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Rated 1 out of 5 stars

Ordered two items, received only one. Tried chatting online, no one responds. Instead you get an email reflecting what you said and somehow there is a response (one word) from there side. No one respo... See more

Rated 1 out of 5 stars

Placed my order on 2018/11/12, received shipping confirmation on 2018/12/05. Tracking my order always results in preparing shipping status. Tracking my parcel always results in item not found. Sent lo... See more

Rated 1 out of 5 stars

I ordered a watch as a gift on 11/18/2018, sent several emails looking for tracking information and kept getting an automated response. Finally received item 1/2/2019 and its broken, tried again to co... See more

Rated 1 out of 5 stars

I was scammed. I have not received my order that was placed on 11/14/2018 and the money was taken. Made many many attempts requesting status and finally a refund and receive the same automatic respons... See more

Company details

  1. Cell Phone Accessory Store
  2. Cell Phone Store

Information provided by various external sources

Engineered for ultimate mobile device protection without sacrificing functionality and aesthetics, here comes the Ultra Magnetic Phone Case. It's a combination of premium grade metal, silicone, tempered glass and a simple yet clever design, made extra ...


Contact info

  • South Orange Blossom Trail 8001, 32809, Orlando, United States

  • mycases.co

1.4

Bad

TrustScore 1.5 out of 5

37 reviews

5-star
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1-star

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Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY!

Ordered two items, received only one. Tried chatting online, no one responds. Instead you get an email reflecting what you said and somehow there is a response (one word) from there side. No one responds live. In an email, they asked me to check the box. Obviously I did thoroughly, which is why I’m reaching out again as I paid for two items and only received one. Now they are no longer speaking to me. The customer service is absolutely criminal. If I had Done my research and read these reviews before hand I never would’ve done business with them. DO NOT BUY FROM THIS COMPANY!!!

July 1, 2024
Unprompted review
Rated 1 out of 5 stars

Imagine paying what equals to 11USD

Imagine paying what equals to 11USD for a silicone phone case that they got in bulk for less then a dollar. I wish I found these reviews earlier.

I fell for this scam twice, mostly because they were the only company where I could buy and receive a case in a week, instead of waiting for three months. I have a Samsung J5 2017. Not exactly an iPhone. There are NO cute phone cases for my phone locally.
But the quality is so unforgivably terrible, the photo started chipping less then 24 hours later. When I tried protecting it with an clear protective spray, the photo started lifting.
The only positive is that I got it on a sale for about 6USD (can't imagine they are worth that price either).

December 4, 2019
Unprompted review
Rated 1 out of 5 stars

I ordered a watch in November 2018 and…

I ordered a watch in November 2018 and still have not received it. TOTAL SCAM!! After several emails over the past year apologising still no watch and it is now mid October 2019. The email address to mycase is now no longer available. Do not buy through this company!!

October 15, 2019
Unprompted review
Rated 1 out of 5 stars

This Company Is A Scam

I also ordered a watch in November 2018 and have not received it. After contacting the company via email, I was informed they were behind in fulfilling their orders. It is now September 2019, still no watch and the email address does not exist anymore. Total Scam!!!

September 3, 2019
Unprompted review
Rated 1 out of 5 stars

Awful quality phone cases...

Good day,

Last week, I received my order [Limited Edition] Carbon Fiber™ iPhone-PREMIUM Sport Cars Case × 1 ORDER #3468.
It was of awful quality and broken. No carbon fiber or whatever, just printed PVC...from China!
I do not think that I will ever recommend this site, since it was no more than a disappointment.

July 15, 2019
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM
i ordered Nov. 2018. not delivered yet. I think a lot of victims.
so sad. and angry!

March 21, 2019
Unprompted review
Rated 1 out of 5 stars

+ 4 months of waiting

In November 2018 I placed an order, 4 months ago.
I have not received it yet, I have contacted them and they do not give me any kind of solution.
It's a shame, do not make orders.

February 25, 2019
Unprompted review
Rated 1 out of 5 stars

SCAM! They will not get back to you about complaints

I ordered a watch as a gift on 11/18/2018, sent several emails looking for tracking information and kept getting an automated response. Finally received item 1/2/2019 and its broken, tried again to contact them According to my credit card company the address is Los Angeles, CA. DO NOT BUY from this company. Only wish I had checked reviews prior to purchase.

February 25, 2019
Unprompted review
Rated 1 out of 5 stars

Mycases.co

Ordered watch 11/27/2018, tracked and emailed until late January and then asked for refund since they have 60 day refund policy. Kept getting the same automated reply to email and now trying Paypal resolution to get my money back. Mycases.co is a fake business, do not order from this site or you to will be scammed.

February 3, 2019
Unprompted review
Rated 1 out of 5 stars

I was scammed

I was scammed. I have not received my order that was placed on 11/14/2018 and the money was taken. Made many many attempts requesting status and finally a refund and receive the same automatic response apologizing and giving me ways to check the shipping information. Also the product is supposedly being shipped from North Korea. Do not buy from this site. The address pulls up 5 Guys in California. I reported them to the BBB.

January 25, 2019
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM

TOTAL SCAM - paid $59 dollars for what looked like a decent watch! When it arrived, 12 weeks later from China, it was a piece of crap worth $2. I was foolish enough to send it back to their 'fake' USA address only to have it arrive back marked 'return to sender' because they don't exist!!!
NEVER BUY ANYTHING FROM THIS WEBSITE

January 25, 2019
Unprompted review

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