mycar Tyre & Auto - Tweed Heads Reviews 

611
TrustScore 4.5 out of 5

4.7

Tweed City Shopping Centre Enter off Pacific Highway, 2486 Tweed Heads, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Great friendly staff! Work is always completed swiftly within time frame given. Nothing is a problem for these guys, they always deliver and go above and beyond! I’ve used Mycar Tyre & Auto Tweed Head... See more

Rated 5 out of 5 stars

The team at MyCar Tweed Heads always provide a professional and friendly service. What they promise, they deliver and are proud of their work. They also offer considered advice as to what needs to... See more

Rated 5 out of 5 stars

Really friendly guys at both drop off and pick up. They were clearly happy to be there and happy to help. They did a few simple jobs (in between my regular servicing I had a rattle develop under the m... See more

Rated 5 out of 5 stars

Staff were very friendly, both at drop off and pick up. My service was super efficient which was great as I waited close by. They explained everything they did in detail so I could understand correctl... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Tweed Heads

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Tweed City Shopping Centre Enter off Pacific Highway, 2486, Tweed Heads, NSW, Australia

  • (07) 3215 8339

4.7

Excellent

TrustScore 4.5 out of 5

611 reviews

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4.7

All reviews

(611)

32,282 reviews in the last 12 months

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Rated 5 out of 5 stars

Went to Mycar Tweed City with my car…

Went to Mycar Tweed City with my car running like a bag of @#$%.Within the day Josh and the guys had it fixed and running better than ever which made me happy.The total cost made me happy to and actually charged me less than first quoted.

September 24, 2025
Rated 5 out of 5 stars

Easy booking service

Easy booking service. I had to reschedule original appointment & there was no problem. Polite, courteous staff greeted me on arrival & my appointment of replacing tyres was done quickly. I'd definitely recommend mycar tyres.

September 27, 2025
Rated 1 out of 5 stars

Staff need customer focused training.

Wiper blades are $170 on pink slip inspection to remedy, where Supercheap blades were $59 and staff weren’t even willing to make a lower offer. I drove to super cheap bought blades put them on myself, drove back to Mycar then they gave me the pink slip. This company are not sales driven or customer focused, Staff are not dynamic, and wouldn’t find a solution to 1 plus 1.

September 20, 2025
Rated 5 out of 5 stars

Friendly service!

Easy online booking and payment system. Friendly and fast service. Also great that they let you know what is coming up on your car to be fixed so you can prepare for it. Had 4 new tyres and 10 year service done. Highly recommend

September 18, 2025
Rated 4 out of 5 stars

Service

Staff courteous and professional. Had service and will return when due again.

September 18, 2025
Rated 1 out of 5 stars

Misogynistic Assholes

If you are a Women, a pensioner or own a European car, DO NOT GO HERE. These are a bunch of opportunistic misogynistic assholes!
They will take advantage of you if you’re a Women, if your car is more than 5yrs old, or if it is European. Their aim is to fail rego & then say they’re unavailable or unable to fix simple things like a number plate light out. That was the ONLY grounds they failed me and then said they didn’t know how to fix. So BEWARE when they claim you have 14 days to get something fixed and show them again because they will make sure they have no availability. These guys are disgusting.
Up until this experience, I’ve been really happy with other MyCar branches in other small regional towns, but after today I will NEVER use these guys again. They failed my rego based on 1 number plate light not working. And then tried to suggest I could cause an accident. F**** Oath. AS IF If anyone has ever caused an accident by only half of their number plate light being on.

September 3, 2025
Unprompted review
mycar Tyre & Auto - Tweed Heads logo

Reply from mycar Tyre & Auto - Tweed Heads

Hi Tiffany​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 2 out of 5 stars

No longer genuine

No longer genuine.
Have been coming here for years and the guys that work on the car are usually genuine, however, this time I had a near $3000 quote for repairs and tires after a regular service. I got a second and third opinion that both stated there was absolutely nothing wrong that needed fixing.
I did not appreciate the scare tactics used by the service manager to con me.

August 27, 2025

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