MyCounselor.Online Reviews 

854
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 157 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff, describing them as thoughtful, supportive, kind, and excellent listeners who provide valuable guidance and practical tools. Many people found the service to be a game-changer, helping them achieve personal growth and process emotions in a safe space. The user experience is often highlighted as smooth, with an easy scheduling process and prompt sessions. Additionally, the customer service and accounting teams are noted for being very helpful and responsive. However, some reviewers were not happy with specific counselor approaches, mentioning instances where a counselor discouraged expressing emotions or lacked a cohesive plan.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their counselors for being... See more

Service

Reviewers express high satisfaction with the service, highlighting counselors who provide clear expectations,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

User experience

Customers had positive experiences with the user experience, often describing it as easy, comfortable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amy is thoughtful, supportive and humorous. She picks up even the smallest emotional shifts and is ready to dig in deep. Amy genuinely cares for the wellbeing of her clients and is never judgmental, j... See more

Rated 5 out of 5 stars

I was lucky and had a great fit right off the bat. I was mostly impressed with the scripturally-based wisdom/approach that I knew these folks were genuine. I truly feel like these conversations were a... See more

Rated 5 out of 5 stars

Amy was a blessing to us giving us sound guidance and resources we needed on our journey to heal real intimacy in our marriage. She provided the tools needed to recognize and change negative cycles we... See more

Rated 5 out of 5 stars

Miss Amy treated me with kindness and understanding. She’s honest and gives encouraging and realistic feedback. She prayed at the end of our session, which gave me a sense of peace that she’s looking... See more


Company details

  1. Mental Health Service
  2. Counselor
  3. Family Counselor
  4. Marriage Counselor

About MyCounselor.Online

Written by the company

Why MyCounselor.Online?

At MyCounselor.Online, our counselors receive unparalleled training and supervision, ensuring the highest standards of excellence in Christian counseling. Our comprehensive 2-year, 4,000-hour post-graduate residency equips each counselor with 2,000 hours of theology and neuroscience training, plus another 2,000 hours of supervised direct client care. This intensive program includes specialized rotations in trauma-informed care, emotion-focused couples counseling, and sex therapy, fostering a deep understanding and skill in addressing complex psychological and relational issues from a faith-based perspective.

Our proprietary model, Neuroscience Informed Christian Counseling® (NICC), boasts a remarkable 92% success rate, significantly surpassing the industry average.

We are committed to not only developing professional expertise but also nurturing personal growth, as all our counselors engage in individual and group therapy to foster their own emotional and spiritual well-being. This rigorous approach ensures that each counselor is not only highly competent in their craft but also continuously evolving and adapting to the highest professional standards.

Whether you are seeking support for anxiety, depression, marital conflicts, or need guidance through complex trauma, our counselors are here to offer you support grounded in faith and advanced psychological practice. Start your journey towards healing at MyCounselor.Online, where faith meets mental health expertise. Explore our counseling services and find the support you need today.

Proven to work: 93.6% Success Rate

Written by the company

Neuroscience Informed Christian Counseling® (NICC)
Neuroscience Informed Christian Counseling® (NICC) is a transformational model developed at MyCounselor.Online that unites the best of modern clinical science with the timeless truth of Scripture. If you’re familiar with approaches like AEDP, EFT, IFS, EMDR, or other attachment-based, emotion-focused, and experiential therapies, you’ll recognize much of the territory—but NICC is uniquely Christ-centered from the ground up. Our counselors integrate cutting-edge neuroscience, attachment theory, and trauma research with a biblical vision of the human soul. The goal isn’t just symptom relief—it’s healing wounds, filling developmental gaps, and transforming the coping strategies that once helped you survive but now hold you back. We call this maturing into your true self in Christ—a secure, connected, emotionally healthy person who reflects His love. It’s a model proven to work: 93.6% of clients who complete their course of care at MyCounselor.Online report a successful outcome. And it’s deeply faithful to God’s Word, holding together what He has joined—His design for the brain and His plan for the heart.

