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See what reviewers are saying

Rated 1 out of 5 stars

They will scam your grandma or grandpa out of 200 dollars. Beware! None of their services are worth it you can get the programs installed for free if you download them yourself. They had issues with... See more

Rated 5 out of 5 stars

What a great bunch of consultains willing to take the time to help a NON Computer person through the process of getting my computer back on line and working correctly. Walking me step by step through... See more

Rated 5 out of 5 stars

I talked to three different people during my service call. All three were very helpful. I appreciated that I was handed off to someone who had expertise on Macs. When I apologized for my lack of know... See more

Rated 5 out of 5 stars

At first I was very leary of the call I got since I thought I was contacting Hotmail directly..........after several discussions with the techs and staff, especially Jared Moss, I was completely com... See more

Company details

  1. Computer Repair Service
  2. Computer Accessories Store

Information provided by various external sources

The experts at My Fast PC can provide you with the tech support that you need to stay in control of your personal computer. Technology is changing so quickly that you should only trust certified experts with your personal computer. With state of the art software we can remotely connect to your computer, diagnose your problems and have one of our many certified techs quickly fix your computer.


Contact info

3.8

Great

TrustScore 4 out of 5

520 reviews

5-star
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Rated 5 out of 5 stars

2015 Experience

Thanks so much for taking care of this for me so that I would not have to bring to Best Buy and wait for my computer. I was scared to death that I was going to lose my work.

Thanks again. Great Job!

June 2, 2015
Unprompted review
Rated 5 out of 5 stars

clean

you help with my pc problems, in a timely manner. I would use you again
thanks \

June 1, 2015
Unprompted review
Rated 5 out of 5 stars

Good job!

You all did a really great job getting my computer fixed, up and running in a very reasonable time, were helpful and explained what you were going to do and at what cost! Thank you!!

May 31, 2015
Unprompted review
Rated 3 out of 5 stars

Did not complete the job

No one called me or left a message when the cleaning was completed. All I got was a mysterious message on the screen asking me if I wanted to start the scan ``now.'' I did not know what that meant so I turned it off. Also, the technician was supposed to leave three buttons for my three e-mail accounts. He left only one.

May 30, 2015
Unprompted review
Rated 5 out of 5 stars

Great service!

Although it's scary to give up your computer to strangers, this was an amazing experience. This group of talented techs made fast work of clearing up all my problems. So much easier than lugging the set into a store & waiting days to weeks for it. I can't recommend them enough.

May 29, 2015
Unprompted review
Rated 4 out of 5 stars

Computer clean up

Appears to be done and all things accomplished. Sometimes the tech was gone for long periods of time - flustrating to me.

May 28, 2015
Unprompted review
Rated 5 out of 5 stars

So gateful.

Jared and Ashley guided me and healed my laptop. Jared cleaned many viruses and junk data. He installed new, more powerful protection. He went the extra mile installing multiple shortcuts. And, syncing my laptop and mobile phone. Thank you very much. Doug

May 27, 2015
Unprompted review
Rated 5 out of 5 stars

An Excellent Experience!

Dear Sir/ Madam,
I suffered from some ---- multiple difficulties__ with my computer.
Your technician with the name Dirk just went through all of them
with his remote.
I am so happy and grateful about his efforts and the results, which
is beyond words. Thank you, thank you, thank you from the bottom of my heart. I am referring "My fast PC" to desperate friends. I am so glad
I bought your program.
THANKFULLY,
Edith Heine

May 26, 2015
Unprompted review
Rated 5 out of 5 stars

excellent throughout processing a cleanup of my so computer.

This so needed clean-up of my computer was easy. Done in a very short span of time and worth it. Do not hesitate to use Fast PC if you every have a problem with your computer. I was amazed at the time it took which happened in just a couple of hours and I did not have to move out of the house and take it somewhere else which would, for me be a real inconvenience. Thanks Fast PC and also like the fact that I can go on-line whenever I may have another issue and the response would be quick and efficient. Thanks again for your help.
pat in Florida

May 23, 2015
Unprompted review
Rated 4 out of 5 stars

Troubleshooting My PC

Super fast service! Removed unnecessary icons, found spyware I did not know was hidden on my PC. They identified phishing and unwanted garbage stored on the computer and also removed those. I was impressed with the speed and accuracy,

May 23, 2015
Unprompted review
Rated 1 out of 5 stars

THIS AGENCY RATES NO STARS.

COMPLETELY MESSED UP MY COMPUTER TO THE POINT I HAD TO HIRE SOMEONE ELSE TO CLEAR UP THE MESS. IN ADDITION, NOT
HONEST-ESTABLISHED SEVERAL PRINTERS ON MY COMPUTER AND
APPARENTLY HAD MY TRAFFIC ROUTED TO THEM. I COULD NOT PRINT ANYTHING.

May 16, 2015
Unprompted review
My Fast PC logo

Reply from My Fast PC

Hello Lewis,

We are sorry you experienced issues with your printer connection after your system clean. You had contacted us on May 15th and refused service to reconnect for us to assist with your printer connection. Unfortunately, we were unaware that you were experiencing these issues due to our last communication on May 5th where a technician assisted you with an email issue and was satisfied at the time. As requested, we have deactivated your account and will receive no further charges from My Fast PC.

Thank You

Rated 1 out of 5 stars

rip off

this was a huge rip off ,my computer is slower than it ever was, the only thing that works is the email icon dont do it

May 14, 2015
Unprompted review
My Fast PC logo

Reply from My Fast PC

Hello Laura,

We are sorry to hear about your poor experience. The last note we had was on the day of your initial issue and the tech receipt was signed stating satisfaction of the work completed. With all our cleans, we have a 2 week warranty period. If you will allow, we can reconnect with you and have our technician resolve this for you. Please contact us at 1-800-573-8028 if you have any further questions or like to reconnect with a technician.

Thank You

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