My Digital Guide Reviews 

1
TrustScore 3.5 out of 5

3.7

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Company details

  1. Computer Support and Service Company

Written by the company

Customers consistently praise Brian for being reliable, friendly and professional. With over 30 years’ experience in IT and telecoms, he’s known for clear communication, turning up on time and leaving every home clean and tidy — which is why so many local residents recommend him.


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3.7

Average

TrustScore 3.5 out of 5

1 review

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3.7

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(1)

1 review in the last 12 months

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Rated 5 out of 5 stars

Brian is so knowledgeable for all IT issues.

We've been having difficulties with the speed of our TV connection when trying to watch iPlayer. Brian is an absolute Gem of a find. From the initial contact we were able to make a very prompt appointment. Brian was very punctual, courteous and considerate too, even covering his shoes to protect our carpets. His use of analogies to explained the problems made it simple to understand.
He also advised us to keep a list when experiencing problems so he could more easily diagnose the issue.
Thank you Brian; we highly recommend him for any IT issues.

June 17, 2026
Unprompted review
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Reply from My Digital Guide

Thank you so much for those kind words Audrey. Welcome to the 'Guided' team.

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