mycar Tyre & Auto - Mobile Servicing - Brisbane Reviews 

112
TrustScore 5 out of 5

4.8

434 Stafford Road, 4053 Stafford, QLD, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Have been using mycar, and previously KMart, for over 10 years for servicing and repairs and have been very happy with their courtesy and care of my cars.

Rated 5 out of 5 stars

I have always used mycar Tyre & Auto, for my car services. My first being at Toombul Shopping Centre, which no longer exists. The staff and the work done was excellent, with the car running beautiful... See more

Rated 4 out of 5 stars

Great customer service and prompt actions. One point of improvement recommendation is to make sure you clean the customers wheels. Getting new tires on cleaned wheels would make the impact way bett... See more

Rated 5 out of 5 stars

Liam (via the Brisbane Mobile Service) undertook a pre-purchase inspection for me, as I am located interstate. One of the best experiences I've had. Not only did he cover the requirements with me bef... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Mobile Servicing - Brisbane

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

4.8

Excellent

TrustScore 5 out of 5

112 reviews

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4.8

All reviews

(112)

32,248 reviews in the last 12 months

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Rated 5 out of 5 stars

The manager Trevor was very helpful

The manager Trevor was helpful, the service was carried out smoothly and the requested inspection identified issues that will be subject to a separate quote. Non of the issues needed immediate attention.

April 10, 2025
Rated 5 out of 5 stars

Satisfied customer

Great service , clean and efficient work areas , contact with customer re extra service needed to vehicle.
Very satisfied .

March 19, 2025
Rated 5 out of 5 stars

Stafford were awesome!

Stafford Mycar were awesome to accomodate my emergency issue when I walked in today.
They jumped in & sorted it immediately so I can get to work.
Thank you ( plus Good Samaritan no charge- appreciated)
Always have provided great service previously.
-David , Gordon Park

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

Always excellent!!

Trevor and the team are always courteous and timely. They do a brilliant job and are great value for money. I highly recommend the Stafford MyCar!!

January 17, 2025
Rated 1 out of 5 stars

Not informative, not caring enough to details

I told the guy that I heard a squeeze noise while turning the steering wheel. He seems not interested to hear and feedback to teh person who actually checks it.

After chekcing everything marked it as fine. However jump in the car turn it squeeze noise still exists. No change.

At least if the sound is hamrless - they need to take note from client and trying to look for a reason and feedback; even they could not find anything (which I doubt as there should be something with it)

Also in the booking there should have a 12 months road side assistant included. But from the paperwork there is nothing mentioned that and nobody told me how to or any other information.

That is dissappoiting.

I will need somebody to look at the noise while turning the steering wheel again but wont be them anyway as I will have the same answer.

January 8, 2025
mycar Tyre & Auto - Mobile Servicing - Brisbane logo

Reply from mycar Tyre & Auto - Mobile Servicing - Brisbane

Hi Steve​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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