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RAC Car Insurance Reviews 15,677

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 11,318 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent value for money, noting competitive pricing and significant savings compared to other providers. People also appreciate the straightforward and easy-to-use website, making the process of obtaining quotes, renewing policies, and managing subscriptions simple and hassle-free. The service is consistently described as efficient and responsive, with clear communication and helpful support. However, some customers experienced issues with the website, citing glitches that affected premium calculations or made online navigation difficult. A few other people also felt that the renewal process could be problematic, with unexpected price increases or difficulties in making changes to their policies.

What people talk about most

Price

Users describe positive interactions with price, often finding competitive rates and good value for money.... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the helpful and... See more

User experience

Reviewers mention positive feedback about user experience. Many customers found the site quick, easy to use,... See more

Website

Reviewers highlight positive aspects of the website, frequently praising its ease of use and straightforward... See more

Subscription

Clients share positive opinions on subscription, highlighting the ease and straightforwardness of the renewal... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Took out insurance with RAC being it a company I've had no reason to doubt. Found on a comparison site and was cheaper than expected. Only reason I didn't rate it 5 stars is because it all rests on cu... See more

Rated 4 out of 5 stars

The usual chore of renewing you car insurance, which seems to be an ever increasing premium, arrives. I chose to telephone and challenge the quote, and it was reduced. Excellent customer service ata g... See more

Rated 4 out of 5 stars

Taking out the insurance was fine and trouble free. They are not the cheapest or most expensive but I thought a good balance. The "Acid Test" will of course be if I need to make a claim and money... See more

Rated 5 out of 5 stars

Been with the RAC for years , although had a break when I had a company car.Have both insurance and breakdown service.Contacted by them once a year for renewal and for me a keen price and no hassle.Te... See more


Company details

  1. Insurance Broker
  2. Auto Insurance Agency
  3. Insurance Agency

Written by the company

The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

16K reviews

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Rated 3 out of 5 stars

Process is easy to use

Process is easy to use. I didn’t accept the initial quote and only got a lower quote when I started to investigate comparison sites. As a “valued customer “ I would have appreciated the amended quote at the start. I would advise not to do an automatic renewal.

May 17, 2026
Rated 5 out of 5 stars

Even an off-duty patrolman can’t argue with a £700 saving

Class service, massive savings

Excellent experience moving my dad and two extra drivers from Aviva to the RAC. Knocked a whopping £700 off what we were paying before. I'm an RAC patrol driver off on sick leave right now, so I know the orange shirts deliver top service, but this insurance saving is immense. One dead happy Scotsman. Cheers!

May 18, 2026

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