mycar Tyre & Auto - Sunbury Reviews 

465
TrustScore 5 out of 5

4.8

Sunbury Square Shopping Centre, Enter off Evans Street (near Macedon Street), 3429 Sunbury, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I towed my Merc to MyCar Sunbury with 2 flat tyres after hitting pothole on Calder Freeway driving north. They helped analysing the damage and offered great solutions. They offered one new tyre free a... See more

Rated 5 out of 5 stars

Best Service. Best people. I visited Mycar last month to get new tyres. I have never used them before. I must say, their friendly service, their professional service, are outstanding. It's now my new... See more

Rated 4 out of 5 stars

It would be helpful to have a shuttle service for aged customers within a two mile radius. Having spent a good part of my 84 years as the main receptionist at a Melbourne private hospital I think a mo... See more

Rated 5 out of 5 stars

Being as clueless as I am about cars, the great staff (Brad) was able to talk me through what I needed to get done, make the appointment and my wheels were done in no time. Very easy ,stress free proc... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Sunbury

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Sunbury Square Shopping Centre, Enter off Evans Street (near Macedon Street), 3429, Sunbury, VIC, Australia

  • (03) 8585 7155

4.8

Excellent

TrustScore 5 out of 5

465 reviews

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4.8

All reviews

(465)

32,187 reviews in the last 12 months

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Rated 5 out of 5 stars

Efficiency and reliability

Easy, easy, easy, quick, efficient & great customer service. Guys kept in touch with me with any concerns and questions. I’m happy to find reliable and trustworthy mechanics close by. Dropped car at 8 & it was inspected with full log book service ready to be collected at 11!

February 18, 2025
Rated 5 out of 5 stars

Great MV service - highly recommend…

Very happy with the service on my car and the timely manner in completing the service so that I was able to collect my car during my lunch break.
I will be happy to recommend Brad and his team to my family and friends for servicing their cars. Thank you. Jenny Carram

February 14, 2025
Rated 3 out of 5 stars

The mechanical side I could not fault…

The mechanical side I could not fault was excellent. When I picked up the car the guy was very helpful explaining what would be needed on my next visit.
However when I dropped the car off the employee that served me in my opinion was quite rude and condescending when I asked how long it would take. I only wanted a rough idea as I going to wait around until called, I didn't under no circumstances want to be put to the front of the the line as was hinted by your employee. I am quite honestly thinking of changing to another company for future visits. This is a shame as I have been using you guys for years going back to when it was KMart auto for all my cars.
i realize everyone can have a bad day but please don't take the attitude out on the customers.

February 5, 2025
mycar Tyre & Auto - Sunbury logo

Reply from mycar Tyre & Auto - Sunbury

Hi Kim​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 3 out of 5 stars

Not very customer friendly

Not very customer friendly, distant, cold and indifferent

January 24, 2025
mycar Tyre & Auto - Sunbury logo

Reply from mycar Tyre & Auto - Sunbury

Hi Alan​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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