My Central Heating Reviews 34

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Highly recommended as they provide an excellent service - phone answered promptly & engineer booked and with us within a couple of hours. The engineer, Justin was polite, courteous, knowledgeable &... See more

Rated 5 out of 5 stars

Justin had been out to our property twice now and on both occasions he has been thorough and answered any of my questions with clear honesty answers. He had been extremely helpful.

Rated 5 out of 5 stars

Really great service. Fab communications around setting the fitting appointment up. Great to have a text to say our appointment was next & a firm time of arrival. Russell & his apprentice were friend... See more

Company replied

Rated 5 out of 5 stars

Been a customer with Appliance world since day one of becoming a homeowner. Having the on hand knowledge expertise and piece of mind coupled with a friendly and reliable service has been amazing! No j... See more

Company replied

Company details

Written by the company

Great value boiler and central heating cover in Manchester. Excess free cover for your boiler, radiators, hot water system, and controls. We guarantee an engineer will respond to emergencies within 24 hours.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

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Rated 5 out of 5 stars

Service, above and beyond.

Justin went above and beyond to sort out my problem boiler, which is insured against Viking raids!
He replaced the motherboard with ease, but I mentioned that the boiler had been losing pressure.
Justin carried out various tests and troubleshooting, until he came up with a solution.
Great work Justin, you are a great asset to Appliance World.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Central Heating Engineer (Fix a faulty boiler)

Highly recommended as they provide an excellent service - phone answered promptly & engineer booked and with us within a couple of hours.
The engineer, Justin was polite, courteous, knowledgeable & helpful. He fixed the problem & carried out a full service. His work was neat & tidy
Thank you x

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely great guys

Absolutely great guys. Super helpful, kind and considerate. Recommend 100%

July 9, 2025
Unprompted review
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Reply from My Central Heating

Dear Taz Tkd,

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. Being helpful, kind, and considerate is exactly what we aim for, so your recommendation means the world to us. We truly appreciate your support!

Regards,
MyCentralHeating

Rated 5 out of 5 stars

Fantastic!

I have used Appliance World Homecare boiler/heating service for many years. The staff are friendly and helpful. Mustafa (engineer) was particularly helpful, he explained the issue clearly and fixed the problem efficiently. Thank you

July 8, 2025
Unprompted review
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Reply from My Central Heating

Dear Gail,

Thank you for your kind words and for being a loyal customer of ours for many years. We're delighted to hear that you find our staff friendly and helpful.

Mostafa will be pleased to know that his efforts were appreciated. We strive to provide clear explanations and efficient solutions, and it's wonderful to hear that we met your expectations.

Thank you once again for your feedback.

Regards,
MyCentralHeating

Rated 5 out of 5 stars

Good work

Good work, good communication, very pleased with the product I purchased - thanks to Russell and the team.

June 9, 2025
Unprompted review
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Reply from My Central Heating

Dear Tim,

Thank you so much for your kind words! We're thrilled to hear that you're pleased with the product and that our communication met your expectations. Russell and the entire team truly appreciate the shoutout – it means a lot to us.

If you ever need anything else or have any questions, don't hesitate to reach out. We’re always here to help!

Regards,
MyCentralHeating

Rated 5 out of 5 stars

Highly Recommended Company

Cannot thank Chris, Aaron and the team at Appliance World for their prompt and professional service repairing my broken cooker. I have been a customer of Appliance World for over 10 years and cannot fault the customer focused service they provide. Highly recommended company. Liz P (Salford)

April 28, 2025
Unprompted review
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Reply from My Central Heating

Dear Liz Pollitt,

Thank you for your kind words, Liz! We are so pleased to hear that Chris, Aaron, and the team were able to provide prompt and professional service for your cooker repair. We truly appreciate your long-standing loyalty as a customer and are delighted that you continue to be happy with our service. Your recommendation means a lot to us.

