My Divan Bed Reviews 

403
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 138 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention the fast delivery service, noting that orders arrive promptly and often ahead of schedule. Customers are also deeply impressed by the exceptional quality of the beds and headboards, describing them as sturdy, comfortable, and beautifully crafted. Additionally, buyers appreciate the helpful communication and smooth overall purchasing journey from start to finish. Some reviewers were not happy with certain assembly details, pointing out that essential fittings were tucked inside bases or that specific screws did not match expectations. A few individuals also noted that managing the heavy components or handling the packaging required extra effort during setup.

What people talk about most

Product

People report positive experiences with the product, noting that the beds are comfortable, sturdy, and look... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast shipping times and... See more

Quality

Customers had positive experiences with quality, expressing satisfaction and delight with their purchases.... See more

Order

Consumers find order to be positive, highlighting that placing orders online is simple and detailed.... See more

Service

Reviewers mention positive feedback about service, highlighting great experiences and strong recommendations.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order with lots of detail online about the product. They fulfilled the promise to let me know the delivery date in good time. Nice assembly and delivery, completely straightforward without... See more

Rated 5 out of 5 stars

Great communication by email when I had a query, fast delivery and on a Sunday which was great. Bed is gorgeous, I got emerald green colour is spot on, feels very sturdy, upgraded to the 26” headboar... See more

Rated 5 out of 5 stars

Great service from MyDivanBed Quick delivery and communication was great throughout. Thank you Adal. Quality of bed as expected. Looks good in the room. Plenty of storage space in the ottoman base... See more

Rated 5 out of 5 stars

I absolutely loved the headboard — it’s so pretty and the material feels really high quality. It looks even better in person than it did online and feels sturdy and well-made. Delivery was smooth and... See more


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Furniture Store

About My Divan Bed

Written by the company

 
DIVAN BEDS
OTTOMAN DIVAN BEDS
MATTRESSES
HEADBOARDS
SHOP ALL

From a divan bed to mattresses, to bed frames, to headboards, to furniture. We offer it all, quality products, direct from us delivered to your door. Hassle-free! At the best prices available online. What more could you ask for?

Shop now online with MyDivanBed.co.uk with a full peace of mind guarantee. We offer a full 3 year manufacturer guarantee with all our beds and we'll deliver it to your bedroom with optional assembly service.


Fast Free Delivery On All Beds & Mattresses | Klarna/Laybuy Available

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

403 reviews

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4.7

All reviews

(403)

132 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great delivery team poor delivery management bed seems ok cheap fixings.

Only 4 stars mainly because the delivery drivers from UCL kept their promise to deliver on the day even though their office tried to cancel earlier in the day. The delivery team drove over 600 miles on my set delivery day arriving at my address at 9.40pm to find their vans brakes were shot and had to be recovered by breakdown above and beyond by those gentlemen.

Bed is as I thought only came yesterday so can’t comment on how comfy as this is for occasional guests. Headboard fixings are cheap and broke straight away buy your own better quality. Hey it was £500 I didn’t expect gold plated fixings. Overall easy to order delivery office not great but outstanding delivery team.

April 14, 2025
Rated 5 out of 5 stars

Amazing bed at an amazing price

Amazing bed at an amazing price. I got it in cream and it’s absolutely gorgeous. Fast delivery as only took 4 working days to arrive. 10 minutes to put together. I’ve always had a divan bed but this one is the best one I owned. Mattress is comfortable as well. (Memory spring) 100% would recommend. Delivery driver and customer service were very communicative. Driver brought it inside for me because I was on my own and headboard was heavy which was a kind gesture as I didn’t pay for that service. Very pleased.

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

Quality item delivered quickly

Hadn’t used this company before and was also buying an item unseen but took the plunge because I’d seen other positive reviews and products were well priced with a good choice of fabrics and designs. I need not have worried, my headboard is lovely, great quality and I’m really pleased with the whole experience.

March 31, 2025
Rated 5 out of 5 stars

Came within a week

Came within a week. More then happy with service, just slight recommendation of more communication as in received order, in the warehouse, passed on to courier.
However considering I ordered a bed previously and 6 weeks later told would be delivered then cancelled on the day but didn’t inform me! So my Divan Bed was a pleasure to purchase from

February 28, 2025
Rated 4 out of 5 stars

Great value for money

Company, great! Customer Service, great! Delivery, great! Fabric samples were easy enough to purchase and beds look gorgeous! My only neg would be that the beds aren't as sturdy as I would have hoped but at the same time, when you aren't paying over £600 for a bed frame, what can one expect. So in that sense, great value for money! Especially with how the modern world works, we change decor more often than ever before and so the frame would easily last 4 to 5 years, or even more. I would recommend this company for sure. Fabric samples were easy enough to purchase and beds look gorgeous!

March 4, 2025

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