Good price compared with other companies, even with exactly same details. Did have a slight problem with claims but resolved with customer services, not sure if my fault or not as date appeared on p... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After being with the same insurance for some time and seeing the insurance go up year on year, I went with the RAC and reduced my premium by £150. I also included break down cover for this price whic... See more
Company replied
The RAC do actually reward loyalty! This is the 3rd year in a row that i've remained with them, because not only were they cheaper than any other providers (on comparison sites) alot of extras are i... See more
Company replied
This is for an 'online only' policy. That is, you manage it yourself (unless you need to phone to make a claim). Setting up my policy online was straight forward, with very clear information as to wha... See more
Company replied
Company details
Written by the company
The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
Contact info
United Kingdom
- rac.co.uk/insurance
4.4
Excellent
18K reviews
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Reply from RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Great Service Great Price
July 25, 2026
Reply from RAC Car Insurance
Thank you so much for your wonderful review - we really appreciate you taking the time to share your experience.
Good service
June 17, 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Helen was most helpful
Helen was most helpful, she check all the available quotes for me to find the best deal. Being an older person I was very grateful for the help.
July 25, 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Clear and concise information
Clear and concise information. Competitive quote. East to use website
July 20, 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Straight forward to arrange new cover
July 19, 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave such a lovely review. We’re glad you’ve had a good experience with us.
seemed fairly simple
July 22, 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
The price is very good and the whole…
The price is very good and the whole process is very easy.
July 23, 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave such a lovely review. We’re glad you’ve had a good experience with us.
Thank you for my new Car Insurance but…
Thank you for my new Car Insurance, but do request for a hard copy sent to me in the post please.
Kind regards
July 14, 2026
Reply from RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Reply from RAC Car Insurance
Thanks for taking the time to leave such a lovely review. We’re glad you’ve had a good experience with us.
Car insurance renewal
The process of renewing my car insurance was quite easy and price was very competitive
July 25, 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Online process isn't great
The car insurance is absolutely fine, I made a change, which was dealt with efficiently, but the payment process was poor. I updated my credit card details on the online system the day before renewal payment was due to be taken (my card had been replaced due to fraud) but RAC still went to get payment from the old card, which of course failed, and then tried to charge me £20 for their mistake! I brought it to their attention, they made it a complaint so they could deal with it, saw that I had changed the card on the system when I said I had, refunded the £20 and confirmed payment on my new card for renewal. That would have been a 4* review but then a week later I get a letter saying payment had failed - I went online to check, all was good and the letter was obviously system generated from the first payment failure. Very irritating.
July 20, 2026
Reply from RAC Car Insurance
Hello Debbie,
Thank you for taking the time to share your detailed feedback.
We're pleased to hear that your policy change was handled efficiently, but we're sorry for the frustration caused by the payment issues and the follow-up letter you received.
We understand how concerning it must have been to see a failed payment notice after you had already updated your card details and resolved the issue with our team. We're glad our complaints team was able to investigate, refund the charge, and confirm your renewal payment, but we appreciate that the additional communication afterwards was frustrating and did not provide the smooth experience you should expect.
Your feedback has been noted and will be shared with the relevant teams to help us improve our processes. Thank you for your continued custom and for bringing this matter to our attention.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Thanks Laura
Fantastic rates of insurance coverage
Fantastic rates of insurance coverage. Highly recommend.
July 9, 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Truly Conned
We were quoted £400 pounds for our Mini Cooper Paceman then suddenly it changed to over _£800 pounds we were told this was an admin error on our first price so once the policy run,s out next year I will be finding another company we are also member,s of the rac but that makes no difference at 74 year,s old I will not be conned again the same amount of policy with Tesco would have been less than£300 .Mr M J Wharton
April 3, 2026
Reply from RAC Car Insurance
Hello Michael,
Thank you for taking the time to share your feedback,
We're sorry to hear about your experience and understand how frustrating it must have been for your quoted premium to change due to an administrative error.
We'd really appreciate the opportunity to look into this further and understand what went wrong We will be in touch shortly.
Thanks Laura
Reply from RAC Car Insurance
Thank you so much for your wonderful review - we really appreciate you taking the time to share your experience.
I got the cover that I needed
I got the cover that I needed, and everything was strait forward,
July 24, 2026
Reply from RAC Car Insurance
Thank you so much for your wonderful review - we really appreciate you taking the time to share your experience.
Simple and straight forward
July 24, 2026
Reply from RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Fairly easy to do
Fairly easy to do, fast, only thing is no paper certificate, don’t have phone to carry it, have to write down to show just in case I get stopped,
July 20, 2026
Not to good with computers,because of…
Not to good with computers,because of age,but all done through the post.well done.price was good,cheaper than last year.well done again.
July 24, 2026
Reply from RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Great service thank you
July 25, 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
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