My Claims Centre Reviews 

79
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Can’t get in contact with them. Terrible communication. I have a genuine issue I need to speak with them about but phone number is redirecting to a supply teacher agency and all emails bounce back! Pl... See more

Rated 3 out of 5 stars

I replied to emails and heard nothing back for quite a while so I called them and spoke to a lady who was very helpful and started my claim. However, when I emailed the solicitors, it became apparent... See more

Rated 5 out of 5 stars

When I first read that it might be possible to reclaim miss sold finance from Black Horse thought why not. I have been in contact with Reese who has been excellent in keeping my informed of what is ha... See more

Rated 5 out of 5 stars

My experience so far has been really good from start to finish, I received an email on claiming my car finance back so I filled in my details and from there I have not had to do much more other than w... See more

Company details

  1. Small Claims Assistance Service

Written by the company

My Claims Centre is a claims management company regulated by the FCA, with the main focus of helping customers claim back money for missold car finance agreements.


Contact info

3.9

Great

TrustScore 4 out of 5

79 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.9

All reviews

(79)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

The whole claims process was…

The whole claims process was professionally and diligently handled by for me by Jordan at the my claims centre. Progress was communicated in a timely way and I look forward to the reimbursement from the loan company anytime soon.

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

My experience so far has been really…

My experience so far has been really good from start to finish, I received an email on claiming my car finance back so I filled in my details and from there I have not had to do much more other than wait and respond to any emails that has been sent to me and the response has been great so far. Am very with my experience thanks.

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

Car finance

E-mailed messaged and phone called to make sure I was informed and quick to let me know how things were progressing

November 8, 2024
Unprompted review
Rated 5 out of 5 stars

Easy process

Easy process, straight forward.
Courtesy follow up call with Jordan nice little touch to let me know where things sit. Worth checking to see whether you’re owed anything for little fuss

November 8, 2024
Unprompted review
Rated 1 out of 5 stars

Find it very strange that they want a…

Find it very strange that they want a copy of your ID without you even signing up or understanding what you’re getting into. No fees disclosed at any point but want you to disclose all your personal information? So many red flags waving. Very pushy, told them on multiple occasions now that I don’t want to go ahead, they won’t drop it. They call you off a mobile number, what claims management company doesn’t have a head office and rings you off a mobile? All very strange.

19/08/2024 -

I have come back to add to my review that despite asking this company to remove my information I’ve subsequently had another two calls, one from the manager and then another email from a member of staff. They clearly have very poor record keeping if they cannot note that someone does not want to go ahead and wants you to remove them from their system, a basic right, which to me doesn’t show much hope for them being intelligent enough to deal with your claim. I will report this company to the FCA and Ofcom if they continue to refuse my request of having my information removed and not to be contacted. Please be wary about giving your information to this company, as they abuse it and do not hold you in mind. I question the legitimacy and integrity of this company, I worked within claims management at its peak 2011, so have some understanding of the legislation these companies must follow and this company does not do that. Be very careful.

August 9, 2024
Unprompted review
My Claims Centre logo

Reply from My Claims Centre

Hello Georgina,

Sorry about the confusion. The manager followed up to try and put things right from the initial review.

Your details have been removed, should you feel there's anything further we can do to put things please reach out.

Regards,
My Claims Centre

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