"The experience was great! He quickly understood the issue, took his time explaining it, and walked me through how to fix it step by step. He stayed on the line until everything was installed proper... See more
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Review summary
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We reached out to MyChoiceSoftware.com for software purchasing and had a great experience with the support we got from Jake at MyChoiceSoftware. He sent us a quote within a day after we reached out an... See more
Company replied
I was searching to buy an older version of MS Office so I could keep running Publisher on a new Windows11 computer. There were so many sellers online and I knew many of them were scams. This business... See more
Company replied
As a recent customer of My Choice Software I strongly support their 5 star rating. I bought a copy of Office 2019 from their website and downloading went fine, but I was unable to activate the product... See more
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Company details
- Software Company
- Cloud Computing Service
- Computer Software Store
- Software Vendor
- Telecommunications Service Provider
About My Choice Software
Written by the company
Customer satisfaction is our priority
As an industry leader in software and technology retail, customer satisfaction is our number one priority. Our goal is to deliver a universal solution for all of our customers’ software needs, while maintaining the industry’s lowest prices.
My Choice Software - your Software Choice
Written by the company
- We're committed to our customers!
- We have a long standing commitment to treat our customers how we would want to be treated -- with care, kindness and respect. Our commitment to customer service goes beyond that of other companies with our complimentary installation assistance program and our education resources provided to aid our customers find the solutions they need to make an informed purchasing decision.
Contact info
23706 Birtcher Drive, 92630, Lake Forest
- 800-318-1439
- Support@mychoicesoftware.com
- mychoicesoftware.com
4.8
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Finn helped solve my issue in a matter…
Finn helped solve my issue in a matter of minutes. Extremely knowledgeable, polite and he clearly communicated with me. Finn must be a valued asset to the employer.
January 27, 2026
Unprompted review
Reply from My Choice Software
Thank you so much for taking the time to share your experience, Ginny. We’re thrilled to hear we were able to resolve your issue so quickly and provide clear, knowledgeable support.
Great experience buying older version of MS Office
I was searching to buy an older version of MS Office so I could keep running Publisher on a new Windows11 computer. There were so many sellers online and I knew many of them were scams. This business made me feel comfortable about buying the software from them and it worked out perfectly. The download and license key came within minutes and there were no problems getting it authenticated and installed.
January 28, 2026
Unprompted review
Reply from My Choice Software
Thank you so much for taking the time to share your experience. We know how tricky it can be to find a legitimate source for older versions of Microsoft Office, especially when you need specific applications like Publisher to run on Windows 11. We’re really glad we could put you at ease and that everything—from delivery to activation—worked smoothly. Your trust means a lot to us, and we truly appreciate your support.
Customer service is top notch
Customer service is top notch. Jake F. assisted me right away with a problem I was having. He was very professional and had everything taken care of in no time. Highly recommend. *****
January 27, 2026
Unprompted review
Reply from My Choice Software
Thank you for the great review, Daniel. We’re happy to hear that we were able to assist you right away and resolve everything quickly and professionally. Thanks for the recommendation and for choosing us.
Efficient Restoration of failed Office 365
Finn at MyChoiceSoftware did an excellent job in restoring my office 365 service by logging into my computer for 1-2 minutes. He got the job done completely and accurately. Very efficient. I would recommend Finn at MyChoiceSoftware to anyone needing Microsoft software assistance.
January 27, 2026
Unprompted review
Reply from My Choice Software
Thank you so much for the kind words, John. We’re thrilled to hear that we were able to quickly and efficiently restore your Office 365 service. Thanks again for the recommendation and for choosing My Choice Software.
Satisfied Customer!
After 10-days of frustration trying to download the MS-PROJECT Pro 2021 program, Order # 2000717470, my phone call to My Choice Software connected with Tyler V., who exhibited a sincere, patient attitude to finally resolve the obstacles and confusion about which version of the program that I purchased.
Despite the Online instructions (I found difficult to navigate), he connected with
my laptop and "presto" the program download and activated successfully. Plus, his instructions to restore MS-OFFICE 365.
Quite frankly, had I not received a solution today, I was going to cancel my order. Given today's resolution, I will keep your Company in mind with future software purchases. Thank you!!! Robert Blaskowski
January 26, 2026
Unprompted review
Reply from My Choice Software
Thank you, Robert, for taking the time to share such a detailed review. We truly understand how frustrating that experience must have been, and we’re very glad we were able to step in with patience and expertise to resolve everything for you. Your satisfaction means a great deal to us, and we’re grateful for the opportunity to earn your trust for future software purchases. Thank you for choosing My Choice Software.
My purchase was not compatible to my hardware.
I called customer service because my hardware was not compatible with the software I had purchased. In addition, I had ordered the installation assistance, but was unable to use either. I explained the situation to the customer rep on the phone, and he was understanding and polite. He verified the problem by joining my work screen, and politely refunded the installation service and placed a request to refund the product as well. I have now received both. I feel that the service and the attitude I received were exeptional .
