mycar Tyre & Auto - Knox City Reviews 444

TrustScore 4.5 out of 5

4.7

Knox City Shopping Centre, Enter off Hughes Street, 3152 Wantirna South, VIC, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The service is top notch, staff are friendly and always have all the paperwork ready when you arrive. The staff absolutely know your car & go above and beyond - I needed a new side mirror and it was... See more

Rated 5 out of 5 stars

Car servicing can be a stressful thing, MYCAR Knox city - dealt with me very friendly, were very helpful & it took out the stress & anxiety of dealing with mechanics, so thank you! From a very anxious... See more

Rated 5 out of 5 stars

Urgent puncture repair. Rang just before opening hours and was redirected to a call centre. Explained my situation to a very helpful lady who contacted my local MyCar (Knox City) and arranged for me... See more

Rated 5 out of 5 stars

The office lady walked out to provide assistance when she saw I was unloading a wheelchair person. She also explained the invoice details in mandarin, which is very helpful. They completed the service... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Knox City

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Knox City Shopping Centre, Enter off Hughes Street, 3152, Wantirna South, VIC, Australia

  • (03) 8585 7109

4.7

Excellent

TrustScore 4.5 out of 5

444 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service every time..

The service is top notch, staff are friendly and always have all the paperwork ready when you arrive. The staff absolutely know your car & go above and beyond - I needed a new side mirror and it was available in a few days ready for my service. The staff are always on time, keep you well informed of anything extra to be done & have it ready for you at the time specified by you. Wonderful receptionist who is always helpful and the managers I cannot fault. Take your car to mycar Knox and you'll be Bagot with your service. I highly recommend them.

April 20, 2026
Rated 5 out of 5 stars

it was all good

it was all good. drop your car off with no issues or waiting. get a phone call a couple of hours later identifying any issues and the car ready to pick up without any hassles. all in all, service is very good and people very friendly especially the lady at the front desk.

April 25, 2026
Rated 5 out of 5 stars

Car boot struts

The struts in the boot of my car needed replacing, the parts were ordered after my car was serviced in March, I was notified when the parts arrived, able to book in for the next afternoon and all finished in 30 minutes.

April 17, 2026
Rated 1 out of 5 stars

I need to make a complaint about the…

I need to make a complaint about the service about my Honda accord registration TTVV99 after reviewing the invoice.
1. I got charged for replacing the power steering pump which was still under 2 years warranty.
2. Labor hours over charged
3. Over charged power steering fluid $178
4. Suggested a car service to solve the oil leak problem while the car service had been done one month ago.

I have been a loyal customer for 20 years. Did not expect this happened. Please follow up@ Mycar head office.

August 5, 2025
Unprompted review
mycar Tyre & Auto - Knox City logo

Reply from mycar Tyre & Auto - Knox City

Hi Tristan​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Tyre replacement

From the moment I walked in, Jacqueline was welcoming and made the process straight forward.
I had booked to get all my tires replaced, along with wheel alignment.

An hour and half later, she called to say my car was ready. Again, pick up process was smooth.

The location is great as it's in the Knox shopping centre, so you can pass the time easily.

March 20, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look