Careberry Software Reviews 36

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I was most impressed with how Ella Moreton dealt with assisting me with the technical issues that I had. She did not give up, it took us a long time for us to figure out what the actual issue was, bu... See more

Rated 5 out of 5 stars

I am a Carer and I have been using Careberry for 13 months. Careberry is easy to use. You can simply access care plans, risk assessments, dietary requirements, locations, previous reports, client note... See more

Company replied

Rated 5 out of 5 stars

We like working with Careberry as they take our feedback serious and they listen to us and update their software accordingly. Also you can phone them and actually speak to your Account Manager strait... See more

Rated 5 out of 5 stars

I have been supported by a lovely gentleman, his name is Yoram with a lot of patience. nothing is too much to ask he explains things to me even if I ask the same question over and over for my own und... See more

Company replied

Company details

  1. Software Company

Written by the company

Careberry is a Care Management Software that helps with planning and managing your care service! From Rostering, to Invoicing! Our software incorporates all features you need to help run your care service as effectively as possible! Why use more then one software to manage your care when Careberry can do it all for you!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

36 reviews

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Rated 5 out of 5 stars

I was most impressed with how Ella…

I was most impressed with how Ella Moreton dealt with assisting me with the technical issues that I had. She did not give up, it took us a long time for us to figure out what the actual issue was, but not at any point did she make me feel she was in a hurry to leave things unresolved.
I am most grateful for her patience . and support today. We did get things resolved and I felt I could take over from where we left off things.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

I've been receiving ongoing support…

I've been receiving ongoing support from Yoram and Sammy. They've been patient and responsive throughout my learning and have always made themselves available to help me refine the way we use Careberry at our supported living service.

December 5, 2025
Unprompted review
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Reply from Careberry Software

Hello Wayne,

Thank you so much for your lovely review and for trusting us to be your digital solution provider! We're so glad to hear how well you're getting on with the Careberry system. We’ll make sure Yoram and Sammy sees your kind words! Your feedback means the world to us here at Careberry, and we’re so happy to be on this journey with you. ❤️

Rated 5 out of 5 stars

Excellent Service

I was assisted by Yoram and found the session to be extremely useful and informative. Yoram was able to explain things in a way of which I understand and was able to demonstrate this so we can put this in to practice. Yoram should me things I was unaware Careberry could do and could not to enough to assist me.

November 18, 2025
Unprompted review
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Reply from Careberry Software

Hello James,

Thank you for your wonderful review and for choosing us as your digital solutions provider. We’ll be sure to pass along your kind feedback to Yoram. Your support truly means a lot to everyone here at Careberry, and we’re grateful to be on this journey with you. ❤️

Rated 5 out of 5 stars

Responsive Service

We had a technical glitch early hours of the morning and Ben resolved this very swiftly. Ben was very supportive and showed great knowledge and skill to the system.
Thank you Careberry Team!

October 7, 2025
Unprompted review
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Reply from Careberry Software

Hello Tai,

Thank you so much for taking the time to share your feedback!

We’re really pleased to hear that Ben was able to resolve the issue so quickly and supportively, especially in the early hours. We’ll be sure to pass on your kind words to him. Thank you for trusting Careberry, we’re always here to support you! ❤️

Rated 5 out of 5 stars

I was supported by Yoram on this…

I was supported by Yoram on this particular occasion. Service overall, was brilliant and the response was quick and seamless.

Query was dealt with efficiently and in a reasonable very short space of time.

October 6, 2025
Unprompted review
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Reply from Careberry Software

Hello Dumisani,

Thank you for sharing your feedback!

We’re delighted to hear that Yoram supported you and that the service was brilliant. It’s great to know your query was handled efficiently and resolved in such a short space of time. We’ll be sure to pass your kind words on to Yoram. Thank you for choosing Careberry, we’re always here to help! ❤️

Rated 5 out of 5 stars

"Five-Star Service Thanks to Sammy" "Sammy Was a Lifesaver!

