For my grandson I ordered a pyama in a wrong size. I noticed it in the e-mail confirmation and send them an e-mail if it would be possible to have the correct size. They adjusted it right away. I als... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently tried Cristiano Ronaldo’s underwear, and they’re absolutely top-tier. The quality is exceptional — the fabric feels premium, the fit is perfect, and they stay comfortable all day. These are... See more
Company replied
Responsive client service. Contacted them about a discount code they had offered me with last purchase, they replied quickly and it was immediately sorted. Fast delivery. And off course good quality p... See more
Company replied
Ronaldo products fully aligned with Ronaldo as an elite athlete and brand, simply OUTSTANDING. Ronaldo, if you happen to see that, you have to know, your mindset and endurance drives me doing extraord... See more
Company replied
Company details
Written by the company
Your official CR7 reseller! Unleash your inner champion with mycr7. Offering fashionable and sporty high-end underwear, socks and homewear for men and boys from CR7 Cristiano Ronaldo Underwear & Socks. Your official CR7 one-stop-shop - as an official reseller of CR7 products, we are very proud to offer our clients an almost unmatched variety of iconic underwear, pyjamas, homewear, bathrobes, and socks. At mycr7.ch & mycr7.eu, caring is one of our a fundamental core values. Embark on a journey through the CR7 universe, discovering premium products, rock-solid customer support, and a shopping adventure that satifies from start to finish. Get in touch with us via Chat, WhatsApp or email for lightning-fast assistance that adds an extra touch of assurance.
New client promotion
Get a discount on your first order
Visit our shop, sign up to our newsletter and get a discount on your first order.
Contact info
Landstrasse 105, 9490, Vaduz, Liechtenstein
- +4232333318
- info@mycr7.eu
- mycr7.eu
4.6
Excellent
291 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from mycr7
Hi Benjamin! Thank you for the great rating😊. We're glad the product quality met your expectations - we put a lot of care into it. Thanks for taking the time to share your experience, and we hope to see you again soon.
Best, Chris from your mycr7.eu-team
Super fast delivery, everything fine
Super fast delivery, top seller, everything perfect, would buy again anytime!
April 30, 2026
Reply from mycr7
Hi there! Thank you so much for your kind words😊. We're thrilled to hear the delivery was speedy and everything arrived perfectly. And thanks for taking the time to share your experience here - we really appreciate it!
Best, Chris from your mycr7.eu-team
good very hihi
April 14, 2026
Reply from mycr7
Hi Anna😊 Thank you so much for your great feedback😊. We’re really happy to hear you’re satisfied and hope to welcome you back again soon.
Best, Chris from your mycr7.eu-team
Reply from mycr7
Hi Danis! Appreciate your kind words! Great to hear you’re happy with your CR7 items – enjoy wearing them 🙌!
Best, Chris from your mycr7.eu-team
Reply from mycr7
Hi Rafael! Really appreciate your kind words😊. Great to hear you love it – and thanks again for your continued support🙏!
Best, Chris from your mycr7.eu-team
Very Good Brand
March 16, 2026
Reply from mycr7
Dear Riswan😊 - thank you very much for your positive feedback — we truly appreciate your support!🙌
Best, Chris from your mycr7.eu-team
I didn’t receive my order
March 9, 2026
Reply from mycr7
Hi Carlos😊, thank you for your feedback. According to the tracking information, your order has been successfully delivered, and we have clear confirmation of this. If anything is unclear, please feel free to contact our customer support at info@mycr7.eu – we’ll be happy to assist you and look into this together. If the situation has already been clarified, we would kindly ask you to update your review so that it reflects the situation fairly and accurately😊. Thanks a lot.
Best regards, Chris from your mycr7.eu-team
Reply from mycr7
Dear Tim😊 Thank you very much for your review! We’re delighted to hear that you like the look, material, and fit of our products. Enjoy your new items, and we hope to welcome you back again soon.
Best, Chris from your mycr7.eu-team
Perfectly arranged from ordering to delivery
From ordering to delivery, all over five stars.
Beautiful stylish packaging.
Thanks for the service!
February 20, 2026
Reply from mycr7
Dear Rui😊! Thank you for your great review! We're happy to hear you were satisfied. We always try to offer something for everyone, including special packaging options like the one you selected. Enjoy your products and we hope to service you again😊.
Best, Chris from your mycr7.eu-team
Reply from mycr7
Dear Dario😊! Thank you so much for your kind feedback😊 We’re really happy to hear that you had a great experience. We always strive to give our very best for our customers, so it means even more to us when this effort is noticed and appreciated. We’ll gladly pass on your lovely words to Anna. Thanks again for taking the time to share your experience with us😊!
