Chicago Steak Company Reviews 1,156

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Chicago has been my go to for the best steaks you can buy. I tried several other providers but my overall satisfaction always brought me back to Chicago Steaks. I usually get the strip steaks and find... See more

Company replied

Rated 4 out of 5 stars

I had a terrible time entering my orders online because it would not allow discount. After finally getting through on the phone I was directed to Estefany R. What a joy to work with. She handled e... See more

Company replied

Rated 5 out of 5 stars

Best of the Best. Every time a steak is cooked in our household its a cause for celebration, all thanks to Steak Company and their amazing selection!!

Company replied

Rated 4 out of 5 stars

I was wondering why my steaks were shipped from Costco. This was my first time ordering & they arrived today from Costco. Will see how they turn out.. But would like an answer to my question ple... See more

Company replied

Company details

  1. Gift Shop
  2. Hobby Store

Information provided by various external sources

At Chicago Steak Company, we are dedicated to bringing you World Class customer service and high quality gourmet foods.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Fast shipping, great beef.

Steaks arrived quickly and still frozen. Fillet steak tips were amazingly tender and particularly flavorful for a lean cut. Can't wait to get into the porterhouse steaks I also purchased.

I would like to see more sustainable packaging in the future, but the product quality here can't be beat.

May 8, 2023
Unprompted review
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Reply from Chicago Steak Company

We greatly appreciate you taking the time to share your experience with us and we are very happy to hear that you enjoyed your order. We hope you will enjoy the rest of your order and we hope to have the opportunity to serve again some time in the future! - Rose

Rated 5 out of 5 stars

Hands down the best steaks I’ve ever…

Hands down the best steaks I’ve ever ordered. Dry age ribeye and filet mignon are out of this world. I find myself enjoying too frequently…

June 14, 2023
Unprompted review
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Reply from Chicago Steak Company

We are very pleased to learn that you truly enjoy our steaks and we greatly appreciate the wonderful feedback! Thank you for sharing your experience with us and our fellow steak enthusiasts! We can't wait to serve you again in the future. -Moira

Rated 5 out of 5 stars

I received my replacement order of…

I received my replacement order of Tomahawk Steaks and Creme Brulee. I was disappointed that there were no instructions on how to prepare the creme brulee and that I had to work so hard to get an answer. I tried to find it on the Chicago Steak Co site, tried Googling, reached out via Facebook. I finally got my answer after calling the customer service line.

June 12, 2023
Unprompted review
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Reply from Chicago Steak Company

Thank you for your patience in this matter and we are happy to learn that we were able to assist you. We hope you will enjoy your order and we hope to have the opportunity to serve you again in the future. - Mia

Rated 5 out of 5 stars

the best

what can i say :)) steaks were very delicious and tender. Delivery too was fast i did not expect them to receive it just a couple of days or less than a week. wow! that is why i will order more soon oh yeah! ,however, just a teeeny tiny suggestion guys next time i order can you include extra ice please. Ice small than i taught. Free shipping is better too haha.

June 8, 2023
Unprompted review
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Reply from Chicago Steak Company

Thank you for the feedback! We appreciate your business and your satisfactions is our priority. We are happy to hear that your order was well received and we hope you will enjoy everything. - Sheena

Rated 5 out of 5 stars

My order was processed fast and arrived…

My order was processed fast and arrived in a couple of days. The steaks are tasty. Will definitely reorder.

June 8, 2023
Unprompted review
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Reply from Chicago Steak Company

Thank you for sharing your experience with us! We are thrilled to learn that your order was well received. We hope you'll enjoy everything. Happy grilling!- Phil

Rated 5 out of 5 stars

We order 4 filets

We order 4 filets. Better than premium steakhouse!

May 25, 2023
Unprompted review
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Reply from Chicago Steak Company

Thank you for sharing your experience with us! We are thrilled to learn that your order exceeded your expectations. Thank you for the feedback and happy grilling! -Joey

Rated 4 out of 5 stars

Arrived Early

The order arrived frozen and ahead of schedule. Some of the steaks were excellent and some below average but Chicago Steak made it right with us! Thx

May 7, 2023
Unprompted review
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Reply from Chicago Steak Company

Thank you for leaving us a review and for allowing us to turn the situation around. We are happy that you enjoyed your order and we hope to have the opportunity to serve you again in the future. - Fiona

Rated 5 out of 5 stars

Very fast delivery service

Very fast delivery service. Got 2 extra burgers for the price which was great. I would like to try different steaks. I bought the Filet Mignon.

May 21, 2023
Unprompted review
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Reply from Chicago Steak Company

Thank you for taking the time to share your experience with us! We are happy to learn that your order was well received and enjoyed and we are looking forward to serving you again in the future. -Melody

Rated 5 out of 5 stars

The NY Strip steaks were very very…

The NY Strip steaks were very very good, grilled. The fast delivery was also a plus. Can only say I will give Chicago more business in the future. Good value as compared to KC Steaks, Omaha and Allen Brothers.

