Can’t get in contact with them. Terrible communication. I have a genuine issue I need to speak with them about but phone number is redirecting to a supply teacher agency and all emails bounce back! Pl... See more
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I replied to emails and heard nothing back for quite a while so I called them and spoke to a lady who was very helpful and started my claim. However, when I emailed the solicitors, it became apparent... See more
When I first read that it might be possible to reclaim miss sold finance from Black Horse thought why not. I have been in contact with Reese who has been excellent in keeping my informed of what is ha... See more
My experience so far has been really good from start to finish, I received an email on claiming my car finance back so I filled in my details and from there I have not had to do much more other than w... See more
Company details
Written by the company
My Claims Centre is a claims management company regulated by the FCA, with the main focus of helping customers claim back money for missold car finance agreements.
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Provided me with great service while…
Provided me with great service while keeping me informed and updated throughout the process.
Excellent Srvice
My experience was made very comfortable. By the constraint communications via, update calls/E-mails.
Great service and really polite call…
Great service and really polite call handlers.
The whole claims process was…
The whole claims process was professionally and diligently handled by for me by Jordan at the my claims centre. Progress was communicated in a timely way and I look forward to the reimbursement from the loan company anytime soon.
My experience so far has been really…
My experience so far has been really good from start to finish, I received an email on claiming my car finance back so I filled in my details and from there I have not had to do much more other than wait and respond to any emails that has been sent to me and the response has been great so far. Am very with my experience thanks.
Great customer service thankyou
Car Finance
My Claims have worked on my behalf and appear to have done a good job.
Car finance
E-mailed messaged and phone called to make sure I was informed and quick to let me know how things were progressing
I opened a claim for miss sold car…
I opened a claim for miss sold car finance and it was quite straightforward. Let’s see what the outcome will be.
Exptop class servicelained everything well,always…
Explained everything well,always polite. And never assume anything
Great communication
Great communication and updating me through the long process of my car finance claim
Very polite and easy to deal with.
Easy process
Easy process, straight forward.
Courtesy follow up call with Jordan nice little touch to let me know where things sit. Worth checking to see whether you’re owed anything for little fuss
It was just quick and easy to fill the…
It was just quick and easy to fill the forms in
No hassle just fill in waiting once the…
No hassle just fill in waiting once the case is reviewed you are contacted and asked if you want to proceed or not again with no hassle.
Web site easy to use
This morning I contacted this company to ask what their cut of any payout would be. The woman did everything except tell me what the fee would be . Not to be trusted
I was contacted by this company yesterday
Find it very strange that they want a…
Find it very strange that they want a copy of your ID without you even signing up or understanding what you’re getting into. No fees disclosed at any point but want you to disclose all your personal information? So many red flags waving. Very pushy, told them on multiple occasions now that I don’t want to go ahead, they won’t drop it. They call you off a mobile number, what claims management company doesn’t have a head office and rings you off a mobile? All very strange.
19/08/2024 -
I have come back to add to my review that despite asking this company to remove my information I’ve subsequently had another two calls, one from the manager and then another email from a member of staff. They clearly have very poor record keeping if they cannot note that someone does not want to go ahead and wants you to remove them from their system, a basic right, which to me doesn’t show much hope for them being intelligent enough to deal with your claim. I will report this company to the FCA and Ofcom if they continue to refuse my request of having my information removed and not to be contacted. Please be wary about giving your information to this company, as they abuse it and do not hold you in mind. I question the legitimacy and integrity of this company, I worked within claims management at its peak 2011, so have some understanding of the legislation these companies must follow and this company does not do that. Be very careful.

Reply from My Claims Centre
I know have a person called Joe dealing…
I know have a person called Joe dealing with my claim , he has been really helpful despite my review of not being to get hold of anyone. Matter sorted now and very happy with the outcome
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