Myfabrics Reviews 

982
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Lovely quality fabrics. Good pricing. Would have given 5 stars but for the fact that delivery was very slow from placing order. But if you aren’t working to a time critical schedule, then you c... See more

Company replied

Rated 1 out of 5 stars

I ordered outdoor waterproof fabric for recovering a customers garden furniture. The fabric has faded shockingly and unevenly in very little time. I've tried to contact myfavrics, but they appear t... See more

Rated 5 out of 5 stars

After reading some of the reviews here, I was hesitant to order, but they were the only supplier of a type of German Christmas crafting paper I really wanted. So I thought I'd try it and after my ord... See more

Company replied

Rated 5 out of 5 stars

Order placed on 30/10/25 received on the 7/11/25, exactly in the delivery window given at time of order. Fabrics are fabulous quality and better in real life than on the screen.This was my first ord... See more

Company replied

Company details

Written by the company

Would you like to sew your own clothes? Or give something homemade as a gift? At myfabrics.co.uk, you’ll find everything you need for sewing! Among our wide range of over 7000 fabrics and 5000 haberdashery items, you’re sure to find just what you’re after, all easy to order online. Prior to that, you can arrange to have some swatches posted to you. We have been supporting our customers in their creative projects for over 20 years. It gives us great pleasure to enable them to use our products for a creative activity that brings relaxation, fun and DIY success to their homes.


Contact info

3.7

Average

TrustScore 3.5 out of 5

982 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(982)

31 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Despite their name this is a German company…

As others I was also fooled by the name “myfabrics.co.uk” and totally believed this to be a British company when it’s actually in Germany. No one reads T&Cs, they know this, so there’s nothing the customer can do about it. I contacted their customer service dept to ask why I haven’t received my order yet, but it seems no one is manning their email. I can’t comment on the fabric as after 9 days it still hasn’t arrived. UPDATE: See below the exact same textbook response they give to every low star review on here. Their website and emails are all clearly pre-written as they expect negative feedback from mislead customers.

April 7, 2024
Unprompted review
Myfabrics logo

Reply from Myfabrics

Dear Customer,
Thank you very much indeed for taking the time to submit this review.

MyFabrics.co.uk delivers from Germany to the United Kingdom, as well as many other European markets, and this fact is clearly communicated in our Terms & Conditions, which must be agreed to when making a purchase on our website.

We are utterly sorry to read about the issue with your order.
Please contact us at support@myfabrics.co.uk so that we can look into the matter more closely.

Rated 5 out of 5 stars

A very large range of fabrics.

A very large range of fabrics.
Easy to use website.
Postage costs acceptable.

April 4, 2024
Unprompted review
Myfabrics logo

Reply from Myfabrics

Dear Customer,

Thank you very much indeed for taking the time to submit such a fantastic review!

Your satisfaction with both our products and service will always remain our top priority.

We very much look forward to hearing from you quite soon!

Rated 1 out of 5 stars

Same product code different fabric

I have ordered previously from this company and wanted more of the same fabric. I looked up the same product code to order more but the fabric I received, a tartan, was a different fabric. A larger check and was stretch fabric, not mentioned in the product heading as other tartans listed are. Of course if I had scrutinised the whole listing I would have seen the 2 % spandex but my mistake was to assume the same product code would mean the same product!
The company states no risk purchase, BUT and it’s a big but, if you want to return an order you have to pay for the postage AND customs duties because despite a .co.uk web address the return address is in Germany, thus making any refund negligible.
I will contact the company directly about these issues but fear I will have to try to sell this on - with accurate info, but just to warn other customers to check every inch of small print before ordering!

March 15, 2024
Unprompted review
Myfabrics logo

Reply from Myfabrics

Dear Customer,

Thank you very much indeed for taking the time to submit this review.

We are utterly sorry to read that you are not satisfied with your order.

Our shop codes are unique.

MyFabrics.co.uk delivers from Germany to the United Kingdom, as well as many other European markets, and this fact is clearly communicated in our Terms & Conditions, which must be agreed to when making a purchase on our website.

