mycar Tyre & Auto - Rockingham Park Reviews 

298
TrustScore 4.5 out of 5

4.5

Rockingham City Shopping Centre, Enter off Central Promenade, 6168 Rockingham, WA, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I had 3 mechanics look at my vehicle with 3 different diagnosis each quoted me up to $5k !!! I took my vehicle too mycar & auto they fixed the issue for $400. I am so grateful with there honestly... See more

Rated 5 out of 5 stars

2010 Toyota Aurion lost all oil pressure and oil and I contacted MyCar Rockingham. Helped to organise a tilt tray tow truck to their shop and quoted a fair price. Well the good news was that after th... See more

Rated 3 out of 5 stars

Tyres supplied and fitted earlier than expected, friendly service. After checking tyre pressure days after fitting found all tyres were inflated to 40 when the manufacturers plate states 33. Rang s... See more

Rated 5 out of 5 stars

I had a query about the previous wheel alignment and nothing was too much trouble for the team at rockingham to find that it was. in fact it was 2 punches that was causing the car to pull to the left... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Rockingham Park

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Rockingham City Shopping Centre, Enter off Central Promenade, 6168, Rockingham, WA, Australia

  • (08) 6330 7421

4.5

Excellent

TrustScore 4.5 out of 5

298 reviews

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4.5

All reviews

(298)

32,288 reviews in the last 12 months

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Rated 2 out of 5 stars

Had my car in yesterday for service…

Had my car in yesterday for service usually mycar Rockingham are very helpfully but not this time but were helpfull when taking money but once service was done got treated like crap with a list of 20 things wrong with car i would highly recommend Christopher chitley he was so helpfully.went above and beyond to talk to me i do have to say the prices of repair are way to high

January 15, 2025
mycar Tyre & Auto - Rockingham Park logo

Reply from mycar Tyre & Auto - Rockingham Park

Hi Caz​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Awesome customer service

The team at Rockingham were super helpful and thorough. When they identified several items that needed addressing on top of my regular service they ordered the parts in and got the job done earlier in the day than planned. Thanks a bunch

January 13, 2025
Rated 1 out of 5 stars

Warning!!

Warning! Worst experience!
Had a car service, new spark plugs, and asked for fuel filter replacement. Fuel filter was inside fuel pump. I was initially quoted $548 for pump. They called whilst doing the pump saying they need a different model, $1,400. We agreed there was nothing wrong with the original one, so they put it back in. 3 days later the car breaks down. They were good enough to have the car towed to the workshop and investigate. The diagnosis was fuel pump faulty. They had the car for 9 days. No loan car, needing lifts and ubers.
They then quoted $1,680 for new pump and free labour 😳. They agreed $1,400. Got the car back and all breaking system warning lights were on. They ran diagnostics and had no idea what was going on. They suggested I go to an auto electrician and if they were at fault then MyCar would cover costs.
My mate and I replaced all brake pads, front rotors, cleaned abs sensors, made sure brake fluid was fine, battery fine, fuses and transistors checked, bracking lights checked, reset system. If I could do that. How can a mechanic have no idea.
1.5 weeks later the car has stopped again in the exact same way, loosing power whilst driving, after they deemed it fixed with fuel pump replacement.
I've had the car towed for inspection somewhere else.
So far I'm out of pocket, $2, 885 when the car was running fine, never had any troubles prior to going into MyCar Rockingham for a service.

This has made things difficult going into Xmas!

December 9, 2024
Unprompted review
mycar Tyre & Auto - Rockingham Park logo

Reply from mycar Tyre & Auto - Rockingham Park

Hi Dave​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 1 out of 5 stars

Damaged rims

Damaged my rims and covered the damage with thick heavy grease. When the grease finally washed off the damage was clearly evident.

August 26, 2024

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