mycar Tyre & Auto - Salamander Bay Reviews 

322
TrustScore 5 out of 5

4.8

Shell Coles Express Service Station, 163 Salamander Way Cnr Town Centre Circuit, 2317 Salamander Bay, NSW, AU


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Rated 5 out of 5 stars

Fabulous service today at Mycar in Salamander Bay. I had a puncture and it was quickly fixed at a moments notice. Highly recommend them. Will definitely be back.

Rated 5 out of 5 stars

Tom on the front desk at Salamander Bay is brillant, always helpful even though he maybe flat out, he is backed up by a great team, been here 3 times in last 12 months for 3 different cars, alawys gre... See more

Rated 4 out of 5 stars

All staff members are very friendly, the only issue we had this time was we were told car would be ready after lunch,so we went away came back just after lunch & car hadn't even been looked at,that'... See more

Rated 5 out of 5 stars

I dropped in to book in for a battery check and Nathan checked my car then and there. So helpful and kind, he explained what he was testing on my car without making me feel like an idiot! He was quite... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Salamander Bay

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shell Coles Express Service Station, 163 Salamander Way Cnr Town Centre Circuit, 2317, Salamander Bay, NSW, Australia

  • (02) 9212 8958

4.8

Excellent

TrustScore 5 out of 5

322 reviews

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4.8

All reviews

(322)

32,248 reviews in the last 12 months

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Rated 3 out of 5 stars

Service

Always have my car serviced here. No problems with the car.
Was a little annoyed that I waited all day and never received a call to say my car was ready.
My car was just sitting there. Finished and no message or phone call.

May 31, 2024
Rated 5 out of 5 stars

Impressive crew, thanks

Great job, good communication. Up front with any delays. Watched the crew whilst I was waiting. Very professional and appeared to enjoy their work. Boys didn’t stop. Place is clean and squared away. Looked after both my vehicles, returned my old work Patrol cleaner than I’ve seen it in years. Price is good too.

June 12, 2024
Rated 1 out of 5 stars

Horrible experience

Took my car in for a pink slip and tyres.
I walked in to pick my car up to the man at reception smiling and he said in a negative tone what are you smiling for
No hello. Then went to tell me my car didn’t pass for issues that were not new. The decision to fail my pink slip was done by eye and I was not given the brake test recipe it. Then I was there for over 30 minutes could not pay via Afterpay which left me short and then couldn’t pay via card- was made to walk over and get cash out.
Later my partner called to inquire why my car failed- the man then told my partner they would refund the pink slip amount as it obviously wasn’t done.
I took my car to another mechanic and it passed straight away.
I returned a few days later for the refund to find it had to go back on my card and couldn’t be returned as how I paid and I took the man at the front desk 23 minutes- I timed it because I was then late for work to preform and give me the refund.
Would not recommend at all there are so many better local nice mechanics in our area.

May 23, 2024
mycar Tyre & Auto - Salamander Bay logo

Reply from mycar Tyre & Auto - Salamander Bay

Hi Emily​ ,

Thank you for taking the time to post your review.  

We are truly sorry to hear about your recent experience with mycar.

Please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au, they will be more then happy to discuss your concerns. 

Kind regards

mycar Team

Rated 5 out of 5 stars

helpful, honest, quality

The first time i went to them was only for an enquiring but they were able to fix my issue on the spot. and so i decided to go back again for my general service. they are prompt and helpful.

May 16, 2024
Rated 5 out of 5 stars

A fantastic end to a flat tyre!

After finding I had a flat tyre, I reluctantly changed the tyre fitting the skinny speed rated spare. My day required that I travel up the M1 at 110kmph which I wouldn't be able to do. In short, I went to mycar and whilst the service centre was fully booked, the service man offered to repair the tyre over the next hour and get me on my way. When I returned, the tyre had been fixed and put back on the car. The best part of my saga was there was NO CHARGE. What an unbelievable service!

May 3, 2024
Unprompted review
Rated 5 out of 5 stars

Friendly, helpful service - Nathan was a standout.

I dropped in to book in for a battery check and Nathan checked my car then and there. So helpful and kind, he explained what he was testing on my car without making me feel like an idiot! He was quite literally Doctor Car, he put my mind at rest and gave me some very helpful advice too. I will definitely use this welcoming, friendly garage in the future, highly recommended.

July 24, 2023
Unprompted review
Rated 5 out of 5 stars

Tyre change

I was in need of a quick tyre change. The man was quick, efficient and very reasonable. I’m here on business, but would definitely go back and give them business. Thank you!

July 10, 2023
Unprompted review

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