April 24, 2023
Unprompted review
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Reply from Chicago Steak Company

We greatly appreciate the review and are pleased to learn that you enjoyed your order! Thank you for sharing your experience with us and our fellow steak enthusiasts! - Ron

Rated 5 out of 5 stars

Great Christmas gift

We bought our first steaks last week and got them when promised.
We got Rib-eye, boneless strips and burgers. I
sous-vide them and sear and they come out perfectly and were incredibly tasty.

April 22, 2023
Unprompted review
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Reply from Chicago Steak Company

We appreciate your feedback. We are glad you have enjoyed the ribeye and boneless strips steaks. We look forward to serving you again.- Madison

Rated 5 out of 5 stars

Delicious and oh so tender!

These are the most tender and delicious steaks I have ever had. Much better than what you get in steakhouses. I received a box as a Christmas gift and didn't hesitate to order more. They arrived well packaged and in a timely manner. I can't wait to enjoy more.

April 20, 2023
Unprompted review
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Reply from Chicago Steak Company

We appreciate your feedback. We are thrilled to have met your expectations. We look forward to serving you again.- Tonya

Rated 5 out of 5 stars

I liked the quality of steaks to order

I liked the quality of steaks to order. This company has a reputationasbeing one of the best steak providers. I will definitely order more of their products for people I want to reward.

April 5, 2023
Unprompted review
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Reply from Chicago Steak Company

Thank you for choosing us for your gifting needs. We are excited to learn that our steaks meet your expectations and we are looking forward to serving you again in the future! - Tom

Rated 5 out of 5 stars

I will NEVER buy meat from the grocery…

I will NEVER buy meat from the grocery store again! ALL the meats are nice sizes, have good value, and are worth the money.

April 3, 2023
Unprompted review
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Reply from Chicago Steak Company

We appreciate the wonderful feedback and we are happy to hear that you truly enjoy our steaks! We can't wait to serve you again in the future. Happy grilling! - Sam

Rated 5 out of 5 stars

The beef steaks were excellent

The beef steaks were excellent, and the chickens tender and tasty

March 23, 2023
Unprompted review
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Reply from Chicago Steak Company

We greatly appreciate the review and are pleased to learn that you enjoyed your order! Thank you for sharing your experience with us and our fellow steak enthusiasts! - Ron

Rated 5 out of 5 stars

The best

Shipping was fast! The steaks are the best!

March 11, 2023
Unprompted review
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Reply from Chicago Steak Company

We are happy to hear that your order was well received and enjoyed! Thank you for taking the time to leave us a review.- Mel

Rated 5 out of 5 stars

Great steaks

We bought our first steaks last week and got them when promised. We got boneless strips and burgers. I grill the steaks last night and they came out perfectly and were incredibly tasty. I in the past cooked at a steak house and these steaks were as good as you can get. We will be ordering many more.

March 14, 2023
Unprompted review
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Reply from Chicago Steak Company

We greatly appreciate your feedback and we are thrilled to learn that you enjoyed your first order with us! Welcome to the Chicago Steak Company Family and we are looking forward to serving you again in the future! - Rick

Rated 5 out of 5 stars

Assortments are a great value

I ordered an assortment and they arrived so quickly! The filet mignonette is tender and juicy, the ribeyes are flavorful and delicious. The add-ons that came with the steaks were also delicious! Such a great value.

March 1, 2023
Unprompted review
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Reply from Chicago Steak Company

We appreciate the support and we are very happy to hear that you enjoyed your order! Thank you for sharing your experience and we hope to have the opportunity to serve you again in the future. - Ronny

Rated 5 out of 5 stars

STEAKS & ANGUS BEEF

The meats were frozen, which was one of my concerns. The angus beef & steaks are high quality meats. The reps have been professional The few times I have had to call.

February 16, 2023
Unprompted review
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Reply from Chicago Steak Company

Thank you very much for taking the time to share your experience with us! We are very pleased to learn that our steaks, as well as our customer service, meets your expectations and we are looking forward to serving you again in the future! -Jackson

Rated 5 out of 5 stars

Excellent value in all the products I…

Excellent value in all the products I have received to date. The beef is Michelin chef quality and is shipped quickly.

February 27, 2023
Unprompted review
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Reply from Chicago Steak Company

Thank you for taking the time to share your experience! We are thrilled to learn that our products meet your expectations and we hope to have the opportunity to serve you again in the future! -Lacey

Rated 5 out of 5 stars

Filets were excellent

Filets were excellent! They were delivered quickly and I received two crabcakes as well. Would definitely order again.

February 27, 2023
Unprompted review
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Reply from Chicago Steak Company

We are happy to hear that your order was well received and much enjoyed. Thank you for sharing your feedback! - Paulina

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