January 26, 2026
Reply from My Choice Software
Thank you so much for taking the time to share your experience. While we’re sorry the software wasn’t compatible with your hardware, we’re very glad our customer service team was able to assist you promptly and make things right. We truly appreciate your kind words about the representative’s professionalism and attitude, and we’re happy to hear the refunds were completed successfully. Your feedback means a great deal to us.
Reply from My Choice Software
Thank you for your feedback, Jesus. We’re happy to hear we were very helpful and made everything quick and easy for you. We appreciate you taking the time to share your experience.
Alex was so very helpful and explained…
Alex was so very helpful and explained the process
January 26, 2026
Unprompted review
Reply from My Choice Software
Thank you for your kind review, Linda. We’re glad to hear we were so helpful and took the time to clearly explain the process. We appreciate your feedback.
Quick Delivery
I ordered online and got my download along with the authorization key too.
January 24, 2026
Reply from My Choice Software
Thank you for your review, William. We’re glad to hear your download and authorization key were delivered quickly. We appreciate your business and hope everything works smoothly for you.
My technical advisor Alex was great
My technical advisor Alex was great. I would trust him to handle any future problems I have with Outlook in Windows 11. What a mess that is.
January 24, 2026
Unprompted review
Reply from My Choice Software
Thank you for taking the time to leave this review, Jon. We’re so glad to hear we provided great support and earned your trust—that means a lot to us. Outlook on Windows 11 can definitely be frustrating, and we’re happy we could help make it easier. We look forward to assisting you again whenever you need us.
Alex was very professional
January 22, 2026
Unprompted review
Reply from My Choice Software
Thank you for your kind words, Bobby. We really appreciate you taking the time to leave a review.
Alex was tremendous
Alex was tremendous. He was very very patient with me. He got me thru the process with ease and alit of charm. I deeply appreciate his help and patience. The best customer I’ve had in a long long time
January 21, 2026
Unprompted review
Reply from My Choice Software
Thank you so much for your kind words, Suzanne. We’re thrilled to hear that we provided such a patient, supportive, and positive experience. Your feedback truly means a lot. We’re grateful for the opportunity to assist you and look forward to serving you again in the future.
Resolved issue without being…
Alex Resolved my issue without being transferred or having to call back
January 20, 2026
Unprompted review
Reply from My Choice Software
Thank you for taking the time to share your experience. We’re glad to hear that we were able to resolve your issue quickly and efficiently without any transfers or callbacks. We appreciate your support and look forward to assisting you again in the future.
Very helpful
January 20, 2026
Unprompted review
Reply from My Choice Software
Thank you for your feedback, David. We’re pleased to hear that you found the experience helpful.
they are selling expired license keys…
they are selling expired license keys as verified by Microsoft. AVOID AT ALL COST.
January 17, 2026
Unprompted review
Reply from My Choice Software
Thank you for bringing this to our attention. We take claims like this very seriously. We do not knowingly sell expired or invalid license keys, and all keys are sourced from verified suppliers. In cases where a key does not activate as expected, we promptly replace it or issue a refund. We encourage you to contact our support team directly so we can review your order and resolve this matter as quickly as possible.
Alex is a keeper
Alex was easy to talk to and kept rephrasing questions until I was able to provide the data that was needed.
January 19, 2026
Unprompted review
Reply from My Choice Software
Thank you for the great feedback, Fred. We are glad the conversation felt comfortable and that we were able to get everything needed together. We really appreciate you taking the time to share your experience.
Alex did a great job!
Alex was knowledgeable and efficient. He understood my problem and helped me fix it quickly with clear instructions.
January 16, 2026
Unprompted review
Reply from My Choice Software
Thank you for the kind review. We are glad we could help and that the solution was clear and efficient. If you need anything else in the future, don’t hesitate to reach out.
paid 109 for windows 11 pro
paid 109 for windows 11 pro. received two keys that have already been used. refund please. what a joke. im a joke for uising this website
January 17, 2026
Unprompted review
Reply from My Choice Software
We’re sorry to hear about your experience and understand your frustration. This is not the experience we aim to provide. Please contact our support team directly with your order details so we can investigate the issue and arrange a replacement or refund as appropriate. We appreciate you bringing this to our attention and the opportunity to make it right.
swift and productive assistance
January 16, 2026
Unprompted review
Reply from My Choice Software
Thank you for your feedback, Ty. We’re glad to hear you received swift and productive assistance. Providing efficient support is always our goal, and we appreciate you taking the time to share your experience.
Reliable Software with Excellent Support
I’ve been using My Choice Software for years and have always received top-notch customer support with fast response times. I’d like to especially thank Alex for the quick resolution of an issue I was experiencing. My Choice Software is my first stop for all my software needs!
January 16, 2026
Unprompted review
Reply from My Choice Software
Thank you so much for your kind words and continued trust in My Choice Software, Tom. We truly appreciate your loyalty over the years. We’re especially glad to hear that we were able to resolve your issue quickly. Providing fast, top-notch support is always our goal, and we’re honored to be your first stop for software needs. We look forward to supporting you again in the future.
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