My Dream Holidays Reviews 

43
•
TrustScore 2.5 out of 5

2.3

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Rated 5 out of 5 stars

I have a big birthday next year 80 and want with my husband to go to Egypt to see the Pyramids. We went into the Spalding branch and Jocelyn was very helpful and arranged a trip for us. She answered... See more

Rated 1 out of 5 stars

I lost £850.00 through Dream holiday Ltd fraudsters buying tickets online . I feeling the anxiety and pain for not able to flight to Nigeria today. This is horrible company fraud , still in shock beca... See more

Rated 1 out of 5 stars

This company took payment for 2 return tickets. 1 day before departure we learnt the 2nd ticket didn't exist and were told to buy another return ticket and would be refunded for the duff ticket. We bo... See more

Rated 1 out of 5 stars

I have used these guys in the past but my last experience was horrible. I they reserved me a cheaper shit after a paid a deposit and then a week later were not available to collect the balance and sen... See more

Company details

  1. Travel Agency
  2. also in
  3. Airline Ticket Agency
  4. Travel Aggregator

Information provided by various external sources

Travel around the world with us.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

43 reviews

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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.3

All reviews

(43)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

I lost £850.00 through Dream holiday…

I lost £850.00 through Dream holiday Ltd fraudsters buying tickets online . I feeling the anxiety and pain for not able to flight to Nigeria today. This is horrible company fraud , still in shock because l was thinking about this . These scammers tried to take an additional £872.98 pound from my account again without my authorisation can you watch out for this name LMnext UK Ltd. If it wasn't for the bank they would have gotten away with this

December 15, 2023
Unprompted review
Rated 1 out of 5 stars

Don't use this Company

Wish I read the reviews before I booked. This company is the worst ever. I booked a trip to Paris with an Agent called ADAM. When my family and I went to the Airport we were told by the EasyJet staff that that our tickets were not valid, that the reference number belonged to someone else who travelled
a few months earlier. I had to rebook new tickets which were a lot more expensive.

PLEASE DON'T BOOK WITH THIS COMPANY. COMPLETE FRAUDSTERS.

October 20, 2023
Unprompted review
Rated 1 out of 5 stars

Bad experience 😪

Paid full £3,650.00 for flight, hotel, shuttle Three days before I fly to Thailand, had a message from Lovholiday thaPaidt my return flight, hotel and shuttle cancelled. How on Earth "Lovholiday" was involved when I booked with "Dream holiday/Dreamtravel" had to cancel my trip to London for my niece baby shower. Had to stay around to sort out my Thailand trip. Was a total nightmare and stress. Rang Dream Holiday/ dreamtravel and was told don't worry we will sort it out that ignore Lovholiday you booked with us etc etc. I waited all day right up to 4pm still nothing I had to Ring Etihad myself and sort out my return flight. Had to ring the Hotel in Thailand and re book. Also re book my shuttle all myself and paid it with my own money. They did refund me the hotel and shuttle money in the end but i end up doing all the work they had being paid for doing because time was running out on me and my family holiday and nothing was done as promised by Dream/travel holiday.
Me and my family was so sad and upset my kids was crying I was feeling the anxiety and its out had working savings and having to go through all this right up to the last moment. We still in shock as to what went on.
I will never recommend or advise anyone to book with this company stay very very far away.
Something dudgy going within this company. I think they need to be investigate. The staff gets very rude and arrogant when I try to confront them Samuel and Ryan they are. Not polite only nice when you book and give money after they cares nothing about customers emotion or the stress and sadness they cause.
Horrible Horrible company Fraud Fraud keep far away.

September 12, 2023
Unprompted review
Rated 1 out of 5 stars

Called lycafly and dream holidays…

Called lycafly and dream holidays pretended to be lycafly and toom 3500 British pounds for a flight from London to India. 2 of the 4 tickets were counterfeit. We called Saudi Airlines and Saudi said that these 2 tickets were never booked. We then had to book more expensive tickets for extra 2000. The guy we spoke to with dream holidays is RAHUL DAS all his no. Is blocked on wattsapp and call. No emails or no.s are working. We called lycafly and said that they don't even have an employee called Rahul das.

