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RAC Mobile Mechanics Reviews 

39,270
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 22,031 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional mechanics for arriving on time, maintaining a friendly attitude, and completing vehicle repairs efficiently at home. People also highlight the seamless online booking process, noting that clear communication and helpful updates make the entire procedure exceptionally convenient and stress-free. However, some reviewers were not happy with customer service, mentioning long waiting times when trying to get immediate assistance over the phone. A few other people also felt that support teams were unhelpful, pointing out frustrating communication hurdles and a lack of accountability for problems.

What people talk about most

Service

Consumers find service to be positive, highlighting the convenience and efficiency of having mobile mechanics... See more

Staff

Users describe positive interactions with staff members who are consistently polite, professional, and... See more

Customer service

Customers consistently note positive experiences with customer service, expressing deep appreciation and... See more

Booking process

Clients share positive opinions on booking process, noting that it is very easy, well laid out on the... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how convenient it is to have work... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Call Renault my van would not start R A C attended site Engineer diagnosed battery failure Arranged to replace battery R A C attended site Engineer fitted new battery Van all working A... See more

Rated 5 out of 5 stars

This was the first time using the service at home and will definitely be using this again. From the point of booking on line the communication from the RAC was excellent. Estimated time of arrival g... See more

Rated 5 out of 5 stars

I had previously taken car to garage and told all checks made and nothing wrong. I assumed maybe due to very hot weather BUT when fault happened again I called RAC and hoped their expertise with m... See more

Rated 5 out of 5 stars

A thoroughly professional experience. The two gents from RAC turned up after calling ahead and quietly and efficiently set about the service. The entire process took an hour and a half. I was present... See more


Company details

  1. Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

39K reviews

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4.8

All reviews

(39,270)

20,657 reviews in the last 12 months

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Rated 1 out of 5 stars

What a let down

Had the appointment booked for nearly a week, made sure space was available around the car.
No call, just an email informing me they had cancelled & rearranged the booking for a weeks time. This date wasn't good for me, but no consultation just told of the new date.
Not the 1st time being let down - so I can't recommend.

August 25, 2026
Rated 5 out of 5 stars

They were a professionals in many ways

They were a professionals in many ways. This is my first experience having a service at home. The communications were exceptionally good, The mechanic was very polite and knowledgeable and on time also having this service was also a pre MOT in many ways .Good advice I am hooked now. Nothing was to much trouble for them from start to finish. They places a sheet under my car and coned it off, Safety in mind before the service was started, I used to take my car in first thing in the morning for a service and received a call 15 minutes before they closed for the day. They always said my wife couldn't get through to contact you, Happily no more of those in the future. You got to give this a try

September 2, 2026
Rated 4 out of 5 stars

Ryan Price was very good and pleasent

Ryan Price was very good and pleasent. Ryan just gave car a good bill of health. Just driving belt. Which he gave me a quote for. But he was not pushy, which was nice.

September 2, 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

We're so pleased to hear our mechanic Ryan provided a pleasant service and gave your car a good bill of health. We appreciate your kind words and are always here if you need us in the future.

Very best, Brad

Rated 5 out of 5 stars

Highly recommended for peace of mind…

This was such an easy process from start to finish. After booking a full service that included a diagnostic, I was contacted by RAC several times leading up to the appointment to explain how things would work and as promised, on the day I received a message that morning and another about 10 mins or so before they arrived to say they were on their way. After checking the car was in a suitable location, the RAC guy just got on with it. He explained what he would do in line with what I’d booked and when he’d finished within a hour or so, he confirmed what work was done, took the payment and said all the details will be e-mailed. Thankfully there were no issues with the car but he did advised I’d probably need break pads in a few months time something I was concerned about. He was punctual, pleasant and friendly. I would totally recommend this home car service for convenience, speed of getting the work done- within an hour, the of comfort knowing you are getting what you need and not being shocked by a large list of items you don’t need (& a big bill) plus the cost was a lot less than a service at the dealership. Plus, the RAC will stand over the work. Win, win in my opinion. ⭐️⭐️⭐️⭐️⭐️

September 2, 2026
Rated 5 out of 5 stars

I have been with the RAC for very long…

I have been with the RAC for very long time. This my 1st time using an RAC mechanic. The communication was not very good and I feel that for the job that qas done it was well over priced. The mechanic that came to our house was very polite, courteousand informativeseemed very knowledgeable about what he had to do. Will i use the RAC mechanic again ? maybe not. But I will continue with rac recovery.

September 2, 2026
Rated 5 out of 5 stars

the RAC came out very fast when i…

the RAC came out very fast when i broke down last week, I only had to wait 40 minutes, they gave me the option for a mechanic to come to my house and fix the car, which was very handy as i would of needed to get it towed otherwise. also he got my car started and made sure i got home safely and followed behind me the day i broke down, when the mechanics turned up at my house to fix the car they were vey fast at getting it done

September 1, 2026
Rated 5 out of 5 stars

Excellent service

Excellent service! Alex 8567 was super helpful and informative. Answered all my concerns and patiently waited for me to sort payment out as had a few issues. Very professional and pleased with first service with RAC.

September 2, 2026
Unprompted review
Rated 5 out of 5 stars

Full Satisfaction using the RAC

Following my contact with the RAC they arrived the same day I called & told me what was wrong. I was then referred to the RAC Mechanic Dept. They contacted me by message to inform when the repair would be carried out. The date they gave me was better than others I contacted. Good price too. The mechanic ( Alex Tovey ) was very pleasant & worked continuous. Gave me a rough time it would be done in & advise following the work which will be useful in the future. Any questions I asked I was giving advise & which you don't always get the truth. Thanks again Alex & of the RAC

September 2, 2026
Rated 5 out of 5 stars

What an excellent service.

What an excellent service.
I can’t fault anything.
I highly recommend using RAC service than going to a main dealer or other garage.
It is convenient and much cheaper than a main dealer.
Rob was excellent and courteous and very competent at his job.
I will definitely use them again.
It was so easy to book using the online booking.

September 2, 2026

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