Mentions to Megan, Amy, mollie, and Keenan. Very good manors over the phone nice helpful and clear, will do another review once the claim is sorted, due to me being in the army abroad, it has been a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I had a query in regards to my claim, today I spoke with a very polite, well mannered Girl named Megan. Due to the nature of the claim, Megan had to check with her manager on two occasions to get the... See more
Company replied
Easy process, just upload your required information and they contact you regularly with updates no messy forms and easy to deal with if you require any help. Upload portal can be a little temperamen... See more
Company replied
The quality of the furniture exceeded my expectations. Every piece feels solid, well-crafted, and designed with both style and durability in mind. The team was friendly, knowledgeable, and always will... See more
Company replied
Company details
Written by the company
My Claim Group Are A Claims Compensation Specialist. Who work tirelessly to achieve the right outcomes for our clients. Our bespoke technology allows us to identify potential claims immediately and providing you assurance that your case will be dealt with efficiently. Our vision is to be the UK’s first choice for compensation claims, keeping our processes clear and simple for our clients. Getting the right resolutions for all involved.
How can I check if I'm eligible to claim?
Written by the company
- 1. We’re making some updates to our advertising and sign-up processes.
- 2. As part of this, we’ve agreed with the FCA to temporarily pause new customer sign-ups while these updates take place.
- 3. This won’t affect our existing customers. Your claims are still moving forward, and our team is working hard behind the scenes everyday.
Contact info
Unit 8a, Ashbrook Business Park, M22 5LB, Manchester, United Kingdom
- 08007563986
- info@myclaimgroup.co.uk
- myclaimgroup.co.uk
Check to see if you are owed
4.4
Excellent
14K reviews
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Started a claim over a year ago
Started a claim over a year ago. Just keep sending the same emails over and over with no update on what's happening just a email stating lenders have to pay money back due to FCA or something.
They are forceful for a review the second you start a claim due to a "office incentive" or something similar.
November 10, 2025
Been on going for over a year without…
Been on going for over a year without any actual progress yet. I’m not sure why I bothered at this point
February 4, 2026
Professional Companies Are hard to fine Try MCG 10 / 10
These days so many companies are trying to get you to sign up for motor finance claims This company has been with me from the start helpful professional respectful customer service outstanding. I have been unwell and the calm way they handled my calls could not be better
April 17, 2026
Unprompted review
Reply from My Claim Group
Dear Lynne,
Thank you for your positive review, We appreciate you highlighting the specific aspects you enjoyed. We'll be sure to keep up the good work and continue to deliver the high-quality service you've come to expect 😊
A good company to deal with.
Sending across copy of my marriage certificate and late husband’s death certificate made the changeover to claim being in my name, so very easy and kind.
March 30, 2026
Reply from My Claim Group
Dear Mrs McArthur,
Thank you so much for taking the time to leave such a positive review. we are thrilled that you had a good experience and appreciate your feedback 😊
…Great experience
Molly who I was dealing with could not have been more helpful ,and very fast in dealing with my query
April 16, 2026
Unprompted review
Reply from My Claim Group
Dear Mr Kearney,
We strive to provide excellent service and are delighted that we met your expectations. Your feedback is valuable to us and helps us continue to improve.
Thank you again for your support. We appreciate your business 😊
Reply from My Claim Group
Dear Munaf,
Thank you so much for leaving us a review based on your experience so far. We really appreciate the positive comments 😊
It was so easy and so simple to return…
It was so easy and so simple to return my parcel through impost uk instead of going to the post office standing in those long queues brilliant
April 14, 2026
Reply from My Claim Group
Dear Leigh,
Thank you so much for taking the time to leave such a positive review. we are thrilled that you had a good experience and appreciate your feedback 😊
Do not use- absolutely incompetent
April 14, 2026
Unprompted review
Reply from My Claim Group
Dear Eve,
Thank you for taking the time to leave a review.
We're sorry to hear that your experience did not meet your expectations.
We take all feedback seriously and are committed to improving our service.
We would appreciate it if you could please reply to our request for some information so we can contact you directly and we can discuss your concerns in more detail and work towards a resolution.
Great company highly recommended
Great company highly recommended, went with another company before we’re not great.
My Claims are very efficient & fast dealing with your claim . And up date you & very easy to get hold of the main thing . Professional & polite at all times .
April 14, 2026
Unprompted review
Reply from My Claim Group
Dear Miss Rawlings,
Thank you for your positive review, We appreciate you highlighting the specific aspects you enjoyed. We'll be sure to keep up the good work and continue to deliver the high-quality service you've come to expect 😊
The quality of the furniture exceeded…
The quality of the furniture exceeded my expectations. Every piece feels solid, well-crafted, and designed with both style and durability in mind. The team was friendly, knowledgeable, and always willing to help.
December 12, 2025
Reply from My Claim Group
Dear Mr Khan,
Thank you so much for taking the time to leave such a positive review. we are thrilled that you had a good experience and appreciate your feedback 😊
Struggling to find what you have done…
Struggling to find what you have done for me yet for me to review you on ? You haven't responded to any questions I've sent by email and you have gotten me any money back yet????
April 8, 2026
Reply from My Claim Group
Dear Jackie,
Thank you for taking your time to leave a review.
We are sorry that you have not been happy with our service.
A member of our team has tried to call you today to discuss your concerns.
Please feel free to call us on 0800 756 3986 and we will be happy to assist you.
My claim group
This company are doing a very good job at keeping me updated abt my claims
April 11, 2026
Reply from My Claim Group
Dear Miss Evans,
Thank you for speaking with us to resolve your concerns. We appreciate you taking the time to leave a review. We take all feedback seriously and are committed to improving our service.
Very good manners over the phone…
Very good manners over the phone excellent communication with the staff very happy
April 10, 2026
Unprompted review
Reply from My Claim Group
Dear Mr Yatabarry,
Thank you for your positive review, We appreciate you highlighting the specific aspects you enjoyed. We'll be sure to keep up the good work and continue to deliver the high-quality service you've come to expect 😊
They explained everything stage which I…
They explained every stage which I found very helpful with understanding how my claim works
April 9, 2026
Unprompted review
Reply from My Claim Group
Dear Mr Smith,
We strive to provide excellent service and are delighted that we met your expectations. Your feedback is valuable to us and helps us continue to improve.
Thank you again for your support. We appreciate your business 😊
It was so helpful and good
December 12, 2025
Reply from My Claim Group
Dear Miss St George,
Thank you for your positive review, We appreciate you highlighting the specific aspects you enjoyed. We'll be sure to keep up the good work and continue to deliver the high-quality service you've come to expect 😊
Reply from My Claim Group
Dear Mrs Wells,
Thank you for taking the time to leave us a positive review, We're thrilled to hear that you had a great experience with our company 😊
Service
Very good people, they assisted me quickly, easily and professionally as well.
Thank you
December 12, 2025
Reply from My Claim Group
Dear Elijah,
We strive to provide excellent service and are delighted that we met your expectations. Your feedback is valuable to us and helps us continue to improve.
Thank you again for your support. We appreciate your business 😊
lack of communication
April 8, 2026
Reply from My Claim Group
Hello,
Thank you for taking your time to leave a review.
We are sorry that you have not been happy with our service.
A member of our team has tried to call you today to discuss your concerns.
Please feel free to call us on 0800 756 3986 and we will be happy to assist you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.