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RAC Mobile Mechanics Reviews 

39,351
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 22,031 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional mechanics for arriving on time, maintaining a friendly attitude, and completing vehicle repairs efficiently at home. People also highlight the seamless online booking process, noting that clear communication and helpful updates make the entire procedure exceptionally convenient and stress-free. However, some reviewers were not happy with customer service, mentioning long waiting times when trying to get immediate assistance over the phone. A few other people also felt that support teams were unhelpful, pointing out frustrating communication hurdles and a lack of accountability for problems.

What people talk about most

Service

Consumers find service to be positive, highlighting the convenience and efficiency of having mobile mechanics... See more

Staff

Users describe positive interactions with staff members who are consistently polite, professional, and... See more

Customer service

Customers consistently note positive experiences with customer service, expressing deep appreciation and... See more

Booking process

Clients share positive opinions on booking process, noting that it is very easy, well laid out on the... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how convenient it is to have work... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Call Renault my van would not start R A C attended site Engineer diagnosed battery failure Arranged to replace battery R A C attended site Engineer fitted new battery Van all working A... See more

Rated 5 out of 5 stars

This was the first time using the service at home and will definitely be using this again. From the point of booking on line the communication from the RAC was excellent. Estimated time of arrival g... See more

Rated 5 out of 5 stars

I had previously taken car to garage and told all checks made and nothing wrong. I assumed maybe due to very hot weather BUT when fault happened again I called RAC and hoped their expertise with m... See more

Rated 5 out of 5 stars

A thoroughly professional experience. The two gents from RAC turned up after calling ahead and quietly and efficiently set about the service. The entire process took an hour and a half. I was present... See more


Company details

  1. Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

39K reviews

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4.8

All reviews

(39,351)

20,739 reviews in the last 12 months

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Rated 4 out of 5 stars

System kept me updated/reminded before…

System kept me updated/reminded before date. Came earlier than booked because of problem with previous job [Had updated me]. Two hours on site followed by road test. Pete was pleasant and friendly and left site as found. Disruption to my day - none.

August 27, 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

We're so glad to hear that our system kept you informed and that our technician was able to provide such a pleasant and efficient service, causing no disruption to your day. Thank you for choosing the RAC, we're always here if you need us in the future.

Very best, Brad

Rated 5 out of 5 stars

Amazing speedy service

Bradlee was super communicative, letting me know exactly when he'd be coming and was very prompt. He changed my battery out super quick and talked me through everything in a lovely personable manner and just generally made what can often be a very stressful experience super calming

September 3, 2026
Unprompted review
Rated 1 out of 5 stars

My master cylinder on my car went and…

My master cylinder on my car went and RAC repaired it the next day which was very helpful, but in repairing my clutch I now have two problems with my car. Like most cars I have to press my clutch down to start my car, but now when I do this nothing happens I have to keep pressing it and turning the key at the same time sometimes it takes 30 to 60 seconds to get it going, also every time you press the clutch i now get a warning light for my electronic handbrake, these were not a problem before RAC touched my car but now i have these two issues and RAC are nowhere to be seen I have raised a complaint which can take up to 8 weeks to be resolved and when I ring them they keep telling me this is sitting with there technical team!

July 31, 2026
Rated 5 out of 5 stars

Excellent service

I was kept up to date of all communications. The mechanic came out and although I’d been quoted for an alternator originally, it turned out to be the timing belt. I was well impressed because the part was considerably cheaper.

September 3, 2026
Rated 5 out of 5 stars

Very good

Dale turned on the right day. He was knowledgeable, competent and cheerful. A very good service.
It would be more helpful if you could let me know whether the appointment was am or pm as it was I spent most of the day waiting.
The people I phoned were also very competent and helpful

August 28, 2026
Rated 5 out of 5 stars

Great Service from Lionel of RAC…

Great Service from Lionel of RAC mecahnics. The AI and ringback from the breakdown team and battery team got stuck in an AI selection loop so I had to ring the team manually to book a next day appointment.

The breakdown team then rang and told me I was wrong to ring direct, RAC AI operator systems not serving customers or team members well. But once organised both teams did a Great job.

September 3, 2026

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