Please contact us at support@myfabrics.co.uk so that we can look into the matter more closely.

Rated 4 out of 5 stars

This company delivers from Germany not the UK

The fabric is lovely , really pleased with it BUT I did not know this was being delivered from Germany. Having read other reviews it is in the terms and conditions, that despite watching Dr Who I did not read. I really think for transparency it should be clear on the website that despite being a co.uk website it infact being shipped from Germany. I would not have ordered if I had known as if I require more I will have to wait for delivery as this is a renovation project not ideal.

March 12, 2024
Unprompted review
Myfabrics logo

Reply from Myfabrics

Dear Customer,
Thanks for the review.
MyFabrics.co.uk delivers from Germany to the United Kingdom, as well as many other European markets, and this fact is clearly communicated in our Terms & Conditions, which must be agreed to when making a purchase on our website.
We apologise for any inconvenience.

Rated 5 out of 5 stars

Lovely fabrics and good quality

Lovely fabrics and good quality - easy to order - quick to deliver

March 8, 2024
Unprompted review
Myfabrics logo

Reply from Myfabrics

Dear Customer,

Thank you very much indeed for taking the time to submit such a fantastic review!

Your satisfaction with both our products and service will always remain our top priority.

We very much look forward to hearing from you quite soon!

Rated 1 out of 5 stars

Shocking service

Shocking service. Avoid. Took 3 days to acknowledge order. It comes from Germany but doesn’t tell you that.
A week on parcel still in Germany.
Spent alot of money and now regretting it and wishing I hadn’t bothered.
AVOID

March 2, 2024
Unprompted review
Myfabrics logo

Reply from Myfabrics

Dear Customer,
Thank you very much indeed for taking the time to submit this review.
We are utterly sorry to read about the issue with your order.
MyFabrics.co.uk delivers from Germany to the United Kingdom, as well as many other European markets, and this fact is clearly communicated in our Terms & Conditions, which must be agreed to when making a purchase on our website.
Please contact us at support@myfabrics.co.uk so that we can look into the matter more closely.

Rated 5 out of 5 stars

Great choice

Great choice, great value,good quality. Fast delivery

February 10, 2024
Unprompted review
Myfabrics logo

Reply from Myfabrics

Dear Customer,

Thank you very much indeed for taking the time to submit such a fantastic review!

Your satisfaction with both our products and service will always remain our top priority.

We very much look forward to hearing from you quite soon!

Rated 1 out of 5 stars

leather button, wrong shade.

I bought a leather button in 2 sizes, same colour. The smaller buttons were darker and did not match. They were for one coat. I submitted photos via email 3 weeks ago. After an email saying they’d look into it and a follow up email I have no d’infinitive response. I won’t use this company again.

February 2, 2024
Unprompted review
Myfabrics logo

Reply from Myfabrics

Dear Customer,
Thank you very much indeed for taking the time to submit this review.
We are utterly sorry to read that you are not satisfied with your order.
Please contact us at support@myfabrics.co.uk so that we can look into the matter more closely.

Rated 1 out of 5 stars

Extremely unprofessional company

I was looking for uplhostery fabric so ordered sample,i need to pay for postage to get sample (all other retailers send this free) and till date i have not received the samples,when contacted customer services,i was told that it was sent by non-prirority postage,so frustrating

I won’t recommend this retailer for any kind of fabric purely based in customer experience i got

February 6, 2024
Unprompted review
Myfabrics logo

Reply from Myfabrics

Dear Customer,
Thank you very much indeed for taking the time to submit this review.
We are utterly sorry to read about the issue with your order.
Please contact us at support@myfabrics.co.uk so that we can look into the matter more closely.

Rated 5 out of 5 stars

Excellent all round

Excellent all round, have used these guys for nearly 10 years, always perfect and quick service

February 6, 2024
Unprompted review
Myfabrics logo

Reply from Myfabrics

Dear Customer,

Thank you very much indeed for taking the time to submit such a fantastic review!

Your satisfaction with both our products and service will always remain our top priority.

