mycar Tyre & Auto - West Lakes Reviews 

543
TrustScore 5 out of 5

4.8

West Lakes Mall, Enter off Turner Drive, 5021 West Lakes, SA, AU


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See what reviewers are saying

Rated 5 out of 5 stars

The guys and gals had a go at fixing my issues but unfortunately couldn’t but didn’t charge me a thing and gave a me a reference to someone else who might be able to help! Legends!

Rated 5 out of 5 stars

It has always been a pleasure dealing with the staff at My Car Tyre & Auto services at West Lakes SA. In previous years it was K Mart. The service for Tyres & Servicing of our Outlander was handled i... See more

Rated 5 out of 5 stars

I appreciate the always efficient, professional approach at MyCar West Lakes. The concierge is always friendly and helpful, their communication is great, they plan ahead so they have any parts needed,... See more

Rated 5 out of 5 stars

I take my hat off to Luke ! Took my Mercedes in for an air conditioner regas and was told there was a deeper problem with the compressor. Luke put me on to another business that could do the repai... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - West Lakes

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • West Lakes Mall, Enter off Turner Drive, 5021, West Lakes, SA, Australia

  • (08) 8198 8202

4.8

Excellent

TrustScore 5 out of 5

543 reviews

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4.8

All reviews

(543)

32,234 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trustworthy service. Can not fault.

Everyone here is super helpful and kind. I honestly could rate everyone here much higher. I don’t feel intimidated and feel like I can ask silly questions without being made to feel that way. I trust that they are honest when quoting me, and never feel like I’m being taken for a ride. Highly recommend.

August 1, 2025
Rated 5 out of 5 stars

Fantastic Service

Luke and the team keep you informed with what is required for your vehicle. They are happy to answer any questions you have. Highly recommend the only place I will let service my car.

August 4, 2025
Rated 4 out of 5 stars

My car service

Ease of booking, timely service and reasonable charge. The only criticism was that there was no report attached of the wheel alignment that was carried out.

August 6, 2025
Rated 5 out of 5 stars

They got it done.

They checked out the issue with our brakes, gave me a quote for repair, and got them fixed by lunchtime.

July 16, 2025
Rated 5 out of 5 stars

Professional, Wonderful, Knowledgeable

Wonderful, knowledgeable and friendly staff at West Lakes mycar! This shout-out goes especially to Dylan, who went above and beyond to genuinely try and source my preferred tyre type — the Kumho HT51s that had carried our family an impressive 85,000 km in just three years and were true to their warranty hype. I really appreciated Dylan’s honest efforts, his patient follow-up call, and the respectful, friendly way he spoke with me as a female rural customer — that alone has well and truly earnt West Lakes mycar a BIG tick and my continued support.

Dylan was also fantastic with my 82-year-old dad, who deliberately drove nearly 200 km just to have his four new tyres fitted and wheels aligned at West Lakes - all because of the positive manner in which Dad's phone call inquiry was handled.

The whole Westlakes team, including the helpful service desk staff, show that great service really does take a little bit of the sting out of a big spend. Well done, everyone — I look forward to seeing you all again when it’s time for the next set of tyres -hopefully the Kuhmo HT's will be back :-)

July 3, 2025
Rated 5 out of 5 stars

Repairing a car heater.

MyCar management chased up a problem that I had been experiencing for a while, they got a part in for me all the way from WA. They communicated when the part was here in SA and ready to be placed in my car. It is great to have a working heater again, thanks guys!

July 4, 2025
Rated 5 out of 5 stars

Car service

The staff at mycar West Lake were fantastic and kept us informed of what was happening to our car. Highly recommend them.

July 4, 2025

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