Regards,
MyCentralHeating

Rated 5 out of 5 stars

Really great service

Really great service. Fab communications around setting the fitting appointment up. Great to have a text to say our appointment was next & a firm time of arrival.
Russell & his apprentice were friendly, polite & professional. They did a great job, were clean & efficient. Would highly recommend this fitting service for value for money, peace of mind and great service all round.

April 30, 2025
Unprompted review
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Reply from My Central Heating

Dear Pam G,

Thank you so much for your wonderful feedback! We're delighted to hear that you had a positive experience with our service, from the communication to the professionalism of Russell and his apprentice (Harley). It's fantastic to know that our efforts to provide clear updates and a smooth fitting process made a difference for you.

We truly appreciate your recommendation and look forward to assisting you again in the future.

Regards,
MyCentralHeating

Rated 5 out of 5 stars

Liam boiler repair came to repair our boiler spotted…

Liam came to repair our boiler spotted the problem right away .did a really good job.neat tidy fitter .very professional very pleased with the work he did

April 4, 2025
Unprompted review
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Reply from My Central Heating

Dear K Hewson,

Thank you so much for your kind feedback! We're thrilled to hear that Liam was able to quickly identify the issue with your boiler and that you were pleased with the quality of his work. Our team takes great pride in their professionalism and tidy workmanship, and it’s wonderful to know that this was reflected in your experience.

If you need any further assistance or have any questions in the future, please don’t hesitate to reach out. We appreciate your support!

Regards,
MyCentralHeating

Rated 5 out of 5 stars

We had a replacement gas job fitted by…

We had a replacement gas job fitted by AW - Russell Bibby
He did a great job tidy and neat and even helped to refit the drawers underneath
Thank you

March 4, 2025
Unprompted review
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Reply from My Central Heating

Dear Steve Smith,

Thank you so much for your wonderful feedback! We’re thrilled to hear that Russell did a great job with your gas replacement and that you appreciated his neatness and attention to detail. It’s always our goal to provide excellent service and ensure our customers are satisfied.

Regards,
MyCentralHeating

Rated 5 out of 5 stars

Russell such a nice person friendly…

Russell such a nice person friendly tidy very professional great recommendation for your company

February 21, 2025
Unprompted review
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Reply from My Central Heating

Dear Terence Bulmer,

Thank you so much for your kind words! We're thrilled to hear that Russell provided you with such excellent service. We pride ourselves on having a friendly and professional team, and it's wonderful to know that this was reflected in your experience.

Your recommendation means a lot to us and motivates us to keep up the great work.

Regards,
MyCentralHeating

Rated 5 out of 5 stars

Excellent service this weekend when I…

Excellent service this weekend when I had burst pipe. Very polite and efficient service. Engineers courteous and helpful. Call handler couldn’t have been more helpful. Highly recommend the company.

January 11, 2025
Unprompted review
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Reply from My Central Heating

Dear Mr E Tuckley,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you received excellent service during such a stressful situation. Our team takes great pride in being polite and efficient, and it's wonderful to know that our engineers and call handlers were able to assist you with your burst pipe issue.

Your recommendation means a lot to us, and we truly appreciate your kind words.

Regards,
MyCentralHeating

Rated 5 out of 5 stars

When things go wrong with your boiler…

When things go wrong with your boiler it is a massive relief to have a company that can get an engineer to fix the problem the same day. Having had an issue that was intermittant i would highly recomend this service the proffessional approach from the company and the engineer (Aaron) has made a major headache into an easily repaired boiler!

December 11, 2024
Unprompted review
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Reply from My Central Heating

Dear Paul Grimshaw,

Thank you so much for your kind feedback! We're thrilled to hear that you had a positive experience with our service, especially during a stressful time when your boiler was acting up. It's great to know that Aaron was able to resolve the issue efficiently and professionally.

Your recommendation means a lot to us, and it motivates our team to continue providing the best possible service to our customers. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.

