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Mydiamonpainting Reviews 

391
•
TrustScore 5 out of 5

4.8

Handicraft
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Review summary

Created with AI, based on recent reviews

Looking at 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful designs, vibrant colors, and exceptional quality of the diamond painting kits, making every project fun and rewarding. Active buyers also deeply appreciate the remarkably fast shipping times, safe packaging, and the very user-friendly website that consistently offers a huge selection of wonderful choices. Though some customers noted occasional issues with missing pieces or incorrect items in their orders, many still found practical ways to successfully complete their creative projects. A few people also mentioned difficulties tracking packages, encountering communication hurdles, or experiencing unexpected delivery delays across multiple shipments.

What people talk about most

Product

Clients share deep satisfaction regarding the product, frequently praising the vast array of vibrant designs... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the vibrant colors and... See more

Delivery service

Consumers find delivery service to be efficient, with reviewers frequently noting that packages arrive... See more

Order

People report positive experiences with order, frequently highlighting fast shipping times and the high... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the platform is very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have ordered through My Diamond Paining three times and have found them to be very professional. I live in the United States and was leary of ordering outside the country. The website was user-fri... See more

Rated 5 out of 5 stars

This is a beautiful placard to place in your home upon completion. The colors are vibrant and eye catching. Fun project to work on. The set was complete. Nothing missing. A nice gift to give to family... See more

Rated 5 out of 5 stars

All the diamond paintings that I have received from My diamond painting have turned out beautiful. Already have 5 or six framed and hanging in my home. Then I have the ones that I received that I ha... See more

Rated 5 out of 5 stars

My job is seasonal, so at work I have completed at least 30 to 40 paint with diamonds. I love them. It’s very rewarding when I’ve completed each beautiful project!!

Company details

  1. Handicraft
  2. also in
  3. Art Handcraft
  4. Craft Store
  5. Gift Shop
  6. Handicrafts Wholesaler
  7. Paintings Store

Written by the company

We are committed to offer our customers a variety of the latest products.

Contact info

4.8

Excellent

TrustScore 5 out of 5

391 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.8

All reviews

(391)

107 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

It’s been months and I still haven’t…

It’s been months and I still haven’t received it yet. I received a mail telling me to rate the service. I would like to give it a good rate but how can I if I don’t receive what a purchase.

December 13, 2024
Unprompted review
Mydiamonpainting logo

Reply from Mydiamonpainting

Dear customer,
We are very sorry.
If you have not received the goods, please contact our customer service email:service@mydiamonpainting.com
We will help you check the order details, resend the package or refund you.
We will definitely give you a satisfactory after-sales service.
Sincerely,
Customer Service

Rated 5 out of 5 stars

Great products

Although it takes time to get my order, I do receive it in good condition and with all the things that are in the kits. Love the variety of the products.

December 10, 2024
Unprompted review
Rated 5 out of 5 stars

A good product

Well packed, everything available with clear and easy identification of the diamonds. Would certainly purchase from my diamond painting again. A ver good product.

September 4, 2024
Unprompted review
Rated 2 out of 5 stars

I ordered the Flamingo toy

I ordered the Flamingo toy. It came without any glue so I had to find a suitable product to use to attach the diamonds. I did so and am almost finished but ran out of pink diamonds. I have tried to contact the company to get more diamonds but appearently there is no way to contact them. . Therefore I am left with an unfinished product and unable to find diamonds to match the current ones.

August 27, 2024
Unprompted review
Rated 1 out of 5 stars

Have contacted MyDiamonpainting about…

Have contacted MyDiamonpainting about five times. I would like to make a purchase, but the drop-down for the states does not include PA

August 1, 2024
Unprompted review
Mydiamonpainting logo

Reply from Mydiamonpainting

Dear customer,
We are very sorry.
Due to our business adjustment, we are indeed unable to ship to this state temporarily. However, we can deliver to other states.
If your friends are in other states, we can ship to them.
Thank you for your understanding and kindness.
Sincerely,
Customer Service

Rated 3 out of 5 stars

I love the craft projects But??

I love the craft projects that your company has to offer us dyi artist, my only unlike with the “Paintings” is that all of the ; Ladies, Grandma’s, DYI Ladies, Funny Granny’s, Kids and Grandchildren is that the are All White!! I’ve talked about this with your company via text and no response? This isn’t a racial thing it’s just that there are A lot of Crayons in the Box!! We like to hang our Art with people that look like Us. So please make a attempt to add more Color/Crayons to your Art

July 17, 2024
Unprompted review

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