mychway.shop Reviews 

Excellent experience. One of my machines came defective and they worked with me very quickly to get it fixed. Miya was awesome and very patient with my requests. They also provided me with reassurance and helped me understand the mechanism of action for each of the machines. Highly recommend for both the machines and the excellent customer service.

So far Im very pleased with the shipment, customer services and device, thank you MyChway !

Thanks to Miya excellent customer support and also to mychway for having very helpful and professional customer service support.

Miya and Oran were very nice and helpful. Anything else I get from this company will be strictly thru them.

Miya's was very kind and respectful to me during the process of shipping process of my purchase, responding to my messages and communicating with me about my order. Thank you so much Mymichway you have excellent customer service. Thank you 😊 Miya's

Highly Recommend for Professional Equipment Needs!

I recently purchased equipment for my business, and I am beyond impressed with the outstanding customer service and quality of the products. From the initial inquiry to the final delivery, the team demonstrated exceptional professionalism and expertise, making the entire process seamless.

The staff took the time to understand my specific professional needs and provided expert recommendations that perfectly matched my requirements. They were transparent about product features, pricing, and timelines, which made me feel confident in my purchase.

What truly stood out was their after-sales support. They followed up to ensure everything was functioning as expected and were readily available to answer any additional questions. The equipment itself is top-notch—reliable, efficient, and clearly designed with professionals in mind.

I wholeheartedly recommend this company and their products to my colleagues. If you’re in the market for high-quality, professional-grade equipment and appreciate exceptional customer service, this is the place to go. I will definitely be returning for future needs!

Excellent customer service, the staff was always helping no matter what time it was and providing solutions to problems.

Oran is the best! She responds quickly to inquiries. I had a problem with one of the machines we bought and she stayed with me (online) until the problem was resolved.

MIYA thank you so much for your attentive response and customer service!! I had an issue with one of my handle for my 5-in-1 machine and Miya took care of it for me even during this past holidays! They explained the warranty and sent me confirmation email and messages to make sure I receive the replacement which is amazing! Communication is key! From what I’ve seen the Mychway reps are there to help with any questions regarding machines or recommendations!
Apart from that so far I appreciate their help and I’m even considering making another purchase soon! Thank you Miya and Mychway!

I went to a local spa that used their cavitation machine on me. I later found out it's made in China, and it appeared cheaply made. The results from the treatment were minimal, and I wasn't impressed.

My machine works perfectly so far and set up was easy. Oran and Miya were very attentive and answered all my questions. Excellent communication and fast shipping. I highly recommend!

MIYA!!! Best CS rep EVAH!!! Have 100 percent always had GREAT customer service from Mychway (which is insane considering they're sending 1000 dollar objects around the GLOBE!) Seriously do NOT fear ordering from them AT ALL. But Miya was EXCEPTIONAL. Any even stupidly random questions I've had, they've always been helpful! Do not fear ordering from them.

Excellent communication as the product came from China to me. Thank you

MyChiway exceeded my expectations with their outstanding customer service. As a first-time buyer, I made a mistake in my initial order, and they were incredibly responsive and helpful in resolving the issue. Their support was prompt and efficient, making the entire process smooth and stress-free. I'm eager to set up my machine and share the positive experiences of my clients. Highly recommended!

I have just received my machine ,in less than one week, I couldn't be more happier and Miya is out of this world,super informative,very professional and answered all my questions in a timely manner,I highly recommend mychway and I will definitely be ordering more machines soon.Thank you for the great service!

Very satisfied
My product arrived fast
All the team, are being very helpful
They responded fast, when you need something

Excellent customer service. I had changed my mind a few times in a machine. Miya and Oran were very helpful and responded to my emails. They were understanding and patient. I am loving my machine the 5 in 1. Have used a few times now and already seeing slight results. I will definetly order from myachway again! Happy customer 😁

When I say the absolute best customer service I’ve ever received!! Quick to respond to my messages and emails..I had an issue with my cavitation machine. I contacted them and they shipped me a new one that same week!!! I highly recommend this company ❤️

I held off on writing a review until I had used the machine for over a month. Customer service has been excellent - when I first made inquiries they answered promptly even though it was a holiday. They also took the initiative to explain pricing, taxes and shipping fees. Even after I received the machine, they have answered any questions I have had very promptly even when some of the questions were already answered in their user guides. They also have a group chat where anyone can ask questions, which has been very informative and helpful for me.

My first machine didn’t continue to work. The company customer service was excellent and sent a new machine. I appreciate their quick response and kindness.