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RAC Mobile Mechanics Reviews 

35,827
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 20,528 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and friendly staff, who are noted for their helpfulness, clear communication, and extensive expertise. People appreciate the efficiency and convenience of the home-based service, which saves significant time and effort compared to traditional garages. The booking process is frequently highlighted as smooth and easy, with excellent communication regarding appointment times and detailed work explanations. However, some people mentioned experiencing poor communication, significant delays, or unfulfilled services, leading to frustration and inconvenience. A few other people also felt that the service quality was occasionally lacking, citing specific issues such as components not being properly secured or new problems appearing immediately after a service was completed.

What people talk about most

Service

People report positive experiences with service, often highlighting the convenience of at-home repairs and... See more

Staff

Reviewers mention positive feedback about staff, frequently highlighting their professionalism, helpfulness,... See more

Customer service

Customers consistently note positive experiences with customer service, praising the excellent communication... See more

Booking process

Consumers find the booking process to be positive, with many reviewers highlighting its ease and efficiency.... See more

Product

Clients share ambiguous opinions on product, with some reviewers experiencing recurring issues after repairs,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mitch ( 8383 ) visited my old Santa Fe three times and diagnosed and fixed the problem. An excellent experience of a valuable home car repair service. This saved me a trip to the local Hyundai dealer... See more

Rated 5 out of 5 stars

Lee Barnes was friendly and professional who knew what he was doing and did it with full attention and professionalism. Kept me informed about things and only did what was needed. Would happily welco... See more

Rated 5 out of 5 stars

Fantastic experience with RAC. From the first person who came and diagnosed to the mechanic who did the work everything has been so smooth and stress free. Alan came and worked on my car today, both h... See more

Rated 5 out of 5 stars

Booked an RAC mobile Mechanic to replace the rear brake pads on my Skoda. Working from home it does make it easier to have someone come to the home. Communications were good and i received a... See more


Company details

  1. Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

36K reviews

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4.8

All reviews

(35,827)

20,173 reviews in the last 12 months

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Rated 1 out of 5 stars

AVOID

AVOID! service was useless. For 99£ Ive got 5 minutes of torch searching and declaring “aux belt slipped off”, when I told exactly same to mechanic when he showed up. Disgusting service. He said that he cant help as its 4 hours job. What? He recommended to use some another garage. What? Completely useless and waste of money

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Response time for appointment was very…

Response time for appointment was very quick and follow up appointment was also quick. Price to complete the work was very competitive, the mechanic who attended was very knowledgeable regarding my vehicle, he attended on time and was very efficient .

July 16, 2026
Rated 1 out of 5 stars

Double charged

Double charged. Absolutely awful, the RAC have charged me twice for a mobile service, once from a pre-transaction and the other by cars. Customer service saying it will take 8 weeks just to respond. Terrible customer service, and I will be cancelling my membership immediately.

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

Knight In Shining Armour

Brentwood Essex 18/7/26 3pm . Reported break down of flashing engine management light while teaching a student to drive.
Dave arrived on time as tx message predicted .
He could not have done more to get my car up and running again, he went above and beyond!

With an early driving test on Monday morning and no way of repairing my car over the weekend, he was a knight in shining armour.
He was friendly, chatty and very informative of what he was doing.
Clearly a very experienced and knowledgeable mobile mechanic.

Thank you so much Dave !

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

Really easy to book

Really easy to book, didn't have to take the day off work or be without my car.
Mechanic was great, friendly and knowlegable.

July 18, 2026
Rated 5 out of 5 stars

Very good service

The mechanic who attended our vehicle (his number was 8315) was friendly, polite and completed the job quickly and without any issues.
We were kept informed of his arrival time and he turned up with the correct replacement part.
He took the time to answer any questions I had and kindly test drove the vehicle after repair, at my request, as I was unfamiliar with the area due to being on holiday there.
All in all, a credit to the RAC.
Many thanks.

July 17, 2026
Rated 5 out of 5 stars

Service carried out professionally

Service carried out by 8577 (how awful I have to call him by a number!). A very polite yet friendly mechanic. He was quick, tidy and efficient; he explained what he had found and what he had done. Even took time to give advice to a learner colleague, which I thought was an excellent example of helpfulness. The feedback form from the service came through promptly and clearly stated what checks had been carried out. I really should have been using the RAC for service since I joined in 2009!

July 18, 2026

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