Careberry management should really appreciate Sammy, she has been supporting me for hours with patience and smile and I do take a long time to get it! She knows the system, the client and the provider. She gets you!!! as she has been on the receiver of all that pathway! thank you Sammy . Thank you for your hard work and time! And always helping us with my staff sometimes we all call but still never gives up!! 100% customer service

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

Exccelent Communication

We like working with Careberry as they take our feedback serious and they listen to us and update their software accordingly. Also you can phone them and actually speak to your Account Manager strait away. They are very responsive and communicate well. I highly recommend them.

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

The Careberry app has been excellent…

The Careberry app has been excellent for our organisation. Yoram has been very helpful in showing us how to create our forms. I initially liked Careberry, but now I am absolutely in love with it!

July 15, 2025
Unprompted review
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Reply from Careberry Software

Hello Patrick,

Thank you for your wonderful review and for trusting us to be your digital solution provider! We're thrilled to hear that Careberry has been such a great fit for your organisation. It’s also fantastic to hear that Yoram has been so helpful — we’ll be sure to pass on your kind words! ❤️

Rated 5 out of 5 stars

I have been supported by a lovely…

I have been supported by a lovely gentleman, his name is Yoram with a lot of patience. nothing is too much to ask he explains things to me even if I ask the same question over and over for my own understanding.
every time we have a session I discover more and more good aspects of the care berry digital system.

June 10, 2025
Unprompted review
Careberry Software logo

Reply from Careberry Software

Hello Faith,

Thank you so much for your lovely review and for trusting us to be your digital solution provider! We're so glad to hear how well you're getting on with the Careberry system. We’ll make sure Yoram sees your kind words! Your feedback means the world to us here at Careberry, and we’re so happy to be on this journey with you. ❤️

Rated 5 out of 5 stars

Changed our way of working in a Positive Way.

I Have been using Careberry over the last 3 years. Started using the app as a Carer and now use it daily in my admin role. Its been a complete gamechanger in my role in recruitment, using automatic reference requests, digital HR forms and the Live MATRIX features means no recruitment document is missing making Audits easier to complete. Safer Recruitment couldn't be easier with the features we use daily on Careberry.

We use Careberry for the day to day running of the business and having all information at our fingertips rather than searching paper files has changed our way of working in a positive way.

Would highly recommend.

March 13, 2025
Unprompted review
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Reply from Careberry Software

Hello Laura,

Thank you for your fantastic review and for being such a dedicated user of Careberry over the past three years! It’s amazing to hear how you’ve grown with the platform!

Your feedback truly means the world to us here at Careberry, and we’re proud to be supporting your team in delivering safer and more efficient care and recruitment. ❤️

Rated 5 out of 5 stars

Outstanding System and Exceptional Support!

We've been using Careberry since October 2023, and it has been a game-changer for our operations!

Having tried several DSCR systems in the past, Careberry stands out as a truly remarkable solution. It's not only incredibly easy to use but also an all-in-one system, eliminating the need for external tools and streamlining our processes.

One of the things we love most about Careberry is how customisable it is. Unlike other systems, which restrict you with fixed terminology and features, Careberry allows us to tailor the platform to suit our organisation's unique needs. This flexibility has been invaluable!

The Careberry team is fantastic. Ben, Sanam, Sammy, and Emily are always on hand to provide support, listen to our feedback, and implement suggestions. Their dedication ensures the system keeps improving with every update, which we genuinely look forward to.

Careberry has truly transformed how clients, care workers, and professionals access information, making it seamless and efficient. We wholeheartedly recommend it to any organisation looking for a robust, user-friendly, and customisable system.

Thank you, Careberry

November 26, 2024
Unprompted review
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Reply from Careberry Software

Hello Mike,

Thank you for your review and for trusting us to be your digital solution provider! Your review means a lot to us here at Careberry and we appreciate everything you and your team do! ❤️

Rated 5 out of 5 stars

As an admin

In my role as an administrator for a home care company, the intuitive design and user-friendly interface of the Careberry app make it a breeze to navigate. This app has truly made our day-to-day tasks easier. It has everything together: HR, accounting, compliance, communication and more.

March 19, 2024
Unprompted review
Careberry Software logo

Reply from Careberry Software

Hello Pegah,

Thank you for your review and for trusting us to be your digital solution provider! Your review means a lot to us here at Careberry and we appreciate everything you and your team do! ❤️

Rated 5 out of 5 stars

Excellent Care Management System

Our Nursing Home are in the process of switching from paper-based records to electronic care planning system with CareBerry, following a recommendation of the company. We initially piloted the system and requested some adaptations. This was feedback to Careberry who were exceptionally responsive.

