My Equi Art Reviews 483

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently express their love for the beautiful and quality products, particularly the custom art pieces like horse portraits, which are cherished and seen as stunning artwork. Many people are impressed with how well their beloved horses are captured, noting the accurate likeness and the ability to reflect the animal's personality and spirit. The quality of items like sweaters, phone cases, and hats is frequently praised, with consumers highlighting the soft feel and overall excellent craftsmanship. However, some customers also noted issues with product accuracy, receiving cartoonish portraits that didn't resemble their horses or having inaccurate markings. There were also occasional complaints about damaged frames, late deliveries, or items arriving in incorrect sizes.

What people talk about most

Product

Consumers find product to be positive, with many expressing delight over the quality and likeness of their... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing delight that products like... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely LOVE the horse portrait that Equiart designed and created for my best friend’s birthday gift. She LOVES it SO much! I also have my own stunning Equiart portrait of my beloved horse, and I... See more

Rated 5 out of 5 stars

Such an amazing way to have your special horse truly captured and it looks absolutely amazing with any aesthetic. I had mine made to memorialize my heart horse and I cried for a day after I opened it.... See more

Rated 5 out of 5 stars

I received the most stunning artwork of my horse. Unfortunately that frame arrived damaged but a replacement was sent right away. I also ordered two coffee mugs which just start my day off perfectly!... See more

Rated 5 out of 5 stars

I absolutely LOVE My Equi Art, they make such beautiful and quality products. Their horse portraits are stunning. I am happy to say I have many pieces from My Equi Art’s collections, and they my very... See more


Company details

  1. Art Handcraft

Written by the company

My Equi Art creates fine art posters of horses. Every piece is handmade and unique, made out of your horse’s facial markings and head shape, by our artist Amalia Thoors.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

483 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Stunning artwork

I received the most stunning artwork of my horse. Unfortunately that frame arrived damaged but a replacement was sent right away. I also ordered two coffee mugs which just start my day off perfectly! Can't wait to pick out some more goodies!

June 19, 2025
Rated 1 out of 5 stars

Waited over a month/wrong size

Waited over a month. It was supposed to be a birthday gift. I ordered XXS. It finally came late, and it is XXXS.

June 18, 2025
My Equi Art logo

Reply from My Equi Art

Hi Kathryn,
I’m so sorry to hear about your experience, and I truly apologize for the mistake and delay. The size issue was due to a technical error in my webshop setup, and I completely understand how frustrating that must have been — especially since it was meant to be a birthday gift.

We will of course send you a new one in the correct size right away. I’ll reach out to you via email to make sure everything gets sorted as quickly as possible.

Thank you for your patience, and again, I’m deeply sorry for the inconvenience.

Warm regards,
Amalia

Rated 5 out of 5 stars

Precious memories…

I was so pleased with my purchases: a portrait, a beanie and two ball caps! They captured our horse beautifully - even down to the small dot on his nose that my kids referred to as his “button”. When you pushed it - he’d wiggle his nose. :) Precious memories of a horse who helped raise our two daughters, of a life well lived until 33 and a soul we miss dearly. Thank you!

May 28, 2025
Rated 1 out of 5 stars

a disappointment

Hey,
Unfortunately, I couldn't get in touch with the company, even though I tried several times via Instagram, email, etc.
The package was left at customs.

May 13, 2025

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