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My Equi Art Reviews 484

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TrustScore 4.5 out of 5

4.6

Art Handcraft
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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently express their love for the beautiful and quality products, particularly the custom art pieces like horse portraits, which are cherished and seen as stunning artwork. Many people are impressed with how well their beloved horses are captured, noting the accurate likeness and the ability to reflect the animal's personality and spirit. The quality of items like sweaters, phone cases, and hats is frequently praised, with consumers highlighting the soft feel and overall excellent craftsmanship. However, some customers also noted issues with product accuracy, receiving cartoonish portraits that didn't resemble their horses or having inaccurate markings. There were also occasional complaints about damaged frames, late deliveries, or items arriving in incorrect sizes.

What people talk about most

Product

Consumers find product to be positive, with many expressing delight over the quality and likeness of their... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing delight that products like... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely LOVE the horse portrait that Equiart designed and created for my best friend’s birthday gift. She LOVES it SO much! I also have my own stunning Equiart portrait of my beloved horse, and I... See more

Rated 5 out of 5 stars

Such an amazing way to have your special horse truly captured and it looks absolutely amazing with any aesthetic. I had mine made to memorialize my heart horse and I cried for a day after I opened it.... See more

Rated 5 out of 5 stars

I received the most stunning artwork of my horse. Unfortunately that frame arrived damaged but a replacement was sent right away. I also ordered two coffee mugs which just start my day off perfectly!... See more

Rated 5 out of 5 stars

I absolutely LOVE My Equi Art, they make such beautiful and quality products. Their horse portraits are stunning. I am happy to say I have many pieces from My Equi Art’s collections, and they my very... See more

Company details

  1. Art Handcraft

Written by the company

My Equi Art creates fine art posters of horses. Every piece is handmade and unique, made out of your horse’s facial markings and head shape, by our artist Amalia Thoors.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

484 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great work

Great work! My only suggestion on the phone case would be to find a way to integrate some grip pads on the sides….it’s slick! But the artwork and quality are flawless!!!

February 16, 2023
Rated 4 out of 5 stars

The product is nice

The product is nice. Hard if you have as solid color horse, but with markings looks great. A little slow on the communication, i assuming because of the time difference. But overall happy with the product.

February 2, 2023
Rated 5 out of 5 stars

I have purchased several items from My…

I have purchased several items from My Equi Art over the last couple of years and have found the ordering process very simple and straightforward. All of my products have turned out so well too! I definitely recommend them:)

December 25, 2022
Rated 1 out of 5 stars

Never arrived

I was very excited to gift a candle to my brother. Unfortunately, the candle never arrived and I emailed multiple times to follow up and did not recieve a response. Very disappointing! I have paid for a candle that I never received.

December 20, 2022
Unprompted review
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Reply from My Equi Art

Hi Paige! I’m so sorry to read this. I haven’t reviewed any emails from you. Due to the carrier it says it was delivered to you this Tuesday. Didn’t it arrive? I will email you with the full tracking link so we can follow up. Best, Amalia

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