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RAC Mobile Mechanics Reviews 

42,896
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 22,925 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the amazing convenience and high efficiency of having skilled professionals arrive punctually to handle vehicle maintenance and repairs right at home. People frequently mention that the staff are exceptionally polite, thorough, and friendly, taking the time to explain every single step of the process clearly and patiently. Some reviewers were not happy with communication gaps, noting difficulties in getting timely updates or missing paperwork following their service appointments. A few consumers also experienced minor delays due to incorrect replacement parts, scheduling hiccups, or parts being temporarily out of stock.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting prompt arrivals and professional, friendly... See more

Staff

Users describe positive interactions with staff, frequently highlighting prompt arrivals, helpful... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that staff are... See more

User experience

People report positive experiences with user experience, highlighting that the entire process is... See more

Booking process

Consumers find booking process to be positive, highlighting a straightforward and simple system that allows... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The mechanic kept me informed by email/text as to when he would arrive. His name was Arron Wood 09/10/26 ref jobs 1115721 / 1119476. He was punctual, friendly and polite and fitted the starter motor a... See more

Rated 5 out of 5 stars

Repair made by Ryan, following a breakdown. Ryan's communication was great & kept us updated. He completed the work quickly & efficiently & made sure that he explained both the fault & the process... See more

Rated 5 out of 5 stars

Had not been aware that RAC do car services at home. Had a chap out from RAC on Wednesday who did a great job on our car! He recommended the service at home and I said absolutely Yes! The Service cha... See more

Rated 5 out of 5 stars

Experienced, polite and very professional engineer, who arrived on time. work completed within the time. Car taken for test drive, before handing back. Will definitely use again. Even though the boo... See more


Company details

  1. Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

43K reviews

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4.8

All reviews

(42,896)

22,517 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service, call out was really quick, diagnosis sorted out straight away, mobile mechanic fixed the problem the next day.

October 21, 2026
Rated 3 out of 5 stars

A new issue

We had a small service done yesterday and have now an issue with the side mirrors. A new issue that the van has not ever had. They were opening and closing fine and after the service they first went further out instead of in when trying to close them and now they are stuck.

October 22, 2026
Rated 5 out of 5 stars

The issue was diagnosed promptly and…

The issue was diagnosed promptly and dealt with in a reassuring manner by mechanic Tony. He was very reassuring. A new battery was required and amazingly was delivered within less than an hour. We hope never to end up in our neighbours hedge again!

October 22, 2026
Rated 5 out of 5 stars

Efficient

Efficient, didn’t know they were here. Worked solidly for 2 hours and explained everything when they’d finished.

October 22, 2026
Rated 5 out of 5 stars

Good guy

Good guy, really communicative & then just cracks on with it. Very organised operation, zero hassle & decent price. ( this was my 2nd home service after 40yrs of going to a garage. Wish id done it a very long time ago.! )

October 22, 2026
Rated 1 out of 5 stars

Really poor customer service

Really poor customer service. Works carried out sub standard fashion. Car failed its MOT. Took multiple follow throughs to get any answer. No real investigation carried out. Facts of what occurred just brushed off. No responsibility taken. Will never use again . It took 4mths chasing just to get a brush off.

July 8, 2026
Unprompted review

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