We very much look forward to hearing from you quite soon!

Rated 5 out of 5 stars

Good quality fabric as described

January 20, 2024
Unprompted review
Myfabrics logo

Reply from Myfabrics

Dear Customer,

Thank you very much indeed for taking the time to submit such a fantastic review!

Your satisfaction with both our products and service will always remain our top priority.

We very much look forward to hearing from you quite soon!

Rated 4 out of 5 stars

Great range of fabrics at a good price

Great range of fabrics at a good price, however delivery time is a bit lengthy.

I ordered on 04/01/24 and it arrived on 18/02/24

January 24, 2024
Unprompted review
Myfabrics logo

Reply from Myfabrics

Dear Customer,

Thank you very much indeed for taking the time to submit such a great review!

Your satisfaction with both our products and service will always remain our top priority.

We are hard at work to further reduce our delivery times to the UK and ensure high service standards on the part of our carrier at all times.

We very much look forward to hearing from you quite soon!

Rated 5 out of 5 stars

Great delivery service

Great delivery service. Great quality product

January 23, 2024
Unprompted review
Myfabrics logo

Reply from Myfabrics

Dear Customer,

Thank you very much indeed for taking the time to submit such a fantastic review!

Your satisfaction with both our products and service will always remain our top priority.

We very much look forward to hearing from you quite soon!

Rated 5 out of 5 stars

Nice fabric.

January 18, 2024
Unprompted review
Myfabrics logo

Reply from Myfabrics

Dear Customer,

Thank you very much indeed for taking the time to submit such a fantastic review!

Your satisfaction with both our products and service will always remain our top priority.

We very much look forward to hearing from you quite soon!

Rated 5 out of 5 stars

Good quality material

Good quality material. Worth the wait and would be happy to buy from this company again

January 12, 2024
Unprompted review
Myfabrics logo

Reply from Myfabrics

Dear Customer,

Thank you very much indeed for taking the time to submit such a fantastic review!

Your satisfaction with both our products and service will always remain our top priority.

We very much look forward to hearing from you quite soon!

Rated 5 out of 5 stars

I love this site

I love this site. The fabrics are beautiful quality and the customer service is excellent

December 19, 2023
Unprompted review
Myfabrics logo

Reply from Myfabrics

Dear Customer,

Thank you very much indeed for taking the time to submit such a fantastic review!

Your satisfaction with both our products and service will always remain our top priority.

We very much look forward to hearing from you quite soon!

Rated 5 out of 5 stars

The fabric is just what I wanted

The fabric is just what I wanted. Good quality and great value. I will definitely be shopping there again.

December 12, 2023
Unprompted review
Myfabrics logo

Reply from Myfabrics

Dear Customer,

Thank you very much indeed for taking the time to submit such a fantastic review!

Your satisfaction with both our products and service will always remain our top priority.

We very much look forward to hearing from you quite soon!

Rated 1 out of 5 stars

Parcel took a lot longer than I…

Parcel took a lot longer than I expected. Cotton fabric is nothing like I thought it would be. I was expecting cotton jersey, not plain very hard cotton.
Not that I could send 1 1/2 meter back, but invoice had been cut out of the bag.

November 30, 2023
Unprompted review
Myfabrics logo

Reply from Myfabrics

Dear Customer,
Thank you very much indeed for taking the time to submit this review.
We are utterly sorry to read that you are not satisfied with your order.
Please contact us at support@myfabrics.co.uk so that we can look into the matter more closely.

Rated 5 out of 5 stars

Great quality fabrics

Very pleased with the quality of their fabric just a shame delivery takes so long, but it is coming from Germany so I'll be patient & order in plenty of time

November 9, 2023
Unprompted review
Myfabrics logo

Reply from Myfabrics

Dear Customer,

Thank you very much indeed for taking the time to submit such a great review!

Your satisfaction with both our products and service will always remain our top priority.

We are hard at work to further reduce our delivery times to the UK and ensure high service standards on the part of our carrier at all times.

We very much look forward to hearing from you quite soon!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look