They decided they would devise a system for the Nursing Home tailored to our individual needs. We were assigned a one-person contact named Sanam, to manage these changes for us. Sanam has been an excellent point of contact, meeting with our management team regularly and providing updates on progress of the changes we required. Sanam has been extremely supportive to the team and implemented changes in a timely manner. We look forward to going live imminently and would definitely recommend them to anyone looking to make the switch to electronic care planning.

March 18, 2024
Unprompted review
Careberry Software logo

Reply from Careberry Software

Hello Amanda,

Thank you for your review and for trusting us to be your digital solution provider! Your review means a lot to us here at Careberry and we appreciate everything you and your team do! We will pass your lovely comments onto Sanam! ❤️

Rated 5 out of 5 stars

There is always some one on the end of…

There is always some one on the end of the phone to support or advise. Really great team. The system is easy to use and can run reports with easy. Great with the new CQC regulations.

March 18, 2024
Unprompted review
Careberry Software logo

Reply from Careberry Software

Hello Claire,

Thank you for your review and for trusting us to be your digital solution provider! Your review means a lot to us here at Careberry and we appreciate everything you and your team do! ❤️

Rated 5 out of 5 stars

Brilliant care management system

I have used the careberry platform when I was working for a care company as both administrator and a care assistant, I found the platform to be very easy to use and user-friendly, it makes communication between care providers and carers very interactive which improves care services.
the company has a good customer support service which tracks technical issues faced by users.
I highly recommend the platform.

February 19, 2023
Unprompted review
Careberry Software logo

Reply from Careberry Software

Hello Nadia,

Thank you for your review and for trusting us to be your digital solution provider! Your review means a lot to us here at Careberry and we appreciate everything you and your team do! ❤️

Rated 5 out of 5 stars

Quality & Compassion LTD

Our company changed from one electronic care system to CareBerry on recommendation from a friend who had been using them for a while. We are really impressed, happy with the system, and grateful for the level of expertise, commitment and support offered.
What sets CareBerry apart is their commitment to creating tools that work for all the aspects of care management. A brilliant all-in-one care system; from Care Plans to Rosters, Payroll to Invoices - all work seamlessly.

There is also the ability to create own customised forms and files/folders; brilliant for creating Quality Audit tools.

January 29, 2024
Unprompted review
Careberry Software logo

Reply from Careberry Software

Hello QC Care,

Thank you for your review and for trusting us to be your digital solution provider! Your review means a lot to us here at Careberry and we appreciate everything you and your team do! ❤️

Rated 5 out of 5 stars

Valuable tool for relatives of people having care

As a customer using Careberry to monitor my father's care I find this an invaluable tool. It is easy to use and i access it several times a day to keep up to date with how my father is during the course of the day.

January 22, 2024
Unprompted review
Careberry Software logo

Reply from Careberry Software

Hello Debbie,

Thank you for your review and for using our app! Your review means a lot to us here at Careberry and we are so glad you are able to view your fathers care via our Family App! ❤️

Rated 5 out of 5 stars

Carer- New to the country and the industry

I was new in the caring field and a foreign country, and really nervous to start out but Careberry made it so easy. The location section enabled me to get the directions to our clients. All the information is at your fingertips with regards to care plan, dietary needs, medication as well as any special clients needs l,communications and requests.
It is really a great app.

January 22, 2024
Unprompted review
Careberry Software logo

Reply from Careberry Software

Hello Leigh,

Thank you for your review and for using our app! Your review means a lot to us here at Careberry and we appreciate everything you do! ❤️

Rated 5 out of 5 stars

Careberry is so efficient!

Careberry is so efficient and makes the day to day running of the business much easier and straightforward.

it has been a fantastic platform to complete all aspects of the employee life cycle and all HR needs.

January 22, 2024
Unprompted review
Careberry Software logo

Reply from Careberry Software

Hello Collette,

Thank you for your review and for trusting us to be your digital solution provider! Your review means a lot to us here at Careberry and we appreciate everything you and your team do! ❤️

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