing I have been having trouble in starting the car, taking 2 to 5 minutes to start the car, started displaying maintenance required and ACC service required in the monitor which I had not experienced earlier to the service. highly disappointed with the service.

October 26, 2022
Unprompted review
mycar Tyre & Auto - Harrisdale logo

Reply from mycar Tyre & Auto - Harrisdale

Hi Kumar,
Thanks for taking the time to leave feedback and we are sorry to hear of the issues you have experienced. We would recommend returning to a mycar location to advise them of the issue so they may investigate further.
mycar Care Team

Rated 5 out of 5 stars

Fast service

Fast service
Lots of options for bookings
Upgraded tyres for me
Good customer service

September 27, 2022
Rated 5 out of 5 stars

Excellent Service and Staff

Excellent Service and Staff. Very easy booking and i didn't need to wait on the phone for long, the repair itself was done in minutes. Very good and clean workshop as well. Top Class

October 19, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, they made a small mistake with the size of tyre but they corrected it quickly.

September 17, 2022

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