We've bought various Fabulosa products from B&M, but recently we had a £5 discount in our local newspaper 'The Sentinel' if you spent over £20, so did an online order,easy to do and free delivery also... See more
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Review summary
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Reviews shaping this summary
First of all it was late, sent 2 emails requesting an update but got no replies, only acknowledgements they’d received emails. Tried phoning customer service, complete waste of time, no one answered... See more
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Love the products especially the smells. Delivery took a while with limited tracking. It has put me off online ordering again. But I will continue to buy from the shops. Edit. I don't feel the need... See more
Company replied
Absolutely obsessed with Fabulosa products 😍✨ The scents are incredible and honestly I think I’m addicted to buying them now 😂 I usually shop online because the promotions and deals are absolu... See more
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Company details
About Fabulosa
Written by the company
At Fabulosa our belief is simple... everyone should Feel Fabulosa, Look Fabulosa and Smell Fabulosa. Fabulosa is not bound by the limitations that many cleaning brands face and continues to bring scent-sational fragrance to our customers in and around the home.
For four years, we have been delighting our community of passionate and loyal customers with products to stimulate all senses, across home, garden, car, pet and much more! With our innovative approach to lead the way in fragrance, we make this promise to you... to continue being the perfect partner for all your household needs.
Our 4-in-1 action formula kills 99.9% of bacteria and viruses, cleans and shines, provides long-lasting freshness and eliminates odours; meaning Fabulosa doesn't just lift dirt alone, we spread ‘That Fabulosa Feeling’.
Contact info
Unit 8, Airfield Road, CW5 6LQ, Nantwich, United Kingdom
- 01270 449040
- info@myfabulosa.co.uk
- myfabulosa.co.uk
3.8
Great
2K reviews
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The Fabulosa bubble is ready to burst
The Fabulosa bubble is beginning to burst.
After loving these products and getting several family and friends to buy bundles, the ‘shine’ has definitely worn off.
I bought some ‘Scented Toilet Paper’ which had no scent on it whatsoever.
I had a couple of orders cancelled, with no reason why.
My latest bundle, included the
‘Sky Rose Fabric Softner and Liquid Scent Booster Gel’
Honestly not even a hint of any scent at all. Hardly any scent coming from the bottles and none at all all my clothes after washing them.
I tried again yesterday, putting a lot more of each product in my washing machine -
Again nothing at all, not even the slightest whiff of an aroma.
I wore a polo top I’d washed weeks ago with Lenor, yesterday, the scent was still strong and noticeable.
Unfortunately, the old saying is true you really do get What You Pay For !
Really disappointed and a bit embarrassed recommending it to so many people !
May 12, 2026
Unprompted review
Reply from Fabulosa
Hey,
We’re really sorry to hear how disappointed you’ve been with your recent experiences, especially after being such a loyal supporter of Fabulosa and recommending us to family and friends.
From the products mentioned, it sounds like this may have been a TikTok Shop order. We’re particularly concerned to hear your comments regarding the scent performance of the products, as well as the cancelled orders, as this is certainly not the experience we want our customers to have.
Please could you contact our customer care team at info@myfabulosa.co.uk with your order details so we can investigate this further for you.
Your support has genuinely meant a lot to us, and we’d really appreciate the opportunity to look into this and help restore your confidence in the brand.
Warm regards,
The Fabulosa Team
Great products and great price
May 1, 2026
Unprompted review
Reply from Fabulosa
Hey Jill,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
Bottles had leaked but had no response…
Bottles had leaked but had no response from company . It's cheap so it's not too much of an issue but would of preferred not to be ignored.
April 15, 2026
Unprompted review
Reply from Fabulosa
Hey Autumn,
We’re sorry to hear your bottles arrived leaked and that you didn’t receive a response from us. That’s certainly not the experience we want for our customers. Please email your order number and details to info@myfabulosa.co.uk so our team can look into this for you and help resolve the issue.
Thanks,
Team Fabulosa
Love products really miss the laundry…
Love products really miss the laundry pods please get them back in stock
May 12, 2026
Unprompted review
Reply from Fabulosa
Hey,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
Love my order
Love my order, but I wish you still did the blueberry sugar
April 30, 2026
Unprompted review
Reply from Fabulosa
Hey Dawn,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
2 orders not received
2 orders, both cancelled after waiting for delivery, both either lost or damaged. Very poor
May 12, 2026
Unprompted review
Reply from Fabulosa
Hey Sarah,
We’re very sorry to hear about your experience and understand how frustrating this must have been. From the information provided, it sounds like these orders may have been placed via TikTok Shop. Unfortunately, on rare occasions orders can be cancelled if parcels are lost or damaged in transit. We sincerely apologise for the inconvenience caused and appreciate your feedback.
Thanks,
Team Fabulosa
Quick delivery
Quick delivery. Great value. Superb products and fresh smell!
May 11, 2026
Unprompted review
Reply from Fabulosa
Hey Gail,
Thank you so much for your lovely review! We're absolutely thrilled to hear that you’re enjoying your Fabulosa products. Your kind words mean the world to us and inspire our team to keep creating fabulous fragrances and cleaning solutions you'll love.
Thanks again for choosing Fabulosa,
Warm Regards,
The Fabulosa Team ✨
I am use to this brand of fabulous…
I am use to this brand of fabulous cleaning products but I was more intrigued with this scent I’d winter angel.
