Myfamilyshop Reviews 

89
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the fantastic products, noting that the items are top-quality, safe, beautifully crafted, and thoughtfully chosen with families and everyday needs in mind. Consumers frequently highlight the amazing variety of offerings, ranging from non-toxic household goods to wonderful skincare items and relaxing home fragrances. Some reviewers were happy with the prompt delivery service, mentioning that packages arrive quickly and securely. People also noted that the ordering process is completely hassle-free and smooth from start to finish. Additionally, buyers appreciated the careful packaging, regular updates, and the cute little free gifts included in their deliveries.

What people talk about most

Product

Users describe positive interactions with product, expressing deep satisfaction and appreciation for the... See more

Delivery service

People report positive experiences with delivery service, highlighting that ordering is easy and items arrive... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the reliable products... See more

Service

Clients share positive opinions on service, noting that the purchase process is hassle-free and items arrive... See more

Order

Reviewers highlight positive experiences regarding their orders, praising the process as easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

MyFamilyShop is an absolute gem! It’s the perfect place to find everything you need for your family - from non-toxic household products and top-quality supplements to beautifully crafted wooden toys... See more

Rated 5 out of 5 stars

I have recently shopped twice with My Family Shop & find the company delightful to deal with. Their webpage is easy to navigate and use, I am very happy with the products which I have purchased and i... See more

Rated 5 out of 5 stars

I recommend Biocos products, I really liked them. Face mask, serum and cream. for all skin types. I really like scented candles and home fragrances. MADEKING, this product, wonderful, pleasant sme... See more

Rated 5 out of 5 stars

First time ordering! Very happy customer. Kept me updated on my order from start to finish. Delivery was prompt. Packaging had a lovely homely feel to it with the added sample & thank you card . Wil... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

89 reviews

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4.8

All reviews

(89)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

When I first opened the box was…

When I first opened the box was obsessed of the beautiful smell. The products are well packeted. My daughter love them so much. I can't stop to smell the box. Really need to know what kind of perfume is this 🥰❤️

January 29, 2026
Myfamilyshop logo

Reply from Myfamilyshop

Hi, thank you so much for your wonderful review. Please reach out to orders@myfamilyshop.co.uk and we will send you the link to the perfume. Every parcel is sprayed with bespoke perfumes that are sold on My Family Shop

Rated 5 out of 5 stars

Brilliant service and products

I have recently shopped twice with My Family Shop & find the company delightful to deal with. Their webpage is easy to navigate and use, I am very happy with the products which I have purchased and in particular, their service is brilliant. The service is fast, they keep you updated with regular emails and the packages which you receive are lovely. Well done to the team.

November 29, 2025
Rated 5 out of 5 stars

Amazing service

Amazing service. So nice to support a small business in UK making tailored designs that look fantastic! Came within a couple of days of order. Very happy.

November 28, 2025
Rated 5 out of 5 stars

A Truly Wonderful Family Shop!

MyFamilyShop is an absolute gem! It’s the perfect place to find everything you need for your family - from non-toxic household products and top-quality supplements to beautifully crafted wooden toys and so much more. Every item is carefully chosen with families’ health and happiness in mind.
The owner, Aiste, is truly amazing, passionate, knowledgeable, and always ready to help. You can tell she genuinely cares about her customers and the products she offers.
I highly recommend MyFamilyShop to anyone looking for the best quality, safe, and thoughtful products for their family. It’s a shop built with love and integrity, and it shows in every detail! ❤️

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing shop

Amazing shop . Packing so nice and smells amazing. Definitely packed with every detail and love 🥰. Love products. Definitely ordering again

October 3, 2025
Rated 5 out of 5 stars

Fast delivery

Fast delivery! Lovely packaging with some little freebies too! Will definitely look to order again in the future.

September 26, 2025
Rated 5 out of 5 stars

Super hydrating Biodance masks

I love the Biodance masks—they're so hydrating, and I see results instantly. Plus, the fast shipping and delivery are a lifesaver when I'm in desperate need of a face mask!

August 2, 2025
Rated 1 out of 5 stars

Wrong product received

Wrong product received

I received the wrong product (a cheaper brand) than what I had ordered. I sent an email stating there was something wrong with my order and attached a photo but have heard nothing since.

Considering when it was delivered, it was apparently left in a ‘safe place’ of an enclosed porch (dear reader, we have no enclosed porch), it was left at the front door in a plant pot. Go figure.

August 5, 2025
Myfamilyshop logo

Reply from Myfamilyshop

Dear Customer,

We sincerely apologize for the mix-up regarding your order. While human errors can occur, please rest assured that we are committed to resolving any issues promptly. Your order has been corrected, and the correct product is now on its way to you.

Thank you for your understanding, and we truly appreciate your patience during this time. Every customer is important to us, and we value your satisfaction.

Warm regards,

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