Best, Chris from your mycr7.eu-team
Reply from mycr7
Hi Moni! Thank you so much for your kind feedback! We’re really happy to hear that you like the material and the packaging – that means a lot to us😊. Hope you enjoy your items and we’d love to welcome you back again soon!
Best, Chris from your mycr7.eu-team
Disappointment with Unboxing Experience
Hello,
I recently received my order placed on the CR7 website and, although the products arrived correctly, I would like to share my disappointment regarding the packaging.
Given the size of the CR7 brand and its values of excellence, I expected a more premium and carefully presented packaging. However, the items arrived only in plastic with a simple card, which made the unboxing experience fall well below expectations.
I believe that, just as Cristiano Ronaldo always aims to exceed expectations, the customer experience should also reflect that same standard of quality including more appealing, secure, and brand‑aligned packaging.
Thank you for your attention, and I hope this feedback can help improve future customer experiences.
Best regards,
Maria
February 1, 2026
Reply from mycr7
Hi Maria😊 Thank you for sharing your feedback. First of all, we’re happy to hear that your order arrived correctly and that you are satisfied with the products! We also appreciate your thoughts regarding the packaging, and your input will be forwarded to the relevant team for consideration😊.
Best, Chris from your mycr7.eu-team
Reply from mycr7
Hi Vitalijs😊! Thank you so much for your great feedback! We’re really happy to hear you had such a positive experience – and even more that you’ve already ordered from us multiple times📦. Your support truly means a lot to us😊.
Best, Chris from your mycr7.eu-team
Excellent and Quick help from customer…
Excellent and Quick help from customer service deck after wrong order of size. Everything was adjusted on time to receive correct and on-time delivery
January 23, 2026
Reply from mycr7
Dear Kelly😊 Thank you so much for your great feedback😊! We always try to do our best, so it’s really nice to hear this from you. We’re happy we could help quickly and make sure everything arrived on time. Enjoy your order and hope to see you again, soon.
Best, Chris from your mycr7.eu-team
Great quality
Fast delivery, easy payment, and great quality!!
Our son especially liked the surprise gift – one of the boxer shorts. Well done!
January 22, 2026
Reply from mycr7
Dear Katrin😊 thank you so much for your lovely feedback!😊 We’re really happy to hear that everything went smoothly and that you’re satisfied with the quality. And how nice that your son enjoyed the surprise gift – that makes us especially happy! Thanks again for your support and best, Chris from your mycr7.eu-team
Reply from mycr7
Hi RC! Thanks a lot for the 5⭐️! We’re very happy to hear you’re satisfied with the quality😊.
Best, Chris from your mycr7.eu-team
The size is very small..
The size is very small... i bought a XXL to feel it big, and is like a M or even S!
No tracking info
I love CR, but I won't buy again... another order was cancelled without explanation
December 29, 2025
Reply from mycr7
Dear Fernando😊 Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. However, we would like to clarify a few points for transparency. All our products include detailed size charts on the product pages, and our items are consistently reported as true to size in verified customer reviews. Orders are never cancelled without reason or communication, and every shipment is sent with a tracking reference and tracking link included in the shipping confirmation email.
If there was an issue with the fit, our customer support team would have been happy to assist, and returns or exchanges are always possible in line with our policy. Nevertheless, we value your feedback, as it helps us continuously improve our services😊.
Best regards, Chris from your mycr7.eu-team
Delivery very late
December 22, 2025
Reply from mycr7
Hello dear Jose, thank you for your feedback😊! The stated delivery time to your location is 5–11 business days, and your order was delivered within this timeframe, even during the peak season when shipping volumes are particularly high🚚. We communicate our delivery times transparently and fulfilled the order as announced. For this reason, we find this review misleading, as the delivery was clearly completed according to the stated conditions. However, thanks for being a valued client and we wish you much fun with your new products😊!
Best, Bettina from your mycr7.eu-team
Quick Delivery
I had ordered quite late and was worried that my order wouldn't be in time for Christmas. The delivery time was between 3-5 days so, I feared the worst. But I didn't need to worry. My package arrived in plenty of time! So, thanks for making my boys happy on Christmas Day!
December 19, 2025
Reply from mycr7
Dear Claire😊 thank you so much for your kind words! We’re really happy to hear that your order arrived in time and helped make your boys’ Christmas extra special🎄. Thanks for trusting us with your Christmas shopping – we hope to welcome you back again soon!
Best, Chris from your mycr7.eu-team
Amazing Site
Very fast shipping, good Quality and everything i ordered was very comfortable. Would absolutely order from them again.
November 23, 2025
Reply from mycr7
Hello there😊! Thank you for your kind words and for taking the time to leave a review 😊. We’re thrilled you’re happy with your order and look forward to welcoming you again. Thanks a lot!
Best, Chris from your mycr7.eu-team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.