mycar Tyre & Auto - The Grove Reviews 

222
TrustScore 4.5 out of 5

4.7

Shop FS 006, The Grove Shopping Centre, 5125 Golden Grove, SA, AU


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Rated 5 out of 5 stars

We have been taking both of our cars to My Car at Golden Grove for many years. We have been continually impressed by the knowledge, experience, friendliness & great service offered by Aaron & his tea... See more

Rated 5 out of 5 stars

My alternator belt broke christmas night and was devastated. Rang My Car at 8am and spoke with Josh who was fantastic. Got car towed up and car was ready by 1pm. The team went out of their way to a... See more

Rated 5 out of 5 stars

Easy booking system, they looked over my car, found the issues and phoned me to explain exactly what was wrong, what needed to be fixed there and then, and what needed to be done in the future. Can’t... See more

Rated 4 out of 5 stars

Been awhile since the car was serviced, within an hour of dropping off we had a call from the great guys at Golden Grove, telling us some problems they’d found. We decided to fix the main issues immed... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - The Grove

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shop FS 006, The Grove Shopping Centre, 5125, Golden Grove, SA, Australia

  • (08) 8198 8218

4.7

Excellent

TrustScore 4.5 out of 5

222 reviews

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4.7

All reviews

(222)

32,254 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding Customer Service

The guys at Mycar Golden Grove really went above and beyond and made sure I was back on the road in no time after finding a screw in my tyre. The puncture could not have happened at a worst time for me, but these guys really turned things around and restored my faith in humanity. And as a bonus, because my tyres were purchased from them it didn't cost me a cent.

June 20, 2024
Rated 5 out of 5 stars

Aaron was super proffesional

Aaron was super proffesional, really friendly and easy to deal with. The vehicle inspection was thorough, the price of 4 new tyres was the best in town and the brake replacement was completed at the quoted prices. There was no pushy up selling just honest service and i now have free brake pads replacement for my term of ownership of the vehicle. I would highly recommend Aaron and his team at mycar Golden Grove.

June 6, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service and excellent communication by the store manager and team. I also got new tyres, which were installed by their outstanding tyre specialist. I will definitely be returning. Thank you for all your assistance.

May 31, 2024
Rated 1 out of 5 stars

Incompetent

Incompetent. Called just after 9am during their Black Friday sale, was told their computers were down due to the increased load and was asked to leave my name and number and they'd call back. After not receiving a callback I rang them again just after 1pm, was told they were in process of calling customers back and they'd take my order now as I was already on the phone. Ordered 4 Pirelli Cinturato and a wheel alignment and booked in for Tuesday 5 December - gave them name, number and registration number of the vehicle. Was told it was all booked and I'd need drop car at 8am and leave it with them and they'd call when it was done, so arranged to have the morning off of work. Got there this morning to find they had no record of my order, nothing at all in their system - no explanation, no offer of a solution, just "we've got nothing in our system".

December 5, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Service

Aaron and the Team were awesome. From booking my vehicle in for an emergency breakdown repair, to assisting me in unloading the vehicle from my trailer, to executing the repairs in a timely and cost effective manner. It's refreshing to see that customer service is still alive and well, not to mention the great comradery that the MyCar Team have.
Highly recommend the mycar Tyre & Auto - The Grove Team for your car repair / servicing needs.

November 9, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Despite being busy, managed to squeeze me in to repair a punctured tyre. Repair matched quoted price and was done in the time frame promised. Friendly helpful staff and great service.

April 4, 2023
Rated 5 out of 5 stars

Another Happy Customer

Extremely happy with the service from Michael and the team. Managed to work with my schedule and make sure the car was ready on time. Very satisfied with the tyre selection.

March 25, 2023
Unprompted review
Rated 5 out of 5 stars

The staff at MyCar Golden Grove are…

The staff at MyCar Golden Grove are extremely polite and professional, making for an excellent customer service experience.
My first vehicle service at this business resulted in identifying and fixing a problem that had been present in my car for a few years and which other mechanics had not fixed.
Very grateful for the prompt, professional and quality experience.

March 27, 2023
Rated 5 out of 5 stars

The Malls Balls

The staff do a brilliant job up there.
Communicate well and very reasonably priced. I’ll take my cars here from now on.

January 31, 2023

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