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RAC Mobile Mechanics Reviews 

43,003
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 22,925 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the amazing convenience and high efficiency of having skilled professionals arrive punctually to handle vehicle maintenance and repairs right at home. People frequently mention that the staff are exceptionally polite, thorough, and friendly, taking the time to explain every single step of the process clearly and patiently. Some reviewers were not happy with communication gaps, noting difficulties in getting timely updates or missing paperwork following their service appointments. A few consumers also experienced minor delays due to incorrect replacement parts, scheduling hiccups, or parts being temporarily out of stock.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting prompt arrivals and professional, friendly... See more

Staff

Users describe positive interactions with staff, frequently highlighting prompt arrivals, helpful... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that staff are... See more

User experience

People report positive experiences with user experience, highlighting that the entire process is... See more

Booking process

Consumers find booking process to be positive, highlighting a straightforward and simple system that allows... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The mechanic kept me informed by email/text as to when he would arrive. His name was Arron Wood 09/10/26 ref jobs 1115721 / 1119476. He was punctual, friendly and polite and fitted the starter motor a... See more

Rated 5 out of 5 stars

Repair made by Ryan, following a breakdown. Ryan's communication was great & kept us updated. He completed the work quickly & efficiently & made sure that he explained both the fault & the process... See more

Rated 5 out of 5 stars

Had not been aware that RAC do car services at home. Had a chap out from RAC on Wednesday who did a great job on our car! He recommended the service at home and I said absolutely Yes! The Service cha... See more

Rated 5 out of 5 stars

Experienced, polite and very professional engineer, who arrived on time. work completed within the time. Car taken for test drive, before handing back. Will definitely use again. Even though the boo... See more


Company details

  1. Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

43K reviews

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4.8

All reviews

(43,003)

22,632 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service, easy to book, mechanic kept me informed of his time of arrival, was pleasant and gave great customer service. Completed the work efficiently and in good time. Highly recommend

October 23, 2026
Rated 5 out of 5 stars

Just an all round accessible and easy…

Just an all round accessible and easy service to use. The mechanics were effective, efficient, polite and friendly and offered impartial advice and guidance using their professional expertise.

2nd time if used this service, I will be using it, makes life so much easier to use a mobile mechanic.

October 23, 2026
Rated 5 out of 5 stars

Great service.

Polite, kept me informed about the things he was doing and why. Talked about the car and information given that was useful moving forward. Kept in touch as to when he was arriving.

October 8, 2026
Rated 5 out of 5 stars

Really lovely guy

Really lovely guy, was super quick and honest with what needed doing! Even better was i didn’t have to go to the garage in this weather

October 23, 2026
Rated 5 out of 5 stars

Great process, great mechanic, great price

Booking process was excellent - quick, clear, efficient and with great options that suited me. The mechanic was great, very knowledgeable and transparent on what he was doing. Price for this job was very competitive; really great price considering someone came to my location, on a day of my choice and completed the job in a short time with great service. Will definitely look into this service now every time I need something done. Would recommend the same to others

October 23, 2026
Rated 5 out of 5 stars

Brilliant service - Thank you Nabiel

We've just had a brilliant service by Nabiel for our Audi. He was professional, friendly, very efficient and explained everything to me in great detail. He took care with our car and would definitely request him to come back in future. Very happy with our RAC service today, would recommend to others for sure. Thank you

October 23, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking service

Absolutely shocking service. I booked off the back of a call out, the job was quoted incorrectly and they were unable to complete the work required. very very dissapointing and communication has been absolutely terrible throughout,

October 23, 2026
Unprompted review
Rated 5 out of 5 stars

Great - quote, booking & fitting

First time using as needed an alternative since my local garage closed. Upfront online quote was great along with choosing day for fitting brakes as able to choose a day I was working from home.
Mechanic (ETHAN 8329) great - arrived late morning as he confirmed night before and cracked on fitting the new rear brakes.
Would definitely use this service again

October 23, 2026
Rated 5 out of 5 stars

Great service from start to finish.

This is the first time i have used RAC Mobile Mechanics. The service from start to finish was brilliant. I was advised at what time Denver would arrive. He was punctual, polite, smart and friendly and explained to me what he would be doing, what he has done and discussed any issues. The price was no more expensive than any local garage. I will definitely be using RAC again.

October 23, 2026

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