The scent is lovely and strong and lingers in the house for ages highly recommend you try this new scent you will not be disappointed.
May 2, 2026
Unprompted review
Reply from Fabulosa
Hey Hazel,
Thank you so much for your lovely review! We're absolutely thrilled to hear that you’re enjoying your Fabulosa products. Your kind words mean the world to us and inspire our team to keep creating fabulous fragrances and cleaning solutions you'll love.
Thanks again for choosing Fabulosa,
Warm Regards,
The Fabulosa Team ✨
Fabulosa bundles
Was not the best start being a new customer with stuff leaking in the bag they came in and tiktok would not credit as all the other bottles were wet, probably from couriers throwing the boxes around, it's happened twice now and not sure if i will buy again, the products themselves do smell fantastic though just pity the way they are packed
April 19, 2026
Unprompted review
Reply from Fabulosa
Hey Phil,
Thank you for taking the time to leave your feedback. We’re very sorry to hear that your order arrived leaking, especially as a new customer experience. We completely understand how disappointing this must have been, particularly as it has happened more than once.
While we’re delighted to hear you enjoyed the fragrances, this is certainly not the standard we aim to provide. Your comments regarding the packaging and handling during transit have been noted and will be shared with the relevant teams for review.
Please do reach out to our Customer Service team directly, who will be happy to look into this further for you.
We truly appreciate your honest feedback and hope we may have the opportunity to provide you with a much better experience in the future.
Thanks,
Team Fabulosa
Love these products smell lush and…
Love these products smell lush and excellent at removing dirt n grime
May 11, 2026
Unprompted review
Reply from Fabulosa
Hey Toni,
Thank you so much for your lovely review! We're absolutely thrilled to hear that you’re enjoying your Fabulosa products. Your kind words mean the world to us and inspire our team to keep creating fabulous fragrances and cleaning solutions you'll love.
Thanks again for choosing Fabulosa,
Warm Regards,
The Fabulosa Team ✨
Great products just perfect !
May 10, 2026
Unprompted review
Reply from Fabulosa
Hey Lynn,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
The price was fantastic for how many…
The price was fantastic for how many products I got. They smell amazing and clean very well
May 1, 2026
Unprompted review
Reply from Fabulosa
Hey Vicky,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
Love this brand
Love this brand, smells are amazing and love the pet friendly ones
April 9, 2026
Unprompted review
Reply from Fabulosa
Hey Susan,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
Excellent
Great products and love the smell. Excellent service from seller. Definitely buy from them again.
May 1, 2026
Unprompted review
Reply from Fabulosa
Hey Karen,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
The product was good leaving the house…
The product was good leaving the house smelling fab and is long lasting good value products
May 7, 2026
Unprompted review
Reply from Fabulosa
Hey Margaret,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
Bought the 'bundle' for a very…
Bought the 'bundle' for a very reasonable price to try it as I'd not used this brand before. Having normally used Zoflora and Purdy and Fig, and to be honest it was getting expensive and not something I could prioritise spending money on. Was delighted with this product and the lovely long lasting fragrance. I will definitely using this again and again. Having bought online I thought I'd have to wait ages for delivery but was on my doorstep in 3 days.
April 7, 2026
Unprompted review
Reply from Fabulosa
Hey Denize,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
Fabulosa disinfectant
I love the smell of these disinfectants, they make everywhere smell lovely. My favourite is lemon sherbet, I also love the winter angel and cotton fresh. I even use it in the washing machine. I had trouble finding these in my local shop,so I ordered them online. I have enough to last about a year now. Easy to order and very quick delivery.
April 24, 2026
Unprompted review
Reply from Fabulosa
Hey Pam,
Thank you so much for your lovely review! We're absolutely thrilled to hear that you’re enjoying your Fabulosa products. Your kind words mean the world to us and inspire our team to keep creating fabulous fragrances and cleaning solutions you'll love.
Thanks again for choosing Fabulosa,
Warm Regards,
The Fabulosa Team ✨
Love it
Absolutely love this stuff if you love snow fairy from lush you will definitely love this stuff
May 5, 2026
Unprompted review
Reply from Fabulosa
Hey Michelle,
Thank you so much for your lovely review! We're absolutely thrilled to hear that you’re enjoying your Fabulosa products. Your kind words mean the world to us and inspire our team to keep creating fabulous fragrances and cleaning solutions you'll love.
Thanks again for choosing Fabulosa,
Warm Regards,
The Fabulosa Team ✨
I love all the Fabulosa products
I love all the Fabulosa products
Being a cleaner as a job myself find i get lots of compliments of how fresh smelling it leaves the house 💕
May 6, 2026
Unprompted review
Reply from Fabulosa
Hey Denise,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
2 bottles where missing plus one bottle…
2 bottles where missing plus one bottle was broken and if it’s just been thrown in the back of a van ??
April 23, 2026
Unprompted review
Reply from Fabulosa
Hey Kevin,
We’re very sorry to hear that your order arrived with items missing and one bottle damaged. This is certainly not the experience we want for our customers.
Please contact our customer care team with your order details so we can investigate this further and arrange a resolution for you as quickly as possible at info@myfabulosa.co.uk.
We sincerely apologise for the inconvenience caused and appreciate you bringing this to our attention.
Warm regards,
The Fabulosa Team
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