August 23, 2023
Unprompted review
Rated 1 out of 5 stars

My Dream are fraudsters and I will like…

I cry for help if anyone, can give me contact about this wicked and fake company or any organization i can report to. The collected money 781.67pounds from him to book ticket, till now no ticket no money. All there contact i have is blocked. Please anyone should help me!!! My Dream are fraudsters and I will like everyone to know and also Noone should transact any money business with them. The flight was canceled by The dream staff and never refund the money 💰back to me. LONDON TO JAMAICA 🇯🇲 FLIGHT ✈️, We're being calling them +44 20 3992 9368 and sending several emails but no response. I promise to escalate this scam more.

January 9, 2023
Unprompted review
Rated 1 out of 5 stars

If I could give 0 stars I would

If I could give 0 stars I would. These scammers tried to take an additional £200 without my authorisation. If it wasn’t for my bank they would have gotten away with this. DO NOT USE THIS COMPANY. Tried to report this to a manger at the company - I was passed to several agents and never got to speak to a manager, just passed from pillow to post - they promised me a call back which has not yet happened - probably because I cancelled any payment. I have had to cancel my card as they have my details beware!!!

March 23, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible company.booked before Covid

Terrible company.booked before Covid . They cancelled my flight and then asked for another 300 pound to change dates . Which sorry don’t have . Then you ring I don’t understand anyone of you no one speaks English well . Virgin airlines refunded this company my money on the 22 of last month. Virgin can’t belive this . I’m still waiting virgin airlines I can not fault they have emailed every day to see if I have received my refund but dream world I would love to no who the head of the company is . Cause how do any of you sleep at night taking so much money off people

May 15, 2021
Unprompted review
Rated 1 out of 5 stars

Very poor company have been trying to…

Very poor company have been trying to claim a refund for my holiday i was going on in April this year. I've emailed the company and kept get palmed off, explained to them that I'm ill and didn't need the stress and i had saved up for a while to go on this holiday, as neither myself due to being disabled and my husband dont work as he is my carer to just give me my refund as cant afford to lose the money. Got an email back apologisingfor me being ill but nothing on my refund. Sent another 5 emails but got no response. I tried emailing them again yesterday for my email not to go through. So now going to go to my bank and get a charge back section 75. Would advise others to do the same or go to credit card company if you paid that way. WARNING NEVER USE THIS COMPANY.

October 7, 2020
Unprompted review
Rated 1 out of 5 stars

Absolutely disgusted through this…

Absolutely disgusted through this COVID19 have not had the courtesy of a response regards my emails for the monies paid for my holiday back in January this year. You call the number given and it says mailbox is full, which really gives you a lack of faith !! I wouldnt use this company if my life depended on it. Stay well away

August 25, 2020
Unprompted review
Rated 1 out of 5 stars

Stay away

We have had a nightmare with this company, no-one will answer the emails or calls in regards to our holiday, which we have found out from our flight operator and hotel that there is no flight and the hotel is shut due to coronavirus, all we want is our money back!!!

July 19, 2020
Unprompted review
Rated 1 out of 5 stars

TERRIBLE company

Booked a holiday, was cancelled due to coronavirus, now they are refusing to answer emails or calls.

May 23, 2020
Unprompted review
Rated 1 out of 5 stars

i have emailed this company for…

i have emailed this company for information regarding the holiday that we have booked and I have had no response at all. I have phoned ATOL and they are an active company but wont get back to people and have our money

NEVER EVER USE THIS COMPANY

May 22, 2020
Unprompted review
Rated 1 out of 5 stars

This holiday was a night mare the hotel…

This holiday was a night mare the hotel was a disgrace to say it was a 4star it was not even a 1star the food was shocking the room was a disgrace the tiles on the floor where all broken the enamel on the bath was missing and all rusty and the all inclusive was only on parts of the day drinks stopped at 19.00 and started again at 21.00 and stopped again at 22.00

November 18, 2019
Unprompted review
My Dream Holidays logo

Reply from My Dream Holidays

Hi Ronnie,

Firstly we would like to apologies for the bad service you had in the hotel and if you can share your experience via email, so that we can share it with the hotel and see if anything can be done and which could be helpful for other clients who are going that hotel, as we strive hard in improving our service and your review will help us in all the possible ways.

Please send an email to admin@mydreamholidays.co.uk
Thank you once again for letting us know about the hotel experience.

Regards,
My Dream Holidays

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