Regards,
MyCentralHeating

Rated 5 out of 5 stars

Good communication great service and fast delivery

Good communication and fast delivery. Efficient and professional installation. Immediate response to a minor issue. Russell went out of his way to fulfil an excellent service.

October 9, 2024
Unprompted review
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Reply from My Central Heating

Dear J Clark,

Thank you so much for your positive feedback! We’re thrilled to hear that you had a great experience with our communication, delivery, and installation services. It's wonderful to know that Russell went above and beyond to ensure everything went smoothly for you.

Your satisfaction is our top priority, and we truly appreciate you taking the time to share your thoughts.

Thank you once again for choosing us!

Regards,
MyCentralHeating

Rated 5 out of 5 stars

Stay Warm: Your Trusted Central Heating & Boiler Cover Company

We have always found their boiler engineers including Liam to be very polite, efficient and knowledgeable on what they are doing.I wouldn't hesitate to recommend this company to any of my friends.

October 17, 2024
Unprompted review
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Reply from My Central Heating

Dear Paul Flaherty,

Thank you so much for your kind feedback! We're thrilled to hear that our gas engineers have consistently demonstrated politeness, efficiency, and expertise during their visits. Your recommendation means the world to us, and it motivates our team to continue delivering the best service possible.

Regards,
MyCentralHeating

Rated 5 out of 5 stars

Excellent service as always.

October 8, 2024
Unprompted review
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Reply from My Central Heating

Dear Ian Rivers,

Thank you for taking time to leave us a 5-star review!

We're delighted to know that you are pleased with our service, we shall certainly feed this back to our engineers.

Regards,
MyCentralHeating

Rated 5 out of 5 stars

Liam carried out my boiler service

Liam carried out my boiler service, he was very friendly and efficient. Great service as always from Appliance World.

September 28, 2024
Unprompted review
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Reply from My Central Heating

Dear Anne,

Thank you for taking the time to share your feedback! We're thrilled to hear that Liam provided you with friendly and efficient service during your boiler service. We take great pride in our team's dedication to excellent customer service, and it’s wonderful to know that we’ve met your expectations.

Regards,
MyCentralHeating

Rated 5 out of 5 stars

Appliance World annual boiler check

Liam from appliance world was quick, efficient and professional. He checked everything I asked about that I wasn't sure of regarding my boiler. A very reliable service too.

September 28, 2024
Unprompted review
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Reply from My Central Heating

Dear Leona Barry,

Thank you so much for your kind feedback! We're thrilled to hear that Liam provided you with quick, efficient, and professional service. We take pride in our team's dedication to customer satisfaction, and it's great to know that Liam was able to address all your concerns regarding your boiler.

Regards,
MyCentralHeating

Rated 5 out of 5 stars

Boiler Service with Appliance World

Boiler Service with Appliance World
Liam carried out the service professionally and then checked that all radiators worked as expected.
Highly recommend Liam and Appliance World for boiler and central heating service.

September 25, 2024
Unprompted review
My Central Heating logo

Reply from My Central Heating

Dear Mary Crook,

Thank you so much for taking the time to share your feedback about your recent boiler service with Liam from Appliance World! We’re thrilled to hear that you found his service to be professional and that he ensured all your radiators were working properly.

Your recommendation means a lot to us, and we will be sure to pass along your kind words to Liam. We strive to provide the best possible service to our customers, and we’re delighted to know we met your expectations.

Regards,
MyCentralHeating

Rated 5 out of 5 stars

Excellent Swevice

Liam the engineer was very friendly, helpful and informative when servicing my boiler. Excellent service

September 27, 2024
Unprompted review
My Central Heating logo

Reply from My Central Heating

Dear Helen Berry,

Thank you so much for taking the time to share your feedback! We're thrilled to hear that Liam provided you with friendly, helpful, and informative service while servicing your boiler. We strive to ensure our team delivers excellent service, and it’s wonderful to know that Liam met your expectations.

Regards,
MyCentralHeating

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