*Risk-Free Guarantee

We’ll refund every penny

Your peace of mind matters. If you’re not thrilled with your first session, we’ll cover the cost and match you with a new counselor. And if online counseling isn’t the right fit for you, we’ll refund every penny—no questions asked.

Contact info

Get Matched with the Perfect Counselor!

Meet with a Matching Specialist, it's free, with no obligation :)

4.8

Excellent

TrustScore 5 out of 5

854 reviews

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4.8

All reviews

(854)

142 reviews in the last 12 months

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Rated 5 out of 5 stars

Nathaniel has helped me to be honest…

Nathaniel has helped me to be honest before God. Not suppress everything but be real. And, he has found real solutions to underlying problems. He is also a great listener that allows the person to express themselves in a therapeutic way.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Nate is amazing

Nate is amazing. He has helped us through many challenges in our marriage. He speaks truth and wisdom.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

I have been working with Summer Baker…

I have been working with Summer Baker for the last few months and have found her to be very helpful. She has been proven to be an excellent listener while asking thought-provoking questions and offering gentle ideas that have helped me work through issues. I would strongly recommend her to anyone.

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

Meeting with my counselor (Megan…

Meeting with my counselor (Megan Hughes) has changed my life so much for the better. I am seeing struggles through clear eyes and feel so much more prepared to handle and process what life is throwing at me. Megan is so kind and patient and compassionate it has been easy to trust her with deep things. I am so thankful for her!

December 21, 2025
Unprompted review
Rated 5 out of 5 stars

Amy is the best

Amy is thoughtful, supportive and humorous. She picks up even the smallest emotional shifts and is ready to dig in deep. Amy genuinely cares for the wellbeing of her clients and is never judgmental, just caring and always driving us to unpack how we feel. At the end of each session, Amy also took time to pray with us which we appreciated. We are happy with our results and will continue in marital bliss moving forward.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Compassionate, Insightful, and Effective

Amy has done such a great job creating an environment where we both feel seen, heard, and validated. She has such a great way of creating a safe environment for us to both share and does a great job facilitating conversations that help bring us each to new points of understanding about ourselves and each other, and paves the way for personal growth, marriage growth, and re-connection to happen.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Mary was warm

My experience with Mary was warm, inviting, and very supportive. I felt heard and valued in many ways that I was missing in my life and had been for a long time. She helped me in so many ways with my life and mental struggles. If ever I seek counseling again, I will be reaching back out to Mary.

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Empathy, Compassion, and Hope

Megan was the perfect counselor when I needed space to grieve and process. She helped me move forward while honoring my loss. She affirmed me when I needed affirmation and offered support, advice, and validation throughout the range of feelings and emotions I needed to experience. She was exactly the person I needed when I most needed her.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Don't allow uncertainty to stop you!

I was hesitant about working with an online counselor but Robin has been amazing. In our short time together she has already helped me to understand things about myself and my feelings that I don't think I would have been otherwise able to process. Thank you so much!

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Respect

Respect, and the fact he does not just take my side but she's with me my errors in a kind way. Yet challenging

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Best choice in our 10 years of marriage

My husband and I have met with Adina for the past 6 months and it has truly been one of the best experiences of our 10 years of marriage. She carefully listened, thoughtfully inquired, and gave us clear and practical ways to work on our goals. Adina helped us meet every single one of our goals for therapy and I would recommend her to anyone. If you're wondering if this is worth the investment of time and money, let me settle it for you--it absolutely IS worth it! Make the choice to invest in your marriage and you won't regret it.

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Nathaniel Nevedal is truly a Blessing

Nathaniel Nevedal is truly a Blessing to my life. Nate has helped me through so many challenges that I did not think I could make it through. He is caring, calm, and wise. I value him as a counselor and as a brother in Christ.

November 25, 2025
Unprompted review

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